TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Thanks TurboTax TurboTax made doing taxes easy and simple. It was pretty quick too even with the less expensive options.
Date published: 2023-04-19
Rated 1 out of 5 by from Charged eventhough I selected Turbo Tax Free I have filed with Turbo Tax for 5years and I have never paid. None of my filings have changed. I still qualify for the free edition. However, I was asked to pay and I didn't have a way to cancel this option. I do not remember selecting this option. I want my money refunded. I did not consent to the live version.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy to use I've used Turbo Tax for years and every year it gets better and easier. I love how Turbo Tax is able to import the information from my brokerage account and separates out interest, dividends, capital gains & losses, required minimum distribution etc. That used to take me hours. My job is mostly Internet based so I'm fairly computer savvy, but I don't consider myself very "techie". And the Turbo Tax program is so easy to use.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is super easy to use!! Easy to use, quick, good info very helpful., site is quick, only a few hours done, even when last minute, worked out well.
Date published: 2023-04-19
Rated 4 out of 5 by from User friendly I really enjoy the service that turbo tax provides at no expense. Taxes give me anxiety and they help make the process easy. I still question whether I've done my taxes right or not, but I'm thankful for this service because of the complexity doing taxes in general.
Date published: 2023-04-19
Rated 1 out of 5 by from Horrible Tax Software I lived in two separate states during 2021 and took an IRA distribution when living in one state and your terrible tax software made me pay taxes in two states on the same distribution even though it was checked off that the distribution was exempt in the state. This will be my last time filing my taxes with TurboTax. I will hire a real CPA rather than use your faulty software.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Very easy step by step instructions. The tips and explanations helped
Date published: 2023-04-19
Rated 5 out of 5 by from It does the taxes Just needed to press buttons and answer prompts, mostly. Can't be easier, can it?
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is super handy I do feel like there are some hidden fees but honestly as fast as it is to file this way, its worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Great! The self-filing process was easy and quick. I had no issue filing online. There are steps that walk you through each part that needs to be completed.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 912
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thanks TurboTax TurboTax made doing taxes easy and simple. It was pretty quick too even with the less expensive options.
Date published: 2023-04-19
Rated 1 out of 5 by from Charged eventhough I selected Turbo Tax Free I have filed with Turbo Tax for 5years and I have never paid. None of my filings have changed. I still qualify for the free edition. However, I was asked to pay and I didn't have a way to cancel this option. I do not remember selecting this option. I want my money refunded. I did not consent to the live version.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy to use I've used Turbo Tax for years and every year it gets better and easier. I love how Turbo Tax is able to import the information from my brokerage account and separates out interest, dividends, capital gains & losses, required minimum distribution etc. That used to take me hours. My job is mostly Internet based so I'm fairly computer savvy, but I don't consider myself very "techie". And the Turbo Tax program is so easy to use.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is super easy to use!! Easy to use, quick, good info very helpful., site is quick, only a few hours done, even when last minute, worked out well.
Date published: 2023-04-19
Rated 4 out of 5 by from User friendly I really enjoy the service that turbo tax provides at no expense. Taxes give me anxiety and they help make the process easy. I still question whether I've done my taxes right or not, but I'm thankful for this service because of the complexity doing taxes in general.
Date published: 2023-04-19
Rated 1 out of 5 by from Horrible Tax Software I lived in two separate states during 2021 and took an IRA distribution when living in one state and your terrible tax software made me pay taxes in two states on the same distribution even though it was checked off that the distribution was exempt in the state. This will be my last time filing my taxes with TurboTax. I will hire a real CPA rather than use your faulty software.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Very easy step by step instructions. The tips and explanations helped
Date published: 2023-04-19
Rated 5 out of 5 by from It does the taxes Just needed to press buttons and answer prompts, mostly. Can't be easier, can it?
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is super handy I do feel like there are some hidden fees but honestly as fast as it is to file this way, its worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Great! The self-filing process was easy and quick. I had no issue filing online. There are steps that walk you through each part that needs to be completed.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 912