TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great Super easy to use! Thank you.........................
Date published: 2023-04-18
Rated 3 out of 5 by from pretty easy to do It was easy to do easier then other tax offices . Thanks but i feel there should be a discount for students.
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic product and process Turbo Tax came through again for our family again this year. The level of detail, step by step process, and ease of use is fantastic.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy Things went smooth and all my questions were answered.
Date published: 2023-04-18
Rated 5 out of 5 by from Turba Tax Makes Tax Filing Easy User friendly application makes it so much easier to file taxes
Date published: 2023-04-18
Rated 3 out of 5 by from It does the math. Needs to be updated. Entering docs are easy, ad it takes you through the process easily. Unfortunately, the newer part that verifies identity needs work. I have all the data they need (Federal ID etc...) and my info has not changed, yet my online submissions get rejected. I have to file by mail like I did 20 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by from Great system Very Easy process. Turbo Tax explained everything clearly and made it easy.
Date published: 2023-04-18
Rated 1 out of 5 by from I hate Online vs. CD Product The online product is far less user friendly than the CD product with no access to forms and poor interface with Turbo Tax where they now want to charge for weak advice.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and Easy Great software that almost makes filing taxes fun !
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax is frustrating and NOT user friendly! Quit trying to sell me stuff. Why do you need my grandmother's shoe size?? Soooo many questions for a simple return. I JUST WANT TO FILE MY TAXES!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 996
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Super easy to use! Thank you.........................
Date published: 2023-04-18
Rated 3 out of 5 by from pretty easy to do It was easy to do easier then other tax offices . Thanks but i feel there should be a discount for students.
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic product and process Turbo Tax came through again for our family again this year. The level of detail, step by step process, and ease of use is fantastic.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy Things went smooth and all my questions were answered.
Date published: 2023-04-18
Rated 5 out of 5 by from Turba Tax Makes Tax Filing Easy User friendly application makes it so much easier to file taxes
Date published: 2023-04-18
Rated 3 out of 5 by from It does the math. Needs to be updated. Entering docs are easy, ad it takes you through the process easily. Unfortunately, the newer part that verifies identity needs work. I have all the data they need (Federal ID etc...) and my info has not changed, yet my online submissions get rejected. I have to file by mail like I did 20 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by from Great system Very Easy process. Turbo Tax explained everything clearly and made it easy.
Date published: 2023-04-18
Rated 1 out of 5 by from I hate Online vs. CD Product The online product is far less user friendly than the CD product with no access to forms and poor interface with Turbo Tax where they now want to charge for weak advice.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and Easy Great software that almost makes filing taxes fun !
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax is frustrating and NOT user friendly! Quit trying to sell me stuff. Why do you need my grandmother's shoe size?? Soooo many questions for a simple return. I JUST WANT TO FILE MY TAXES!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 996