TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from so easy So easy to follow instructions. I had to talk to a TurboTax agent and he answered by question quickly. So helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from I've used it for the last 8 years-It's great I had one complication with an insurance settlement and your tax expert Marcus Ortiz helped me through it in about 10 minutes. He was great and he saved me from paying income tax on a non-taxable event. His expertise and professionalism was invaluable. Everything else was "Do-It-Yourself" easy.
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT USING IT FOR YEARS WORKS GREAT NE=VER AN ISSUE FILING OR SUPPORT
Date published: 2021-03-02
Rated 1 out of 5 by from Expensive You go through the whole process with the free edition that says you don't qualify for any credits then when it comes time to finalize everything turbo tax says there is a credit and you have to use the deluxe version which costs $60.
Date published: 2021-03-02
Rated 4 out of 5 by from turbotax easy they really make it very easy to do your tax returns.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use! Easy to use with many resources to help answer questions that may confuse you.
Date published: 2021-03-02
Rated 4 out of 5 by from Helpful and easy to use, informative This was my second year using Turbo Tax and it was easy and I got the help I needed by using the live chat. They told me it would be a long wait time, but I wasn't. the learn more links were helpful also, and really guided me through some confusing questions I had. You do have to be careful of the final cost, but for me it was worth it.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax was amazing to use. i was not expecting such good quality. i would use again.
Date published: 2021-03-02
Rated 5 out of 5 by from Love turbo tax! Very easy to use! I've never used anything else!!!
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Awesome! Very engaging and knowledgeable professionals! Really made the tax prepartion process a breeze!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 996
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from so easy So easy to follow instructions. I had to talk to a TurboTax agent and he answered by question quickly. So helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from I've used it for the last 8 years-It's great I had one complication with an insurance settlement and your tax expert Marcus Ortiz helped me through it in about 10 minutes. He was great and he saved me from paying income tax on a non-taxable event. His expertise and professionalism was invaluable. Everything else was "Do-It-Yourself" easy.
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT USING IT FOR YEARS WORKS GREAT NE=VER AN ISSUE FILING OR SUPPORT
Date published: 2021-03-02
Rated 1 out of 5 by from Expensive You go through the whole process with the free edition that says you don't qualify for any credits then when it comes time to finalize everything turbo tax says there is a credit and you have to use the deluxe version which costs $60.
Date published: 2021-03-02
Rated 4 out of 5 by from turbotax easy they really make it very easy to do your tax returns.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use! Easy to use with many resources to help answer questions that may confuse you.
Date published: 2021-03-02
Rated 4 out of 5 by from Helpful and easy to use, informative This was my second year using Turbo Tax and it was easy and I got the help I needed by using the live chat. They told me it would be a long wait time, but I wasn't. the learn more links were helpful also, and really guided me through some confusing questions I had. You do have to be careful of the final cost, but for me it was worth it.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax was amazing to use. i was not expecting such good quality. i would use again.
Date published: 2021-03-02
Rated 5 out of 5 by from Love turbo tax! Very easy to use! I've never used anything else!!!
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Awesome! Very engaging and knowledgeable professionals! Really made the tax prepartion process a breeze!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 996