TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from I have used Turbo Tax for many years I like the product, but of course I don't like the price. This is normal, considering I remember when it was less than $20 to file the long form with Turbo Tax. I understand that the tax code gets more confusing and mucked up with each year and I'm happy to have this available with all its extra things working for me, so I guess it was worth it.
Date published: 2023-05-14
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years and always have a great experience.
Date published: 2023-05-14
Rated 4 out of 5 by from Thank you! Pretty straight forward. Easy to use unless you need to change certain statuses.
Date published: 2023-05-14
Rated 5 out of 5 by from Got the Job done I was nervous at first. I had never filed a 1099 and you had people there to walk me through the steps, plus there was my mum and they know every thing.
Date published: 2023-05-13
Rated 5 out of 5 by from file with comfort and peace of mind TurboTax makes completing taxes with, so much easier than completing them without. They search for deductions that you didn't know were even applicable and explains how they work and what is needed to enter them.
Date published: 2023-05-13
Rated 3 out of 5 by from Mail state taxes Even though the review says everything is okay, I still had to mail the LA State taxes.
Date published: 2023-05-13
Rated 5 out of 5 by from Taxes Was very easy to complete my taxes I would use it again
Date published: 2023-05-13
Rated 5 out of 5 by from Turbo is the best Great service everything went smooth and when I had questions my answers were right in front of me
Date published: 2023-05-13
Rated 5 out of 5 by from Turbo tax is awesome and simple I have a great experience learning more about tax refunds
Date published: 2023-05-13
Rated 4 out of 5 by from I LIKE TURBO TAX We've used Turbo Tax for many years and are always pleased with the results, even when we have to pay. Disappointed this year that when it came to the point to file it charged me for my state return even though the version, I bought had a free state filing that I chose to use. I wanted to get this done so I paid for the state filing. This reason for 4 stars instead of 5.
Date published: 2023-05-13
All TurboTax® Offerings Reviews - Page 93
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have used Turbo Tax for many years I like the product, but of course I don't like the price. This is normal, considering I remember when it was less than $20 to file the long form with Turbo Tax. I understand that the tax code gets more confusing and mucked up with each year and I'm happy to have this available with all its extra things working for me, so I guess it was worth it.
Date published: 2023-05-14
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years and always have a great experience.
Date published: 2023-05-14
Rated 4 out of 5 by from Thank you! Pretty straight forward. Easy to use unless you need to change certain statuses.
Date published: 2023-05-14
Rated 5 out of 5 by from Got the Job done I was nervous at first. I had never filed a 1099 and you had people there to walk me through the steps, plus there was my mum and they know every thing.
Date published: 2023-05-13
Rated 5 out of 5 by from file with comfort and peace of mind TurboTax makes completing taxes with, so much easier than completing them without. They search for deductions that you didn't know were even applicable and explains how they work and what is needed to enter them.
Date published: 2023-05-13
Rated 3 out of 5 by from Mail state taxes Even though the review says everything is okay, I still had to mail the LA State taxes.
Date published: 2023-05-13
Rated 5 out of 5 by from Taxes Was very easy to complete my taxes I would use it again
Date published: 2023-05-13
Rated 5 out of 5 by from Turbo is the best Great service everything went smooth and when I had questions my answers were right in front of me
Date published: 2023-05-13
Rated 5 out of 5 by from Turbo tax is awesome and simple I have a great experience learning more about tax refunds
Date published: 2023-05-13
Rated 4 out of 5 by from I LIKE TURBO TAX We've used Turbo Tax for many years and are always pleased with the results, even when we have to pay. Disappointed this year that when it came to the point to file it charged me for my state return even though the version, I bought had a free state filing that I chose to use. I wanted to get this done so I paid for the state filing. This reason for 4 stars instead of 5.
Date published: 2023-05-13
All TurboTax® Offerings Reviews - Page 93