TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Taxes Smarter than my last tax guy by far, using turbo tax now for six years
Date published: 2023-04-19
Rated 1 out of 5 by from THIEVES! ONLY CARE ABOUT MONEY SICK AND TIRED OF TURBO TAX STEALING MY MONEY! ALL THEY CARE ABOUT IS MY PAYMENT
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo was and is awesome to use to file your taxes Filing my 2022 Income Online with Turbo Tax Premium was straight forward and went very smoothy as I had all of my documents and information handy before I started. Turbo had all the support that I might need should I have needed anything and I very much appreciated that.
Date published: 2023-04-19
Rated 4 out of 5 by from great Fast and easy to use. Very detailed in all aspects you may need.
Date published: 2023-04-19
Rated 5 out of 5 by from Makes filing taxes very easy I hate doing my taxes, but, with Turbo Tax it is so easy
Date published: 2023-04-19
Rated 1 out of 5 by from No option to print and file my state tax return I purchased Turbotax deluxe as I have for the past several years, which includes a state return. My state return is complete and ready to file. This year the option to print my state return to file it by mail seems to have been removed from the Mac version of the software. The only option presented is to pay an additional $25 to efile my state return. It's infuriating after purchasing the Deluxe version and easily filing my state return by mail for so many years.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is reliable I feel more secure with turbo tax than an accountant. The step by step, reviews and ability to go back and make changes are features I rely on.
Date published: 2023-04-19
Rated 5 out of 5 by from very good , it was a good experience working with them,it was very easy to get done
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax did not allow me to file my state taxes At literally the 11th hour - on april 18, 2023 at 10PM Turbo Tax prevented me from filing a state tax return AFTER i had just paid and downloaded the NC state !!! It's reason was "because i met the 5 federal filings i can not file anymore returns electronically. I purchased Turbo tax deluxe 2022 and have NOT filed the 5 state returns i am entitled to so what the heck is going on???? Never had this disappointment before and I'm stressed completely unnecessarily.
Date published: 2023-04-19
Rated 4 out of 5 by from Easy tax the live person was very helpful with explaining the process of filing my texas
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 941
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes Smarter than my last tax guy by far, using turbo tax now for six years
Date published: 2023-04-19
Rated 1 out of 5 by from THIEVES! ONLY CARE ABOUT MONEY SICK AND TIRED OF TURBO TAX STEALING MY MONEY! ALL THEY CARE ABOUT IS MY PAYMENT
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo was and is awesome to use to file your taxes Filing my 2022 Income Online with Turbo Tax Premium was straight forward and went very smoothy as I had all of my documents and information handy before I started. Turbo had all the support that I might need should I have needed anything and I very much appreciated that.
Date published: 2023-04-19
Rated 4 out of 5 by from great Fast and easy to use. Very detailed in all aspects you may need.
Date published: 2023-04-19
Rated 5 out of 5 by from Makes filing taxes very easy I hate doing my taxes, but, with Turbo Tax it is so easy
Date published: 2023-04-19
Rated 1 out of 5 by from No option to print and file my state tax return I purchased Turbotax deluxe as I have for the past several years, which includes a state return. My state return is complete and ready to file. This year the option to print my state return to file it by mail seems to have been removed from the Mac version of the software. The only option presented is to pay an additional $25 to efile my state return. It's infuriating after purchasing the Deluxe version and easily filing my state return by mail for so many years.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is reliable I feel more secure with turbo tax than an accountant. The step by step, reviews and ability to go back and make changes are features I rely on.
Date published: 2023-04-19
Rated 5 out of 5 by from very good , it was a good experience working with them,it was very easy to get done
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax did not allow me to file my state taxes At literally the 11th hour - on april 18, 2023 at 10PM Turbo Tax prevented me from filing a state tax return AFTER i had just paid and downloaded the NC state !!! It's reason was "because i met the 5 federal filings i can not file anymore returns electronically. I purchased Turbo tax deluxe 2022 and have NOT filed the 5 state returns i am entitled to so what the heck is going on???? Never had this disappointment before and I'm stressed completely unnecessarily.
Date published: 2023-04-19
Rated 4 out of 5 by from Easy tax the live person was very helpful with explaining the process of filing my texas
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 941