TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbotax tax emending process was awesome Had to amend our 2022 tax returns. The process was very straight forward and complete.
Date published: 2023-05-10
Rated 5 out of 5 by from Turbo Tax is Awesome!!!!! This has been the easiest and least stressful way to file taxes. Thank you!!!
Date published: 2023-05-10
Rated 5 out of 5 by from Awesome Easy to use system my choice every year thank you!
Date published: 2023-05-10
Rated 5 out of 5 by from TuboTax is AMAZING!!! The easiest and best thing to ever happen to me! This helps explain taxes in such a simple way and makes sure you get back everything you want and deserve!
Date published: 2023-05-10
Rated 3 out of 5 by from Great I have been waiting on my return and I finally got some answers from you and the company I provided my true documents and no action
Date published: 2023-05-10
Rated 1 out of 5 by from Spent $200 on the free Trial Spent over $200 just for them to tell me that my return wasn’t accepted
Date published: 2023-05-09
Rated 4 out of 5 by from Pretty darned good! One comment, estimated tax payments made for the filing year should not be under "Tax Breaks" - they are not "breaks" at all and were paid ahead due to an amount owed the previous year. As a result, I was very unsure when the topic of other payments to the IRS didn't come up prior to entering the "Tax Breaks" section. The rest of the experience was very good, and I'll use TurboTax again.
Date published: 2023-05-09
Rated 1 out of 5 by from Turbo Tax let me down Turbo tax had problem with update then had an error code that prevented me from filing on time or even requesting an extension. This occured on the last day to file taxes. I tried for days to fix problem. First time ever late to file and first time I ever owed taxes. Extremely disappointed with turbo tax. Turbo tax should reimburse me for whatever penalties i receive.
Date published: 2023-05-09
Rated 5 out of 5 by from Awesome program online! made a more difficult return easier then i though it would be, great user interface!
Date published: 2023-05-09
Rated 5 out of 5 by from Turbo was excellent! Very detail and helpful. I was able to do my own taxes and feel great about it.
Date published: 2023-05-09
All TurboTax® Offerings Reviews - Page 98
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax tax emending process was awesome Had to amend our 2022 tax returns. The process was very straight forward and complete.
Date published: 2023-05-10
Rated 5 out of 5 by from Turbo Tax is Awesome!!!!! This has been the easiest and least stressful way to file taxes. Thank you!!!
Date published: 2023-05-10
Rated 5 out of 5 by from Awesome Easy to use system my choice every year thank you!
Date published: 2023-05-10
Rated 5 out of 5 by from TuboTax is AMAZING!!! The easiest and best thing to ever happen to me! This helps explain taxes in such a simple way and makes sure you get back everything you want and deserve!
Date published: 2023-05-10
Rated 3 out of 5 by from Great I have been waiting on my return and I finally got some answers from you and the company I provided my true documents and no action
Date published: 2023-05-10
Rated 1 out of 5 by from Spent $200 on the free Trial Spent over $200 just for them to tell me that my return wasn’t accepted
Date published: 2023-05-09
Rated 4 out of 5 by from Pretty darned good! One comment, estimated tax payments made for the filing year should not be under "Tax Breaks" - they are not "breaks" at all and were paid ahead due to an amount owed the previous year. As a result, I was very unsure when the topic of other payments to the IRS didn't come up prior to entering the "Tax Breaks" section. The rest of the experience was very good, and I'll use TurboTax again.
Date published: 2023-05-09
Rated 1 out of 5 by from Turbo Tax let me down Turbo tax had problem with update then had an error code that prevented me from filing on time or even requesting an extension. This occured on the last day to file taxes. I tried for days to fix problem. First time ever late to file and first time I ever owed taxes. Extremely disappointed with turbo tax. Turbo tax should reimburse me for whatever penalties i receive.
Date published: 2023-05-09
Rated 5 out of 5 by from Awesome program online! made a more difficult return easier then i though it would be, great user interface!
Date published: 2023-05-09
Rated 5 out of 5 by from Turbo was excellent! Very detail and helpful. I was able to do my own taxes and feel great about it.
Date published: 2023-05-09
All TurboTax® Offerings Reviews - Page 98