TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Tavia Representative I had the pleasure of filing my taxes for the first time with TurboTax. I met with a representative via phone call; Tavia was very professional and offered the best possible solution to my questions.
Date published: 2023-04-18
Rated 5 out of 5 by from thank you helpful. easy. will use again! Thank you so much for all you do.
Date published: 2023-04-18
Rated 5 out of 5 by from so easy With turbotax, I did my taxes in under 2 hours, so seamless and so efficient!
Date published: 2023-04-18
Rated 1 out of 5 by from 1099 -B Worksheet This year's Turbotax was absolutley horrible! Turbotax would not import my 1099-B transactions into my worksheet! I had to do it manually by hand and it took hours to do. What is the point of spending $178 dollars when I have to do everything by hand any way? This was an absolute joke. You need to get your act together.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax for the Win! Cindy was amazing! Professional and knowledgeable. She was able to identify and fix my errors. #linguine
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is easy to use It is very easy to follow each step. You can enter the info at your own pace. It offers good suggestions and stops you from making mistakes
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Makes It Easy! I've been using TurboTax for several years now. I was able to get an expert to help me, this year.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX WAS EASY TO USE IT WAS PRETTY EASY TO USE. It didn't take me long on how to use Turbo Tax
Date published: 2023-04-18
Rated 3 out of 5 by from Have used TT for many years I tryed to download Delux, did not open. Drove to Staples, (2 hr drive) for a disk. That would not open, very frustratiing. The way was muck more expensive. My have to try a different product next year.
Date published: 2023-04-18
Rated 4 out of 5 by from Just a bit difficult for senior citizens Difficult when more and more drop boxes appear and pages cannot be edited while on that page
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 953
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tavia Representative I had the pleasure of filing my taxes for the first time with TurboTax. I met with a representative via phone call; Tavia was very professional and offered the best possible solution to my questions.
Date published: 2023-04-18
Rated 5 out of 5 by from thank you helpful. easy. will use again! Thank you so much for all you do.
Date published: 2023-04-18
Rated 5 out of 5 by from so easy With turbotax, I did my taxes in under 2 hours, so seamless and so efficient!
Date published: 2023-04-18
Rated 1 out of 5 by from 1099 -B Worksheet This year's Turbotax was absolutley horrible! Turbotax would not import my 1099-B transactions into my worksheet! I had to do it manually by hand and it took hours to do. What is the point of spending $178 dollars when I have to do everything by hand any way? This was an absolute joke. You need to get your act together.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax for the Win! Cindy was amazing! Professional and knowledgeable. She was able to identify and fix my errors. #linguine
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is easy to use It is very easy to follow each step. You can enter the info at your own pace. It offers good suggestions and stops you from making mistakes
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Makes It Easy! I've been using TurboTax for several years now. I was able to get an expert to help me, this year.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX WAS EASY TO USE IT WAS PRETTY EASY TO USE. It didn't take me long on how to use Turbo Tax
Date published: 2023-04-18
Rated 3 out of 5 by from Have used TT for many years I tryed to download Delux, did not open. Drove to Staples, (2 hr drive) for a disk. That would not open, very frustratiing. The way was muck more expensive. My have to try a different product next year.
Date published: 2023-04-18
Rated 4 out of 5 by from Just a bit difficult for senior citizens Difficult when more and more drop boxes appear and pages cannot be edited while on that page
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 953