TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from EASY PEEZY TURBO TAX WAS QUICK AND EASY TO USE FOR MY TAXES!!
Date published: 2021-02-28
Rated 5 out of 5 by from EASY super easy and super fast. Thank you. Everything went smooth did not experience any issues.
Date published: 2021-02-28
Rated 4 out of 5 by from Had very little trouble Had a little trouble because I am a first time user of Turbo Tax. Will be much better next year when filing
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy and stress free! 2nd year using Turbo Tax, will keep using again and again in the future.
Date published: 2021-02-28
Rated 5 out of 5 by from Easiest tax preparation available Would highly recommand TurboTax to anyone for filing their income tax.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is convenient I like the convenience of using Turbo Tax at my convenience and not having to make appointments. I also appreciate they prompt you with questions so I don't overlook items. An example is the minimum contributions. It also challenges me to think about areas I would not have considered. I did receive an error code and had to request help and it took some time and I signed off. When I re-accessed my return, it had cleared, so someone may have taken care of the issue. However, it was frustrating trying to take care of it and just going into a loop. Otherwise, the process was efficient,
Date published: 2021-02-28
Rated 2 out of 5 by from Had to File State returns by hand I continue to use this software since I have used it for 10+ years. This year I could not import my its deductible info which my wife tracks using her intuit account. Simply could not get the software to accept another persons login or account info. Similar problem with state returns - how do you answer a multiple choice question when all of the answers are incorrect? I choose not to use TT for state and am not working on them by hand.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTAX is EASY!! I have never done my taxes with Turbo Tax before...it was SO easy and the tip were helpful. I feel empowered to do them again this way in the future. Now I know it doesn't have to be difficult to do my taxes myself! :)
Date published: 2021-02-28
Rated 5 out of 5 by from Made things so easy. Made everything easier than expected. Much better than other software I've used.
Date published: 2021-02-28
Rated 5 out of 5 by from This is my 8th year using Turbo Tax This is my 8th year using Turbo Tax, and it works!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 913
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from EASY PEEZY TURBO TAX WAS QUICK AND EASY TO USE FOR MY TAXES!!
Date published: 2021-02-28
Rated 5 out of 5 by from EASY super easy and super fast. Thank you. Everything went smooth did not experience any issues.
Date published: 2021-02-28
Rated 4 out of 5 by from Had very little trouble Had a little trouble because I am a first time user of Turbo Tax. Will be much better next year when filing
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy and stress free! 2nd year using Turbo Tax, will keep using again and again in the future.
Date published: 2021-02-28
Rated 5 out of 5 by from Easiest tax preparation available Would highly recommand TurboTax to anyone for filing their income tax.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is convenient I like the convenience of using Turbo Tax at my convenience and not having to make appointments. I also appreciate they prompt you with questions so I don't overlook items. An example is the minimum contributions. It also challenges me to think about areas I would not have considered. I did receive an error code and had to request help and it took some time and I signed off. When I re-accessed my return, it had cleared, so someone may have taken care of the issue. However, it was frustrating trying to take care of it and just going into a loop. Otherwise, the process was efficient,
Date published: 2021-02-28
Rated 2 out of 5 by from Had to File State returns by hand I continue to use this software since I have used it for 10+ years. This year I could not import my its deductible info which my wife tracks using her intuit account. Simply could not get the software to accept another persons login or account info. Similar problem with state returns - how do you answer a multiple choice question when all of the answers are incorrect? I choose not to use TT for state and am not working on them by hand.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTAX is EASY!! I have never done my taxes with Turbo Tax before...it was SO easy and the tip were helpful. I feel empowered to do them again this way in the future. Now I know it doesn't have to be difficult to do my taxes myself! :)
Date published: 2021-02-28
Rated 5 out of 5 by from Made things so easy. Made everything easier than expected. Much better than other software I've used.
Date published: 2021-02-28
Rated 5 out of 5 by from This is my 8th year using Turbo Tax This is my 8th year using Turbo Tax, and it works!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 913