TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is great It was fast and easy other tax places have become so much more harder
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo tax is usually awesome This year my CA tax return got rejected the first time and it was not very clear to me what was needed to fix it. So I submitted it again, I hope it goes through this time. Other than that, everything was okay.
Date published: 2021-03-02
Rated 2 out of 5 by from TurboTax was hard for me to use This was my first time using TurboTax and I had an extremely hard time working thru getting my rental property deductions done. It was not very clear to me what information I needed. As far as the everything else I did not have much trouble.
Date published: 2021-03-02
Rated 5 out of 5 by from First time user I am first time user and it was a smooth process. It was easy to navigate back if you need to look at something. It took a little extra time because it was my first time. The only thing next year will be updating some numbers. Overall, I am very satisfied with the experience. I will use Turbo Tax next year.
Date published: 2021-03-02
Rated 5 out of 5 by from I love it! Turbo tax really really really really really made life better
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Rocks The easiest way to do taxes. It was actually a pleasure to get my taxes done this year.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is great! I have, for many years, used TurboTax desktop, but was unable this year due to still having a Win7 computer, and lack of support for this OS. I had a bit of a time getting the flow of the Live Deluxe Online product, but it worked well and the Live support was AWESOME! I used it several times and every tiime it was great.
Date published: 2021-03-02
Rated 1 out of 5 by from turbotax lowkey sucks super difficult to use this year. there were hardly any explanations on some of the questions. the price sucks.
Date published: 2021-03-02
Rated 4 out of 5 by from Helpful Product but Ugly I started my Federal and state returns on Turbotax Online which has a great UI/UX but purchased the CD/Download version once I realized it would save me money. It was a hard switch from the online version to the download version as the download version is pretty ugly and not as user-friendly. Still, it made filing my taxes a fairly simple process which was great!
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Experience This is my 8th year filing and I always have the best experience. The notes are so informative and make me feel comfortable filing electronically with TurboTax!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 896
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great It was fast and easy other tax places have become so much more harder
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo tax is usually awesome This year my CA tax return got rejected the first time and it was not very clear to me what was needed to fix it. So I submitted it again, I hope it goes through this time. Other than that, everything was okay.
Date published: 2021-03-02
Rated 2 out of 5 by from TurboTax was hard for me to use This was my first time using TurboTax and I had an extremely hard time working thru getting my rental property deductions done. It was not very clear to me what information I needed. As far as the everything else I did not have much trouble.
Date published: 2021-03-02
Rated 5 out of 5 by from First time user I am first time user and it was a smooth process. It was easy to navigate back if you need to look at something. It took a little extra time because it was my first time. The only thing next year will be updating some numbers. Overall, I am very satisfied with the experience. I will use Turbo Tax next year.
Date published: 2021-03-02
Rated 5 out of 5 by from I love it! Turbo tax really really really really really made life better
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Rocks The easiest way to do taxes. It was actually a pleasure to get my taxes done this year.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is great! I have, for many years, used TurboTax desktop, but was unable this year due to still having a Win7 computer, and lack of support for this OS. I had a bit of a time getting the flow of the Live Deluxe Online product, but it worked well and the Live support was AWESOME! I used it several times and every tiime it was great.
Date published: 2021-03-02
Rated 1 out of 5 by from turbotax lowkey sucks super difficult to use this year. there were hardly any explanations on some of the questions. the price sucks.
Date published: 2021-03-02
Rated 4 out of 5 by from Helpful Product but Ugly I started my Federal and state returns on Turbotax Online which has a great UI/UX but purchased the CD/Download version once I realized it would save me money. It was a hard switch from the online version to the download version as the download version is pretty ugly and not as user-friendly. Still, it made filing my taxes a fairly simple process which was great!
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Experience This is my 8th year filing and I always have the best experience. The notes are so informative and make me feel comfortable filing electronically with TurboTax!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 896