TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from waste and poor customer service i will not use this service again, poor customer help lady could hardly speak English. waste of my money and time.
Date published: 2021-03-01
Rated 5 out of 5 by from great service Everything was explained very clearly. Checks and rechecks are very helpful.
Date published: 2021-03-01
Rated 4 out of 5 by from There are a few concerns but overall great to use There are some things I believe e I should have been able to do that the system would not allow but either way turbo tax is pretty good to use.
Date published: 2021-03-01
Rated 5 out of 5 by from User Friendly Easy to use and edit once you go back and find your documents
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Intuitive Easy to use everytime and appreciated the reminders on remaining steps to see through filing on time!
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent product Easy to use, help available if needed, will use year after year..
Date published: 2021-03-01
Rated 3 out of 5 by from meh the only reason i keep using turbotax is cuz it's extremely hard to switch to another service. turbotax is confusing and charges too much to file. i know other services charge half as much as they do to file federal and state. they also charged me to upgrade just so i could get money because i didn't get my stimulus payments.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is better than I expected import features are very impressive and easier than I expected.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax TurboTax is great! It is easy to use, and it is convenient!
Date published: 2021-03-01
Rated 4 out of 5 by from Awesome good to file returns with Turbotax as it is hassle free
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 942
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from waste and poor customer service i will not use this service again, poor customer help lady could hardly speak English. waste of my money and time.
Date published: 2021-03-01
Rated 5 out of 5 by from great service Everything was explained very clearly. Checks and rechecks are very helpful.
Date published: 2021-03-01
Rated 4 out of 5 by from There are a few concerns but overall great to use There are some things I believe e I should have been able to do that the system would not allow but either way turbo tax is pretty good to use.
Date published: 2021-03-01
Rated 5 out of 5 by from User Friendly Easy to use and edit once you go back and find your documents
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Intuitive Easy to use everytime and appreciated the reminders on remaining steps to see through filing on time!
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent product Easy to use, help available if needed, will use year after year..
Date published: 2021-03-01
Rated 3 out of 5 by from meh the only reason i keep using turbotax is cuz it's extremely hard to switch to another service. turbotax is confusing and charges too much to file. i know other services charge half as much as they do to file federal and state. they also charged me to upgrade just so i could get money because i didn't get my stimulus payments.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is better than I expected import features are very impressive and easier than I expected.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax TurboTax is great! It is easy to use, and it is convenient!
Date published: 2021-03-01
Rated 4 out of 5 by from Awesome good to file returns with Turbotax as it is hassle free
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 942