TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax makes it so easy So easy to use with explanations as well when needed
Date published: 2023-04-18
Rated 5 out of 5 by from thank you all went great thank you so very much for helping along this new venture
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is so awesome! Everything is super understandable. The website is easy to navigate and it's great at saving your progress.
Date published: 2023-04-18
Rated 1 out of 5 by from This was Horrible $118 Dollars !! This product is way overpriced, and an average person has to spend over 100 bucks and then I can't even efile? Its ridiculous. You suck people in, and then they can't get out and they cant to anything but pay your fee to get their return.
Date published: 2023-04-18
Rated 1 out of 5 by from No value for user efforts while changing plans You are deliberately deleting the already-filled details that take few hours, just because we want to change order or plans. Neither I or Turbotax gains anything, but cause this frustration and waste users` valuable time and efforts.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Easy to Use This was my first time using Turbo Tax and it was much easier than I thought it would be. The process was a little tedious but eased with use of auto filling from W-2 and 1098 forms. I found the process overall easy and will use it again in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes it easy. I've been a user for several years and always impressed with the experience.
Date published: 2023-04-18
Rated 5 out of 5 by from easy, quick i like how easy turbotax is because you an upload you w2.
Date published: 2023-04-18
Rated 5 out of 5 by from AWESOME Very easy and user friendly! Made doing taxes a bit more relaxing!
Date published: 2023-04-18
Rated 4 out of 5 by from Need Simple HELP telephone The overall TT experience is fantastic. But sometimes it gets stuck on certain forms that don't apply and even when 0 values, it keeps going in circles trying to resolve. The average Joe doing taxes on TT need to have a live person to call and get simple help.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 977
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes it so easy So easy to use with explanations as well when needed
Date published: 2023-04-18
Rated 5 out of 5 by from thank you all went great thank you so very much for helping along this new venture
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is so awesome! Everything is super understandable. The website is easy to navigate and it's great at saving your progress.
Date published: 2023-04-18
Rated 1 out of 5 by from This was Horrible $118 Dollars !! This product is way overpriced, and an average person has to spend over 100 bucks and then I can't even efile? Its ridiculous. You suck people in, and then they can't get out and they cant to anything but pay your fee to get their return.
Date published: 2023-04-18
Rated 1 out of 5 by from No value for user efforts while changing plans You are deliberately deleting the already-filled details that take few hours, just because we want to change order or plans. Neither I or Turbotax gains anything, but cause this frustration and waste users` valuable time and efforts.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Easy to Use This was my first time using Turbo Tax and it was much easier than I thought it would be. The process was a little tedious but eased with use of auto filling from W-2 and 1098 forms. I found the process overall easy and will use it again in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes it easy. I've been a user for several years and always impressed with the experience.
Date published: 2023-04-18
Rated 5 out of 5 by from easy, quick i like how easy turbotax is because you an upload you w2.
Date published: 2023-04-18
Rated 5 out of 5 by from AWESOME Very easy and user friendly! Made doing taxes a bit more relaxing!
Date published: 2023-04-18
Rated 4 out of 5 by from Need Simple HELP telephone The overall TT experience is fantastic. But sometimes it gets stuck on certain forms that don't apply and even when 0 values, it keeps going in circles trying to resolve. The average Joe doing taxes on TT need to have a live person to call and get simple help.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 977