TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax went great! Kal was very professional and helpful! Thank you, Kal, SO MUCH!!
Date published: 2021-02-22
Rated 5 out of 5 by from Easy, peasy After many attempts I couldn't sign-in to my other tax sevice and they won't offering much help, so I opted to go with Turbo Tax instead. Glad I did! Easy, efficient, not terribly time consuming. I was happy with my experience, overall.
Date published: 2021-02-22
Rated 4 out of 5 by from TT 2020 Turbo Tax generally worked well. A minor issue was it required me to review each IRA withdrawal to confirm no state tax was withheld and that it was an RMD even though I had previously indicated this. Also, the file imported from itsdeductible became corrupted requiring me to delete and reenter some contributions. Finally, I have a K-1 from a partnership based in Bermuda but the address block in TT permits only states to be entered. I used my home address instead.
Date published: 2021-02-22
Rated 5 out of 5 by from Pharmacy Technician I had a hiccup with my state return and my TurboTax representative was very helpful.
Date published: 2021-02-22
Rated 2 out of 5 by from Turbo Tax small details lots of promblems 10 years filing with turbo and I hope many more. I will change service if you proceed down this path and do not fix issues. This little code cost me a good 4 hours fixing your coding problems manually. I had to google on how and why I could not fix my return. I trade for my living and this is just not small orders but are wash sales as well. 12 trans in total that I had to fix. Very poor answer below but yet fixed my issue. Lost a whole day messing around with your program when could of been trading. I always enjoyed how fast and easy your tax programs have been this year cost me time and Money this year. This is all I found on the issue with many traders having the same problems. 1 Best answer AnnetteB6 Employee Tax Expert AnnetteB6 Employee Tax Expert a week ago The error messaging you are seeing with regard to the wash sale entries is a result of automatic rounding of the number imported from your broker or typed in by you. If the wash sale adjustment is $0.49 or less, then it is automatically rounded to zero. This type of rounding is allowed by the IRS. Unfortunately, zero is not a valid value for this field -- thus the error message.
Date published: 2021-02-22
Rated 5 out of 5 by from awesomeness so easy to use and that is just so awesome for me and my family..
Date published: 2021-02-22
Rated 5 out of 5 by from good I like turbotax i start in 2018 me and my girlfriend
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo's the Best! Easy!Self Explanatory!LoveIt!!! Hope everyone can use it in the future!
Date published: 2021-02-22
Rated 5 out of 5 by from Love TurboTax Easy to use, no confusion, checks everything for you.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is reliable and easy to use. The process is effortless. I was satisfied with getting a refund.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 983
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax went great! Kal was very professional and helpful! Thank you, Kal, SO MUCH!!
Date published: 2021-02-22
Rated 5 out of 5 by from Easy, peasy After many attempts I couldn't sign-in to my other tax sevice and they won't offering much help, so I opted to go with Turbo Tax instead. Glad I did! Easy, efficient, not terribly time consuming. I was happy with my experience, overall.
Date published: 2021-02-22
Rated 4 out of 5 by from TT 2020 Turbo Tax generally worked well. A minor issue was it required me to review each IRA withdrawal to confirm no state tax was withheld and that it was an RMD even though I had previously indicated this. Also, the file imported from itsdeductible became corrupted requiring me to delete and reenter some contributions. Finally, I have a K-1 from a partnership based in Bermuda but the address block in TT permits only states to be entered. I used my home address instead.
Date published: 2021-02-22
Rated 5 out of 5 by from Pharmacy Technician I had a hiccup with my state return and my TurboTax representative was very helpful.
Date published: 2021-02-22
Rated 2 out of 5 by from Turbo Tax small details lots of promblems 10 years filing with turbo and I hope many more. I will change service if you proceed down this path and do not fix issues. This little code cost me a good 4 hours fixing your coding problems manually. I had to google on how and why I could not fix my return. I trade for my living and this is just not small orders but are wash sales as well. 12 trans in total that I had to fix. Very poor answer below but yet fixed my issue. Lost a whole day messing around with your program when could of been trading. I always enjoyed how fast and easy your tax programs have been this year cost me time and Money this year. This is all I found on the issue with many traders having the same problems. 1 Best answer AnnetteB6 Employee Tax Expert AnnetteB6 Employee Tax Expert a week ago The error messaging you are seeing with regard to the wash sale entries is a result of automatic rounding of the number imported from your broker or typed in by you. If the wash sale adjustment is $0.49 or less, then it is automatically rounded to zero. This type of rounding is allowed by the IRS. Unfortunately, zero is not a valid value for this field -- thus the error message.
Date published: 2021-02-22
Rated 5 out of 5 by from awesomeness so easy to use and that is just so awesome for me and my family..
Date published: 2021-02-22
Rated 5 out of 5 by from good I like turbotax i start in 2018 me and my girlfriend
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo's the Best! Easy!Self Explanatory!LoveIt!!! Hope everyone can use it in the future!
Date published: 2021-02-22
Rated 5 out of 5 by from Love TurboTax Easy to use, no confusion, checks everything for you.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is reliable and easy to use. The process is effortless. I was satisfied with getting a refund.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 983