TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is an excellent product I appreciate TurboTax's clear instructions, easy flow and repeated opportunities to move in and out of the software to fit with my work schedule.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Experience Super easy and I recieved Excellent service from the live techs!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is so convenient and affordable! We love using turbo tax! We can complete our taxes in about an hour without having to outsource or get help, and it doesn't break the bank! We always end up with a nice refund too. I would highly recommend it!
Date published: 2021-02-26
Rated 5 out of 5 by from Love TTax My Grandma Kelly Ekwurzel referred me as she works part time. easy to use and understand
Date published: 2021-02-26
Rated 3 out of 5 by from A few changes need ton be made Once you decide to pay for turbo tax deluxe you will always have to pay, and i dont think that's right. It should be your decision every year.
Date published: 2021-02-26
Rated 5 out of 5 by from So Easy to Use I love how simple it is to go through the filing instructions.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy and finished quickly !! Using TurboTax for many years and never had a problem.
Date published: 2021-02-26
Rated 3 out of 5 by from Works eventually but had to jump through hoops I've used TT for many years. Usually pretty good experience. Not this year! Software glitches. Insufficient field edits. I tried to enter tax exempt income from the 1099. System wouldn't save it. Finally had to dummy up an entry for State of Residence. Then, my 1099B presented a Date Acquired that was blank for a long-term sale of a mutual fund w/ cost basis not reported to IRS. So, I left it blank. After a system data check, the System wanted a date or "Various". I entered Various. System would not save and retain. I had to remove the entire entry, log out, log back in, and add the sale back in using Various for Date Acquired.
Date published: 2021-02-26
Rated 4 out of 5 by from good had some trouble with all income state retirement plan
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome! I love it! it is very easy to use. I have been using them for years.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 971
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is an excellent product I appreciate TurboTax's clear instructions, easy flow and repeated opportunities to move in and out of the software to fit with my work schedule.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Experience Super easy and I recieved Excellent service from the live techs!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is so convenient and affordable! We love using turbo tax! We can complete our taxes in about an hour without having to outsource or get help, and it doesn't break the bank! We always end up with a nice refund too. I would highly recommend it!
Date published: 2021-02-26
Rated 5 out of 5 by from Love TTax My Grandma Kelly Ekwurzel referred me as she works part time. easy to use and understand
Date published: 2021-02-26
Rated 3 out of 5 by from A few changes need ton be made Once you decide to pay for turbo tax deluxe you will always have to pay, and i dont think that's right. It should be your decision every year.
Date published: 2021-02-26
Rated 5 out of 5 by from So Easy to Use I love how simple it is to go through the filing instructions.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy and finished quickly !! Using TurboTax for many years and never had a problem.
Date published: 2021-02-26
Rated 3 out of 5 by from Works eventually but had to jump through hoops I've used TT for many years. Usually pretty good experience. Not this year! Software glitches. Insufficient field edits. I tried to enter tax exempt income from the 1099. System wouldn't save it. Finally had to dummy up an entry for State of Residence. Then, my 1099B presented a Date Acquired that was blank for a long-term sale of a mutual fund w/ cost basis not reported to IRS. So, I left it blank. After a system data check, the System wanted a date or "Various". I entered Various. System would not save and retain. I had to remove the entire entry, log out, log back in, and add the sale back in using Various for Date Acquired.
Date published: 2021-02-26
Rated 4 out of 5 by from good had some trouble with all income state retirement plan
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome! I love it! it is very easy to use. I have been using them for years.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 971