TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Been using it about 10 years or so and gets better and easier every year, even as my taxes get more complex. No complaints
Date published: 2021-02-22
Rated 5 out of 5 by from Great Job! Smooth as always never a problem.Turbo Tax guided me through the whole thing without breaking a sweat and I will be back again next year without question!
Date published: 2021-02-22
Rated 5 out of 5 by from Loved the easy walk through! The question/answer approach was easy to follow and help was readily available.
Date published: 2021-02-22
Rated 2 out of 5 by from Program is great, price is terrible!!! I have nothing to report for taxes but my income and an HSA (that I no longer have) and was informed I had to upgrade because of the HSA, which has nothing to do with my refund, its a piece of paper. $120 later, I filed my taxes. Ridiculous!!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the best!! I've been using turbo tax for a few years now and it's so easy and convenient to use!
Date published: 2021-02-22
Rated 4 out of 5 by from Title I didn't require any help, the comment/feedback tools inform users what its supposed to read for easier access to completing the forms without having to take it to a professional. Doing it yourself is a better route to go and its simple on Turbo Tax.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is awesome and the live tax help phyllis was very knowledgeable and helpfull. she went out of her way to make me feel comfortable and helped me fix my issues.
Date published: 2021-02-22
Rated 5 out of 5 by from Older person I am an older person who finds it hard to get around on the computer, but Turbo Tax makes it so easy that even I can do it and the instructions are easy to follow and there is always help around the corner if I get tripped up on something.
Date published: 2021-02-22
Rated 5 out of 5 by from Self Employed/Business Owner and W2 too TurboTax software is Very helpful. Good information. Very Easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome Easy breezy! Tax expert was amazing!! Was so helpful
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 992
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Been using it about 10 years or so and gets better and easier every year, even as my taxes get more complex. No complaints
Date published: 2021-02-22
Rated 5 out of 5 by from Great Job! Smooth as always never a problem.Turbo Tax guided me through the whole thing without breaking a sweat and I will be back again next year without question!
Date published: 2021-02-22
Rated 5 out of 5 by from Loved the easy walk through! The question/answer approach was easy to follow and help was readily available.
Date published: 2021-02-22
Rated 2 out of 5 by from Program is great, price is terrible!!! I have nothing to report for taxes but my income and an HSA (that I no longer have) and was informed I had to upgrade because of the HSA, which has nothing to do with my refund, its a piece of paper. $120 later, I filed my taxes. Ridiculous!!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the best!! I've been using turbo tax for a few years now and it's so easy and convenient to use!
Date published: 2021-02-22
Rated 4 out of 5 by from Title I didn't require any help, the comment/feedback tools inform users what its supposed to read for easier access to completing the forms without having to take it to a professional. Doing it yourself is a better route to go and its simple on Turbo Tax.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is awesome and the live tax help phyllis was very knowledgeable and helpfull. she went out of her way to make me feel comfortable and helped me fix my issues.
Date published: 2021-02-22
Rated 5 out of 5 by from Older person I am an older person who finds it hard to get around on the computer, but Turbo Tax makes it so easy that even I can do it and the instructions are easy to follow and there is always help around the corner if I get tripped up on something.
Date published: 2021-02-22
Rated 5 out of 5 by from Self Employed/Business Owner and W2 too TurboTax software is Very helpful. Good information. Very Easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome Easy breezy! Tax expert was amazing!! Was so helpful
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 992