TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from So Grateful for Turbo Tax Live & Irene OK - this year I owed taxes & held off completing my returns until the very last day, the last few hours. I knew I needed to call TurboTax & prayed to get an agent who was experienced, knowledgeable, patient and who had a warm personality. Irene exceeded all my expectations. She knew exactly where to direct me with payment arrangement screens & completing my return. Worth the investment.
Date published: 2023-04-18
Rated 5 out of 5 by from Confidence in Turbo Tax I have been using Turbo Tax for years now. I have never had a problem and my confidence in it has only increased.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use I use TurboTax every year because of the ease of navigation.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing I’ve used turbo tax for years now. It’s the fastest.
Date published: 2023-04-18
Rated 5 out of 5 by from reliable and constistent, great UX easy, clean, simple, fast - everything you expect and want from this service. Got my family's taxes done in less than an hour.
Date published: 2023-04-18
Rated 5 out of 5 by from Some hiccups but easy to use and great timesaver Some hiccups but easy to use. Would highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by from We've used turbo tax for over 10 years and love it We've used turbo tax for over 10 years and love it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy Great Tax service for everyone. I recommend it to my friends.
Date published: 2023-04-18
Rated 3 out of 5 by from Federal Govt Retirement Pensions Program didn't seem to understand and apply the differences in fed retirement and other retirement pensions
Date published: 2023-04-18
Rated 3 out of 5 by from It works but overpriced I have been using turbotax for as long as I've filed taxes and although its convenient, I am now in the search for a more affordable option. I owed more to TurboTax than my actual taxes and that's just not really acceptable when there are so many free options out there.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 966
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Grateful for Turbo Tax Live & Irene OK - this year I owed taxes & held off completing my returns until the very last day, the last few hours. I knew I needed to call TurboTax & prayed to get an agent who was experienced, knowledgeable, patient and who had a warm personality. Irene exceeded all my expectations. She knew exactly where to direct me with payment arrangement screens & completing my return. Worth the investment.
Date published: 2023-04-18
Rated 5 out of 5 by from Confidence in Turbo Tax I have been using Turbo Tax for years now. I have never had a problem and my confidence in it has only increased.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use I use TurboTax every year because of the ease of navigation.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing I’ve used turbo tax for years now. It’s the fastest.
Date published: 2023-04-18
Rated 5 out of 5 by from reliable and constistent, great UX easy, clean, simple, fast - everything you expect and want from this service. Got my family's taxes done in less than an hour.
Date published: 2023-04-18
Rated 5 out of 5 by from Some hiccups but easy to use and great timesaver Some hiccups but easy to use. Would highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by from We've used turbo tax for over 10 years and love it We've used turbo tax for over 10 years and love it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy Great Tax service for everyone. I recommend it to my friends.
Date published: 2023-04-18
Rated 3 out of 5 by from Federal Govt Retirement Pensions Program didn't seem to understand and apply the differences in fed retirement and other retirement pensions
Date published: 2023-04-18
Rated 3 out of 5 by from It works but overpriced I have been using turbotax for as long as I've filed taxes and although its convenient, I am now in the search for a more affordable option. I owed more to TurboTax than my actual taxes and that's just not really acceptable when there are so many free options out there.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 966