TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax simplifies filing TurboTax is very easy to follow and then e-file the return
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent package covering every detail. Excellent information sharing and highly recommend.
Date published: 2023-04-18
Rated 4 out of 5 by from I've been using TT since 2004 This is the first year it hasn't been perfect. For some reason, with my state tax return, it kept filling out a credit for circuit breakers which i do not qualify for since i rent. It did prompt me to delete the credit but never actually did. Therefore added $1200 to my refund. I owed no tax and do not qualify for refund since I'm retired. The only way to way end with 0 tax owed/0 refund was to not list my apartment rent expense. I suppose in the final analysis it's no big deal except for the time I wasted trying to redo my state return over and over.
Date published: 2023-04-18
Rated 4 out of 5 by from Pretty Good All went well until Credits. The Solar Credit was very difficult to find and the TurboTax designation doesn't correspond to the IRS terminology.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was excellent The Review of my tax return was very helpful and excellent.
Date published: 2023-04-18
Rated 5 out of 5 by from Heavy Burden GONE The logic is understandable, the legal review and audit is reassuring, and the price and right - added benefit is the Burden id GONE as of April 18, 2023.
Date published: 2023-04-18
Rated 5 out of 5 by from Love turbo tax and JENNY JENNY was great and gave me confidence that my return was accurate.
Date published: 2023-04-18
Rated 5 out of 5 by from painless filing I was pleased to see the addition of the ability to scan my documents using my phone.I was quick and accurate! Thanks TT!
Date published: 2023-04-18
Rated 4 out of 5 by from turbo tax is easy Easy to use if you take your time. not to understanding of some review errors .Need to be more user friendly when having to go back to fix errors ,. thank you
Date published: 2023-04-18
Rated 5 out of 5 by from excellent tax help for saving tax fees. excellent tax help. call back was awesome and helpful.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 983
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax simplifies filing TurboTax is very easy to follow and then e-file the return
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent package covering every detail. Excellent information sharing and highly recommend.
Date published: 2023-04-18
Rated 4 out of 5 by from I've been using TT since 2004 This is the first year it hasn't been perfect. For some reason, with my state tax return, it kept filling out a credit for circuit breakers which i do not qualify for since i rent. It did prompt me to delete the credit but never actually did. Therefore added $1200 to my refund. I owed no tax and do not qualify for refund since I'm retired. The only way to way end with 0 tax owed/0 refund was to not list my apartment rent expense. I suppose in the final analysis it's no big deal except for the time I wasted trying to redo my state return over and over.
Date published: 2023-04-18
Rated 4 out of 5 by from Pretty Good All went well until Credits. The Solar Credit was very difficult to find and the TurboTax designation doesn't correspond to the IRS terminology.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was excellent The Review of my tax return was very helpful and excellent.
Date published: 2023-04-18
Rated 5 out of 5 by from Heavy Burden GONE The logic is understandable, the legal review and audit is reassuring, and the price and right - added benefit is the Burden id GONE as of April 18, 2023.
Date published: 2023-04-18
Rated 5 out of 5 by from Love turbo tax and JENNY JENNY was great and gave me confidence that my return was accurate.
Date published: 2023-04-18
Rated 5 out of 5 by from painless filing I was pleased to see the addition of the ability to scan my documents using my phone.I was quick and accurate! Thanks TT!
Date published: 2023-04-18
Rated 4 out of 5 by from turbo tax is easy Easy to use if you take your time. not to understanding of some review errors .Need to be more user friendly when having to go back to fix errors ,. thank you
Date published: 2023-04-18
Rated 5 out of 5 by from excellent tax help for saving tax fees. excellent tax help. call back was awesome and helpful.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 983