TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good stuuf, esp for procrastinators like me! No pressure, the encouragement is sweet, easy peasy criss cross applesauce.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy!! Turbo Tax is very easy to use with step by step instructions. I have been using it for years. I highly recommend it to anyone.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is baller-shock-caller I have no complaints expect all the upgrades, it would be nicer to display one single upgrade upfront. Let us know initially what may end up costing more down the line. Otherwise, wonderful
Date published: 2023-04-18
Rated 2 out of 5 by from Cumbersome and Problematid. I had trouble with the transmission of the state return. The return was not sent because the software could not rectify the State ID number from State and Federal forms. This should be easy - it is not!
Date published: 2023-04-18
Rated 5 out of 5 by from SO COOL AND LOVELY it really cool and lovely and i'm so glad to use it
Date published: 2023-04-18
Rated 5 out of 5 by from I'd like to trust Turbo Tax As far as I know Turbo Tax did a great job. I'll let you know if I get audited and it turns out they screwed me.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax has always been easy and helpful Streamlined, find help on nearly every topic. Ads aren't too bad
Date published: 2023-04-18
Rated 5 out of 5 by from EZ PZ 20 year user. Used to cuss at my taxes but for whatever reason it is easier to do now. TT is a fine product and I recommend to anyone.
Date published: 2023-04-18
Rated 1 out of 5 by from Trubotax screwed up my 2021 Tax filing It appears my e file for 2021 never went through. Luckily my tax payments were processed but it doesn't look like my forms made it to IRS or state agencies
Date published: 2023-04-18
Rated 5 out of 5 by from This was a very simple process. Although I was initially afraid to do this on my own, the way the system is set up made this a very simple process! Everything was written out clearly and worded so I understood what I was reading. I would definitely use this program again and advise others as well.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 923
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good stuuf, esp for procrastinators like me! No pressure, the encouragement is sweet, easy peasy criss cross applesauce.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy!! Turbo Tax is very easy to use with step by step instructions. I have been using it for years. I highly recommend it to anyone.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is baller-shock-caller I have no complaints expect all the upgrades, it would be nicer to display one single upgrade upfront. Let us know initially what may end up costing more down the line. Otherwise, wonderful
Date published: 2023-04-18
Rated 2 out of 5 by from Cumbersome and Problematid. I had trouble with the transmission of the state return. The return was not sent because the software could not rectify the State ID number from State and Federal forms. This should be easy - it is not!
Date published: 2023-04-18
Rated 5 out of 5 by from SO COOL AND LOVELY it really cool and lovely and i'm so glad to use it
Date published: 2023-04-18
Rated 5 out of 5 by from I'd like to trust Turbo Tax As far as I know Turbo Tax did a great job. I'll let you know if I get audited and it turns out they screwed me.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax has always been easy and helpful Streamlined, find help on nearly every topic. Ads aren't too bad
Date published: 2023-04-18
Rated 5 out of 5 by from EZ PZ 20 year user. Used to cuss at my taxes but for whatever reason it is easier to do now. TT is a fine product and I recommend to anyone.
Date published: 2023-04-18
Rated 1 out of 5 by from Trubotax screwed up my 2021 Tax filing It appears my e file for 2021 never went through. Luckily my tax payments were processed but it doesn't look like my forms made it to IRS or state agencies
Date published: 2023-04-18
Rated 5 out of 5 by from This was a very simple process. Although I was initially afraid to do this on my own, the way the system is set up made this a very simple process! Everything was written out clearly and worded so I understood what I was reading. I would definitely use this program again and advise others as well.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 923