TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Fixed my issue TurboTax online did not calculate excessive Social Security withheld because of Railroad Retirement and Social Security were being withheld. Live Help got me free version of TT install and issue was corrected.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is great and simple. Wonderful experience with Turbotax. I was able to finish my taxes under an hour.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is a very helpful tool. I have done my own taxes for the past few years with TurboTax. They make sure all the Information is correct before submitting. Definitely filing as single is much faster and easier but filing jointly can get a little complicated.
Date published: 2023-04-18
Rated 5 out of 5 by from It was simple and easy to understand I truly liked that the questions were simple and easy to follow. I like this way of doing my taxes better than purchasing the CD from Cosco.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is good - cost is expensive We have used Turbo Tax for years. The online product goes from free to expensive just for having investment info to file. Didn't use their online live help but still was charged for it. Not happy about that. Last year's fee for software was $79 for both federal and one state. This year that cost was jacked up to $209 for federal and an additional $69 for state. What happened to the middle ground of pricing? Not happy about cost at all!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is amazing!!! Great program and service to submit my federal and state taxes!!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so easy to use I love TurboTax. It is so easy to use and so very fast. They ask the questions and you answer. So much easier than doing on paper by myself. Everything is explained and easy to find on my paperwork to enter
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and understand I have used Turbo Tax for years and it's faster that sending to a tax prep service. I t works well for me and my small business.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo tax is a mixed bag The review was quick, but they are so sneaky about the cost of it. I can't itemize without paying a bunch more?! And as I go through the process, there are constant offers for more products without clarity of how much it costs already. Fast though, 1 hour. Glad it's over, but I might look into filing it myself in the future. Over 200 dollars to file!
Date published: 2023-04-18
Rated 5 out of 5 by from No Problem Quick and easy to use. Reference material and information is readily available within the program.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 971
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fixed my issue TurboTax online did not calculate excessive Social Security withheld because of Railroad Retirement and Social Security were being withheld. Live Help got me free version of TT install and issue was corrected.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is great and simple. Wonderful experience with Turbotax. I was able to finish my taxes under an hour.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is a very helpful tool. I have done my own taxes for the past few years with TurboTax. They make sure all the Information is correct before submitting. Definitely filing as single is much faster and easier but filing jointly can get a little complicated.
Date published: 2023-04-18
Rated 5 out of 5 by from It was simple and easy to understand I truly liked that the questions were simple and easy to follow. I like this way of doing my taxes better than purchasing the CD from Cosco.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is good - cost is expensive We have used Turbo Tax for years. The online product goes from free to expensive just for having investment info to file. Didn't use their online live help but still was charged for it. Not happy about that. Last year's fee for software was $79 for both federal and one state. This year that cost was jacked up to $209 for federal and an additional $69 for state. What happened to the middle ground of pricing? Not happy about cost at all!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is amazing!!! Great program and service to submit my federal and state taxes!!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so easy to use I love TurboTax. It is so easy to use and so very fast. They ask the questions and you answer. So much easier than doing on paper by myself. Everything is explained and easy to find on my paperwork to enter
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and understand I have used Turbo Tax for years and it's faster that sending to a tax prep service. I t works well for me and my small business.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo tax is a mixed bag The review was quick, but they are so sneaky about the cost of it. I can't itemize without paying a bunch more?! And as I go through the process, there are constant offers for more products without clarity of how much it costs already. Fast though, 1 hour. Glad it's over, but I might look into filing it myself in the future. Over 200 dollars to file!
Date published: 2023-04-18
Rated 5 out of 5 by from No Problem Quick and easy to use. Reference material and information is readily available within the program.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 971