TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Some hiccups but easy to use and great timesaver Some hiccups but easy to use. Would highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by from We've used turbo tax for over 10 years and love it We've used turbo tax for over 10 years and love it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy Great Tax service for everyone. I recommend it to my friends.
Date published: 2023-04-18
Rated 3 out of 5 by from Federal Govt Retirement Pensions Program didn't seem to understand and apply the differences in fed retirement and other retirement pensions
Date published: 2023-04-18
Rated 3 out of 5 by from It works but overpriced I have been using turbotax for as long as I've filed taxes and although its convenient, I am now in the search for a more affordable option. I owed more to TurboTax than my actual taxes and that's just not really acceptable when there are so many free options out there.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo tax has changed for the worse You can't print and mail your taxes from the intuit site unless you pay 59.00 then you have to pay another fee to file and this is before you pay your taxes that you owe. I feel that you have to go through too many steps just to file a simple return.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is Ok The section where you choose the Free version vs. the pay for version is vaguely worded which can cause confusion to applicant. It caused me to pick the pay for version instead of the free version unwittingly.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and easy Saved me time and aggravation, will keep using it as long as I can
Date published: 2023-04-18
Rated 5 out of 5 by from easy I suffer from ADHD and can not stand looking at paper work this has made doing my taxes possible for the last 4 years.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank Goodness for Turbo Tax! I used Turbo Tax in the past but thought that because they charged a bit more than another tax prep site, I would try someone else. I used Tax Act last year and was contacted by the IRS that I had made a mistake and was getting a significantly less refund. No worries, at least I wasn't paying. This year I started my taxes with Tax Act and half way through I got so frustrated that I came back to Turbo Tax. Well, the old saying is true, you get what you pay for! I did my taxes easily, and confidently and in no time at all. Next year, it's Turbo Tax, all the way!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 954
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Some hiccups but easy to use and great timesaver Some hiccups but easy to use. Would highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by from We've used turbo tax for over 10 years and love it We've used turbo tax for over 10 years and love it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy Great Tax service for everyone. I recommend it to my friends.
Date published: 2023-04-18
Rated 3 out of 5 by from Federal Govt Retirement Pensions Program didn't seem to understand and apply the differences in fed retirement and other retirement pensions
Date published: 2023-04-18
Rated 3 out of 5 by from It works but overpriced I have been using turbotax for as long as I've filed taxes and although its convenient, I am now in the search for a more affordable option. I owed more to TurboTax than my actual taxes and that's just not really acceptable when there are so many free options out there.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo tax has changed for the worse You can't print and mail your taxes from the intuit site unless you pay 59.00 then you have to pay another fee to file and this is before you pay your taxes that you owe. I feel that you have to go through too many steps just to file a simple return.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is Ok The section where you choose the Free version vs. the pay for version is vaguely worded which can cause confusion to applicant. It caused me to pick the pay for version instead of the free version unwittingly.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and easy Saved me time and aggravation, will keep using it as long as I can
Date published: 2023-04-18
Rated 5 out of 5 by from easy I suffer from ADHD and can not stand looking at paper work this has made doing my taxes possible for the last 4 years.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank Goodness for Turbo Tax! I used Turbo Tax in the past but thought that because they charged a bit more than another tax prep site, I would try someone else. I used Tax Act last year and was contacted by the IRS that I had made a mistake and was getting a significantly less refund. No worries, at least I wasn't paying. This year I started my taxes with Tax Act and half way through I got so frustrated that I came back to Turbo Tax. Well, the old saying is true, you get what you pay for! I did my taxes easily, and confidently and in no time at all. Next year, it's Turbo Tax, all the way!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 954