TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Frozenfowler from
Some hiccups but easy to use and great timesaver
Some hiccups but easy to use. Would highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by
Sijje137 from
We've used turbo tax for over 10 years and love it
We've used turbo tax for over 10 years and love it.
Date published: 2023-04-18
Rated 5 out of 5 by
Akudee from
Turbo Tax is easy
Great Tax service for everyone. I recommend it to my friends.
Date published: 2023-04-18
Rated 3 out of 5 by
Wilma Jean from
Federal Govt Retirement Pensions
Program didn't seem to understand and apply the differences in fed retirement and other retirement pensions
Date published: 2023-04-18
Rated 3 out of 5 by
lalaland3 from
It works but overpriced
I have been using turbotax for as long as I've filed taxes and although its convenient, I am now in the search for a more affordable option. I owed more to TurboTax than my actual taxes and that's just not really acceptable when there are so many free options out there.
Date published: 2023-04-18
Rated 3 out of 5 by
Unsatisfied 1 from
Turbo tax has changed for the worse
You can't print and mail your taxes from the intuit site unless you pay 59.00 then you have to pay another fee to file and this is before you pay your taxes that you owe. I feel that you have to go through too many steps just to file a simple return.
Date published: 2023-04-18
Rated 4 out of 5 by
BRFT from
Turbo Tax is Ok
The section where you choose the Free version vs. the pay for version is vaguely worded which can cause confusion to applicant. It caused me to pick the pay for version instead of the free version unwittingly.
Date published: 2023-04-18
Rated 5 out of 5 by
Leto2 from
Quick and easy
Saved me time and aggravation, will keep using it as long as I can
Date published: 2023-04-18
Rated 5 out of 5 by
LizzeK from
easy
I suffer from ADHD and can not stand looking at paper work this has made doing my taxes possible for the last 4 years.
Date published: 2023-04-18
Rated 5 out of 5 by
Karen Cupcake from
Thank Goodness for Turbo Tax!
I used Turbo Tax in the past but thought that because they charged a bit more than another tax prep site, I would try someone else. I used Tax Act last year and was contacted by the IRS that I had made a mistake and was getting a significantly less refund. No worries, at least I wasn't paying. This year I started my taxes with Tax Act and half way through I got so frustrated that I came back to Turbo Tax. Well, the old saying is true, you get what you pay for! I did my taxes easily, and confidently and in no time at all. Next year, it's Turbo Tax, all the way!
All TurboTax® Offerings Reviews - Page 954
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Frozenfowler from
Some hiccups but easy to use and great timesaver
Some hiccups but easy to use. Would highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by
Sijje137 from
We've used turbo tax for over 10 years and love it
We've used turbo tax for over 10 years and love it.
Date published: 2023-04-18
Rated 5 out of 5 by
Akudee from
Turbo Tax is easy
Great Tax service for everyone. I recommend it to my friends.
Date published: 2023-04-18
Rated 3 out of 5 by
Wilma Jean from
Federal Govt Retirement Pensions
Program didn't seem to understand and apply the differences in fed retirement and other retirement pensions
Date published: 2023-04-18
Rated 3 out of 5 by
lalaland3 from
It works but overpriced
I have been using turbotax for as long as I've filed taxes and although its convenient, I am now in the search for a more affordable option. I owed more to TurboTax than my actual taxes and that's just not really acceptable when there are so many free options out there.
Date published: 2023-04-18
Rated 3 out of 5 by
Unsatisfied 1 from
Turbo tax has changed for the worse
You can't print and mail your taxes from the intuit site unless you pay 59.00 then you have to pay another fee to file and this is before you pay your taxes that you owe. I feel that you have to go through too many steps just to file a simple return.
Date published: 2023-04-18
Rated 4 out of 5 by
BRFT from
Turbo Tax is Ok
The section where you choose the Free version vs. the pay for version is vaguely worded which can cause confusion to applicant. It caused me to pick the pay for version instead of the free version unwittingly.
Date published: 2023-04-18
Rated 5 out of 5 by
Leto2 from
Quick and easy
Saved me time and aggravation, will keep using it as long as I can
Date published: 2023-04-18
Rated 5 out of 5 by
LizzeK from
easy
I suffer from ADHD and can not stand looking at paper work this has made doing my taxes possible for the last 4 years.
Date published: 2023-04-18
Rated 5 out of 5 by
Karen Cupcake from
Thank Goodness for Turbo Tax!
I used Turbo Tax in the past but thought that because they charged a bit more than another tax prep site, I would try someone else. I used Tax Act last year and was contacted by the IRS that I had made a mistake and was getting a significantly less refund. No worries, at least I wasn't paying. This year I started my taxes with Tax Act and half way through I got so frustrated that I came back to Turbo Tax. Well, the old saying is true, you get what you pay for! I did my taxes easily, and confidently and in no time at all. Next year, it's Turbo Tax, all the way!
All TurboTax® Offerings Reviews - Page 954
Date published: 2023-04-18