TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is Great! easy for a nonbookkeeper or accountant to use!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is a wonderful tool Took me no time to take care of my taxes, and representatives were there when I had questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use I love turbo tax it is really easy to use and straightforward, it made filing my taxes easy
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax Can Be Confusing At the end of the process, during the review and pay taxes section, I could not tell whether my 2023 Federal estimated taxes will be pulled automatically from my bank account or not. (It was very clear that NY estimated taxes are being paid that way.). I did not see an option for Federal estimated taxes to be pulled automatically from my bank account. I am assuming that they will be, but I don't know.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Business -For Trust Returns Although Turbo Tax for personal returns and all the people that you reach out for support are wonderful - Turbo Tax BUSINESS is NOT - it appears though you pay for support for questions NO ONE can answer them -"We don't do trusts, you need a trust tax person" well thanks for advertising live help but not getting help - did it myself, but hoping for the best - maybe the CPA's expense was worth it as saving money cost me time and hoping I did it correctly - no one could answer.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Easy, quick, and loved the help online and through the chat when I needed it.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you for making a difficult tax year easy for I had a rather complicated tax year in 2022, and after attempting to prepare all the extra forms myself, I finally decided to try TurboTax. TurboTax found more tax breaks than I found by doing my taxes on paper.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to follow, easy to get assistance Quick in a timely manner, called for assistance and received without a huge wait time.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is super awesome Very easy and simple, I had very busy day and Turbotax help me to figure it out
Date published: 2023-04-18
Rated 5 out of 5 by from FAST AND EASY MY STATE TAX PREP WAS FAST AND EASY. TOOK 25 MINUTES.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 912
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great! easy for a nonbookkeeper or accountant to use!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is a wonderful tool Took me no time to take care of my taxes, and representatives were there when I had questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use I love turbo tax it is really easy to use and straightforward, it made filing my taxes easy
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax Can Be Confusing At the end of the process, during the review and pay taxes section, I could not tell whether my 2023 Federal estimated taxes will be pulled automatically from my bank account or not. (It was very clear that NY estimated taxes are being paid that way.). I did not see an option for Federal estimated taxes to be pulled automatically from my bank account. I am assuming that they will be, but I don't know.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Business -For Trust Returns Although Turbo Tax for personal returns and all the people that you reach out for support are wonderful - Turbo Tax BUSINESS is NOT - it appears though you pay for support for questions NO ONE can answer them -"We don't do trusts, you need a trust tax person" well thanks for advertising live help but not getting help - did it myself, but hoping for the best - maybe the CPA's expense was worth it as saving money cost me time and hoping I did it correctly - no one could answer.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Easy, quick, and loved the help online and through the chat when I needed it.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you for making a difficult tax year easy for I had a rather complicated tax year in 2022, and after attempting to prepare all the extra forms myself, I finally decided to try TurboTax. TurboTax found more tax breaks than I found by doing my taxes on paper.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to follow, easy to get assistance Quick in a timely manner, called for assistance and received without a huge wait time.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is super awesome Very easy and simple, I had very busy day and Turbotax help me to figure it out
Date published: 2023-04-18
Rated 5 out of 5 by from FAST AND EASY MY STATE TAX PREP WAS FAST AND EASY. TOOK 25 MINUTES.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 912