TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from I Like Turbo Tax, but Need work On State Returns I have used Turbo Tax for many years, but by now, I would have thought they could have found a solution for my MN state return. The problem is I had a small penalty for under withholding. Due to this I need to file by mail. Come on Turbo Tax figure it out!
Date published: 2021-03-03
Rated 1 out of 5 by from No "It's free" no it's not. It's confusing and I can never do it by myself. They charge you $60 and then be like. "You can just take it out of your federal return!" (with a $40 processing fee) bruh $100???? FR???? I'M BROKE. I do my OWN taxes because I can't AFFORD to have someone do them FOR ME. C'mon now..
Date published: 2021-03-03
Rated 4 out of 5 by from Review This system is easy, quick and simple. The program that intuit uses is extremely user friendly.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo I have used Turbo for the past like 8 years doing my taxes by myself. Turbo Tax makes it very easy for users to do taxes alone and their support is awesome!
Date published: 2021-03-03
Rated 5 out of 5 by from Easy from start to finish Used this program for many years, saves my information and details for the years. It's one more thing to check off my list to have done each year.
Date published: 2021-03-03
Rated 2 out of 5 by from too many glitches too many glitches, will go back to H&R block next year
Date published: 2021-03-03
Rated 5 out of 5 by from Great!!! Federal and State were a breeze.Very simple to use.
Date published: 2021-03-03
Rated 1 out of 5 by from Waste of money Usually I do my own taxes and after this experience I will go back to doing them myself. This year I paid $170 for turbo tax to do them for me because of the pandemic I wanted to insure all was done correctly. They literally didn’t do anything different that I have done myself. Total waste of money. And it’s taking longer than usual to receive my return.
Date published: 2021-03-03
Rated 4 out of 5 by from State is too expensive. The state should be priced at $15.00. It is a pretty simple form.
Date published: 2021-03-03
Rated 5 out of 5 by from Return User I've been filing my return with TurboTax for over 7 years, and I've never had an issue. My return is usually deposited within 7 days, and it's really easy and simple to use. If you can read, you can file your own taxes, especially if you're using TurboTax.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 905
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I Like Turbo Tax, but Need work On State Returns I have used Turbo Tax for many years, but by now, I would have thought they could have found a solution for my MN state return. The problem is I had a small penalty for under withholding. Due to this I need to file by mail. Come on Turbo Tax figure it out!
Date published: 2021-03-03
Rated 1 out of 5 by from No "It's free" no it's not. It's confusing and I can never do it by myself. They charge you $60 and then be like. "You can just take it out of your federal return!" (with a $40 processing fee) bruh $100???? FR???? I'M BROKE. I do my OWN taxes because I can't AFFORD to have someone do them FOR ME. C'mon now..
Date published: 2021-03-03
Rated 4 out of 5 by from Review This system is easy, quick and simple. The program that intuit uses is extremely user friendly.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo I have used Turbo for the past like 8 years doing my taxes by myself. Turbo Tax makes it very easy for users to do taxes alone and their support is awesome!
Date published: 2021-03-03
Rated 5 out of 5 by from Easy from start to finish Used this program for many years, saves my information and details for the years. It's one more thing to check off my list to have done each year.
Date published: 2021-03-03
Rated 2 out of 5 by from too many glitches too many glitches, will go back to H&R block next year
Date published: 2021-03-03
Rated 5 out of 5 by from Great!!! Federal and State were a breeze.Very simple to use.
Date published: 2021-03-03
Rated 1 out of 5 by from Waste of money Usually I do my own taxes and after this experience I will go back to doing them myself. This year I paid $170 for turbo tax to do them for me because of the pandemic I wanted to insure all was done correctly. They literally didn’t do anything different that I have done myself. Total waste of money. And it’s taking longer than usual to receive my return.
Date published: 2021-03-03
Rated 4 out of 5 by from State is too expensive. The state should be priced at $15.00. It is a pretty simple form.
Date published: 2021-03-03
Rated 5 out of 5 by from Return User I've been filing my return with TurboTax for over 7 years, and I've never had an issue. My return is usually deposited within 7 days, and it's really easy and simple to use. If you can read, you can file your own taxes, especially if you're using TurboTax.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 905