TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from almost perfect My return randomly generated foreign earned income for no reason. This was a complete hassle and I had to call customer service to get it resolved.
Date published: 2021-02-25
Rated 2 out of 5 by from meh For some reason i had to upgrade to deluxe to fill my taxes. And it doesn't mention that the price is for each action you both plus the fee's. I was expecting it to be $40.00 but instead it was $120. Next year i am not using turbo tax.
Date published: 2021-02-25
Rated 5 out of 5 by from great very helpful with attempting to get accepted. had trouble but turbo helped to get it fixed
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax makes tax filing easy. Makes you feel as though you have your own personal CPA.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Turbo tax makes it easy to file your returns and it was not difficult
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is okay Turbo tax seemed to do I decent job technically, but I could have made trouble for myself, if I was not careful
Date published: 2021-02-25
Rated 5 out of 5 by from It is good to have It was different this time not having my business and with the pandemic
Date published: 2021-02-25
Rated 5 out of 5 by from Very Good Service I found that it was very easy! They helped me figure out how to get things taken care of fast.
Date published: 2021-02-25
Rated 4 out of 5 by from Nichole that worked for 15 years Nichole was very helpful and made me feel comfortable with what I was trying to do.
Date published: 2021-02-25
Rated 5 out of 5 by from best tax service what can I say, its simple, helpful, and pretty much the best way to do your taxes.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 953
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from almost perfect My return randomly generated foreign earned income for no reason. This was a complete hassle and I had to call customer service to get it resolved.
Date published: 2021-02-25
Rated 2 out of 5 by from meh For some reason i had to upgrade to deluxe to fill my taxes. And it doesn't mention that the price is for each action you both plus the fee's. I was expecting it to be $40.00 but instead it was $120. Next year i am not using turbo tax.
Date published: 2021-02-25
Rated 5 out of 5 by from great very helpful with attempting to get accepted. had trouble but turbo helped to get it fixed
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax makes tax filing easy. Makes you feel as though you have your own personal CPA.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Turbo tax makes it easy to file your returns and it was not difficult
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is okay Turbo tax seemed to do I decent job technically, but I could have made trouble for myself, if I was not careful
Date published: 2021-02-25
Rated 5 out of 5 by from It is good to have It was different this time not having my business and with the pandemic
Date published: 2021-02-25
Rated 5 out of 5 by from Very Good Service I found that it was very easy! They helped me figure out how to get things taken care of fast.
Date published: 2021-02-25
Rated 4 out of 5 by from Nichole that worked for 15 years Nichole was very helpful and made me feel comfortable with what I was trying to do.
Date published: 2021-02-25
Rated 5 out of 5 by from best tax service what can I say, its simple, helpful, and pretty much the best way to do your taxes.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 953