TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Outsstanding I am so sorry I have forgotten her name but the live assistance was excellent.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax Made Life Simple! The product is well-organized, has an easy-to-use interface, and made things simple. I'd never say easy when it comes to taxes, but I'll take easy. This product saved me money over using my CPA and I'll use it again next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is easy to use. I have used Turbotax for years and never had any issues. I will continue to use this service because it is easy to use and straightforward. Keep up the great work everyone!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Great I have trusted Turbo Tax to prepare and file our tax return for many years including the online version for the past 8 years. It is user friendly and dependable.
Date published: 2021-03-02
Rated 2 out of 5 by from Turbo Tax is not awesome I wanted to e-file federal and state returns. There's a glitch that won't allow my state return to e-file because of a school district code that is accurate but keeps getting flagged for review. So I will print and mail it and wait longer. I'm also still waiting on a refund from TurboTax due to this issue and haven't received that either ($43.00).
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax It was good but sucks you gotta pay for certain things
Date published: 2021-03-02
Rated 5 out of 5 by from Very helpful! I have used TurboTax for years. I will continue using TurboTax.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very thorough The tax expert was fast and accurate, he answered my questions quickly and lead me to a fast solution
Date published: 2021-03-02
Rated 5 out of 5 by from Easy & thorough Easy and Thorough. Best way to do your own income taxes
Date published: 2021-03-02
Rated 3 out of 5 by from easy to use Very fast My first time filling taxes had to use customer Service it was easy and fast got me back on the right track
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 938
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Outsstanding I am so sorry I have forgotten her name but the live assistance was excellent.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax Made Life Simple! The product is well-organized, has an easy-to-use interface, and made things simple. I'd never say easy when it comes to taxes, but I'll take easy. This product saved me money over using my CPA and I'll use it again next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is easy to use. I have used Turbotax for years and never had any issues. I will continue to use this service because it is easy to use and straightforward. Keep up the great work everyone!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Great I have trusted Turbo Tax to prepare and file our tax return for many years including the online version for the past 8 years. It is user friendly and dependable.
Date published: 2021-03-02
Rated 2 out of 5 by from Turbo Tax is not awesome I wanted to e-file federal and state returns. There's a glitch that won't allow my state return to e-file because of a school district code that is accurate but keeps getting flagged for review. So I will print and mail it and wait longer. I'm also still waiting on a refund from TurboTax due to this issue and haven't received that either ($43.00).
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax It was good but sucks you gotta pay for certain things
Date published: 2021-03-02
Rated 5 out of 5 by from Very helpful! I have used TurboTax for years. I will continue using TurboTax.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very thorough The tax expert was fast and accurate, he answered my questions quickly and lead me to a fast solution
Date published: 2021-03-02
Rated 5 out of 5 by from Easy & thorough Easy and Thorough. Best way to do your own income taxes
Date published: 2021-03-02
Rated 3 out of 5 by from easy to use Very fast My first time filling taxes had to use customer Service it was easy and fast got me back on the right track
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 938