TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Another Successful Year Filing From start to finish I had no issues getting my return filed with TurboTax
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to navigate Easy for me to navigate without any complications!
Date published: 2021-02-27
Rated 4 out of 5 by from Awesome Fast and easy and very helpful when I got stuck Please continue to make changes.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Fast and easy. doubled checked with accountant in the family and was right, If I can do it anyone can.
Date published: 2021-02-27
Rated 2 out of 5 by from Some parts really SUCK! Very difficult trying to determine exactly where I needed to change data when doing the REVIEW. Especially data that downloaded directly from SEI Private TRust and Edward Jones.
Date published: 2021-02-27
Rated 3 out of 5 by from needs some review I was disappointed with a few of screen pages especially the " deductions and Credits " pages. a number of them came up blank. I had to maneuver by going to the backup form or worksheet. This was not the first year it happened. previous 2 years also. I thought it should be fixed!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and efficient! TurboTax is very easy to use especially now that you can upload your W2's, and it is free.
Date published: 2021-02-27
Rated 1 out of 5 by from Hidden Fees There are hidden fees for filing. I thought I was paying $40, but it really turned out to be $160. You're so far in the process that it's too aggravating of a thought of starting over, so you're manipulated into paying.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax was way easy to use! Turbo tax was simple to use and a great way to do my taxes. The only issue I had was the fees that came with the service. I don't mind paying <of course, but $230 to do it myself was a little higher than I expected. Other than that it was a stress free tax filing!
Date published: 2021-02-27
Rated 5 out of 5 by from Great Product So easy to use and had every deduction we needed. So easy to use I would highly recommend it to anyone filing their own taxes.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 974
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Another Successful Year Filing From start to finish I had no issues getting my return filed with TurboTax
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to navigate Easy for me to navigate without any complications!
Date published: 2021-02-27
Rated 4 out of 5 by from Awesome Fast and easy and very helpful when I got stuck Please continue to make changes.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Fast and easy. doubled checked with accountant in the family and was right, If I can do it anyone can.
Date published: 2021-02-27
Rated 2 out of 5 by from Some parts really SUCK! Very difficult trying to determine exactly where I needed to change data when doing the REVIEW. Especially data that downloaded directly from SEI Private TRust and Edward Jones.
Date published: 2021-02-27
Rated 3 out of 5 by from needs some review I was disappointed with a few of screen pages especially the " deductions and Credits " pages. a number of them came up blank. I had to maneuver by going to the backup form or worksheet. This was not the first year it happened. previous 2 years also. I thought it should be fixed!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and efficient! TurboTax is very easy to use especially now that you can upload your W2's, and it is free.
Date published: 2021-02-27
Rated 1 out of 5 by from Hidden Fees There are hidden fees for filing. I thought I was paying $40, but it really turned out to be $160. You're so far in the process that it's too aggravating of a thought of starting over, so you're manipulated into paying.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax was way easy to use! Turbo tax was simple to use and a great way to do my taxes. The only issue I had was the fees that came with the service. I don't mind paying <of course, but $230 to do it myself was a little higher than I expected. Other than that it was a stress free tax filing!
Date published: 2021-02-27
Rated 5 out of 5 by from Great Product So easy to use and had every deduction we needed. So easy to use I would highly recommend it to anyone filing their own taxes.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 974