TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rodney R from
Fixed my issue
TurboTax online did not calculate excessive Social Security withheld because of Railroad Retirement and Social Security were being withheld. Live Help got me free version of TT install and issue was corrected.
Date published: 2023-04-18
Rated 5 out of 5 by
Cajun Man 88 from
Turbotax is great and simple.
Wonderful experience with Turbotax. I was able to finish my taxes under an hour.
Date published: 2023-04-18
Rated 4 out of 5 by
Stark26 from
TurboTax is a very helpful tool.
I have done my own taxes for the past few years with TurboTax. They make sure all the Information is correct before submitting. Definitely filing as single is much faster and easier but filing jointly can get a little complicated.
Date published: 2023-04-18
Rated 5 out of 5 by
hjmyers5 from
It was simple and easy to understand
I truly liked that the questions were simple and easy to follow. I like this way of doing my taxes better than purchasing the CD from Cosco.
Date published: 2023-04-18
Rated 3 out of 5 by
Applesuzy from
Turbo Tax is good - cost is expensive
We have used Turbo Tax for years. The online product goes from free to expensive just for having investment info to file. Didn't use their online live help but still was charged for it. Not happy about that. Last year's fee for software was $79 for both federal and one state. This year that cost was jacked up to $209 for federal and an additional $69 for state. What happened to the middle ground of pricing? Not happy about cost at all!
Date published: 2023-04-18
Rated 5 out of 5 by
Leroy999 from
Turbo Tax is amazing!!!
Great program and service to submit my federal and state taxes!!
Date published: 2023-04-18
Rated 5 out of 5 by
Nsg5 from
TurboTax is so easy to use
I love TurboTax. It is so easy to use and so very fast. They ask the questions and you answer. So much easier than doing on paper by myself. Everything is explained and easy to find on my paperwork to enter
Date published: 2023-04-18
Rated 5 out of 5 by
RJak from
Easy to use and understand
I have used Turbo Tax for years and it's faster that sending to a tax prep service. I t works well for me and my small business.
Date published: 2023-04-18
Rated 2 out of 5 by
CcKr from
Turbo tax is a mixed bag
The review was quick, but they are so sneaky about the cost of it. I can't itemize without paying a bunch more?! And as I go through the process, there are constant offers for more products without clarity of how much it costs already. Fast though, 1 hour. Glad it's over, but I might look into filing it myself in the future. Over 200 dollars to file!
Date published: 2023-04-18
Rated 5 out of 5 by
Jamey KC from
No Problem
Quick and easy to use. Reference material and information is readily available within the program.
All TurboTax® Offerings Reviews - Page 971
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rodney R from
Fixed my issue
TurboTax online did not calculate excessive Social Security withheld because of Railroad Retirement and Social Security were being withheld. Live Help got me free version of TT install and issue was corrected.
Date published: 2023-04-18
Rated 5 out of 5 by
Cajun Man 88 from
Turbotax is great and simple.
Wonderful experience with Turbotax. I was able to finish my taxes under an hour.
Date published: 2023-04-18
Rated 4 out of 5 by
Stark26 from
TurboTax is a very helpful tool.
I have done my own taxes for the past few years with TurboTax. They make sure all the Information is correct before submitting. Definitely filing as single is much faster and easier but filing jointly can get a little complicated.
Date published: 2023-04-18
Rated 5 out of 5 by
hjmyers5 from
It was simple and easy to understand
I truly liked that the questions were simple and easy to follow. I like this way of doing my taxes better than purchasing the CD from Cosco.
Date published: 2023-04-18
Rated 3 out of 5 by
Applesuzy from
Turbo Tax is good - cost is expensive
We have used Turbo Tax for years. The online product goes from free to expensive just for having investment info to file. Didn't use their online live help but still was charged for it. Not happy about that. Last year's fee for software was $79 for both federal and one state. This year that cost was jacked up to $209 for federal and an additional $69 for state. What happened to the middle ground of pricing? Not happy about cost at all!
Date published: 2023-04-18
Rated 5 out of 5 by
Leroy999 from
Turbo Tax is amazing!!!
Great program and service to submit my federal and state taxes!!
Date published: 2023-04-18
Rated 5 out of 5 by
Nsg5 from
TurboTax is so easy to use
I love TurboTax. It is so easy to use and so very fast. They ask the questions and you answer. So much easier than doing on paper by myself. Everything is explained and easy to find on my paperwork to enter
Date published: 2023-04-18
Rated 5 out of 5 by
RJak from
Easy to use and understand
I have used Turbo Tax for years and it's faster that sending to a tax prep service. I t works well for me and my small business.
Date published: 2023-04-18
Rated 2 out of 5 by
CcKr from
Turbo tax is a mixed bag
The review was quick, but they are so sneaky about the cost of it. I can't itemize without paying a bunch more?! And as I go through the process, there are constant offers for more products without clarity of how much it costs already. Fast though, 1 hour. Glad it's over, but I might look into filing it myself in the future. Over 200 dollars to file!
Date published: 2023-04-18
Rated 5 out of 5 by
Jamey KC from
No Problem
Quick and easy to use. Reference material and information is readily available within the program.
All TurboTax® Offerings Reviews - Page 971
Date published: 2023-04-18