TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
RogerL 74 from
TurboTax simplifies filing
TurboTax is very easy to follow and then e-file the return
Date published: 2023-04-18
Rated 5 out of 5 by
Deglin from
Excellent package covering every detail.
Excellent information sharing and highly recommend.
Date published: 2023-04-18
Rated 4 out of 5 by
nnusedalready from
I've been using TT since 2004
This is the first year it hasn't been perfect. For some reason, with my state tax return, it kept filling out a credit for circuit breakers which i do not qualify for since i rent. It did prompt me to delete the credit but never actually did. Therefore added $1200 to my refund. I owed no tax and do not qualify for refund since I'm retired. The only way to way end with 0 tax owed/0 refund was to not list my apartment rent expense. I suppose in the final analysis it's no big deal except for the time I wasted trying to redo my state return over and over.
Date published: 2023-04-18
Rated 4 out of 5 by
Ted1222 from
Pretty Good
All went well until Credits. The Solar Credit was very difficult to find and the TurboTax designation doesn't correspond to the IRS terminology.
Date published: 2023-04-18
Rated 5 out of 5 by
Rob 27 from
Turbo Tax was excellent
The Review of my tax return was very helpful and excellent.
Date published: 2023-04-18
Rated 5 out of 5 by
Back on Track from
Heavy Burden GONE
The logic is understandable, the legal review and audit is reassuring, and the price and right - added benefit is the Burden id GONE as of April 18, 2023.
Date published: 2023-04-18
Rated 5 out of 5 by
Dawnyd2009 from
Love turbo tax and JENNY
JENNY was great and gave me confidence that my return was accurate.
Date published: 2023-04-18
Rated 5 out of 5 by
Schtickie from
painless filing
I was pleased to see the addition of the ability to scan my documents using my phone.I was quick and accurate! Thanks TT!
Date published: 2023-04-18
Rated 4 out of 5 by
herrmom from
turbo tax is easy
Easy to use if you take your time. not to understanding of some review errors .Need to be more user friendly when having to go back to fix errors ,. thank you
Date published: 2023-04-18
Rated 5 out of 5 by
hospicio from
excellent tax help for saving tax fees.
excellent tax help. call back was awesome and helpful.
All TurboTax® Offerings Reviews - Page 983
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RogerL 74 from
TurboTax simplifies filing
TurboTax is very easy to follow and then e-file the return
Date published: 2023-04-18
Rated 5 out of 5 by
Deglin from
Excellent package covering every detail.
Excellent information sharing and highly recommend.
Date published: 2023-04-18
Rated 4 out of 5 by
nnusedalready from
I've been using TT since 2004
This is the first year it hasn't been perfect. For some reason, with my state tax return, it kept filling out a credit for circuit breakers which i do not qualify for since i rent. It did prompt me to delete the credit but never actually did. Therefore added $1200 to my refund. I owed no tax and do not qualify for refund since I'm retired. The only way to way end with 0 tax owed/0 refund was to not list my apartment rent expense. I suppose in the final analysis it's no big deal except for the time I wasted trying to redo my state return over and over.
Date published: 2023-04-18
Rated 4 out of 5 by
Ted1222 from
Pretty Good
All went well until Credits. The Solar Credit was very difficult to find and the TurboTax designation doesn't correspond to the IRS terminology.
Date published: 2023-04-18
Rated 5 out of 5 by
Rob 27 from
Turbo Tax was excellent
The Review of my tax return was very helpful and excellent.
Date published: 2023-04-18
Rated 5 out of 5 by
Back on Track from
Heavy Burden GONE
The logic is understandable, the legal review and audit is reassuring, and the price and right - added benefit is the Burden id GONE as of April 18, 2023.
Date published: 2023-04-18
Rated 5 out of 5 by
Dawnyd2009 from
Love turbo tax and JENNY
JENNY was great and gave me confidence that my return was accurate.
Date published: 2023-04-18
Rated 5 out of 5 by
Schtickie from
painless filing
I was pleased to see the addition of the ability to scan my documents using my phone.I was quick and accurate! Thanks TT!
Date published: 2023-04-18
Rated 4 out of 5 by
herrmom from
turbo tax is easy
Easy to use if you take your time. not to understanding of some review errors .Need to be more user friendly when having to go back to fix errors ,. thank you
Date published: 2023-04-18
Rated 5 out of 5 by
hospicio from
excellent tax help for saving tax fees.
excellent tax help. call back was awesome and helpful.
All TurboTax® Offerings Reviews - Page 983
Date published: 2023-04-18