TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Awesome, and easy to use! Thanks Turbo Tax! I felt as if Turbo Tax was very user friendly, and had all if not most questions answered right on the site.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy and simple! Easy and Simple. Turbo Tax is easy and to the point. Love it!
Date published: 2023-04-18
Rated 5 out of 5 by from Love it! So helpful with tips along the way love help was outstanding and reduced the stress of an unknown issue I had!
Date published: 2023-04-18
Rated 1 out of 5 by from grindingly difficult to use with too many fails HORRIBLE EXPERIENCE. TOO DIFFICULT TO USE, TOO MANY QUESTIONS UNANSWERED, AND WAYYYYY TOO EXPENSIVE FOR WHAT I AM GETTING
Date published: 2023-04-18
Rated 5 out of 5 by from TT Review I enjoyed the fast and easy process. Turbo Tax took the stress out of filing my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesome Easy to do, very quick and to the point. I will stick with turbo tax forever.
Date published: 2023-04-18
Rated 5 out of 5 by from Very efficient and awesome Much appreciated for the easy set up and hassle free application
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Was good the way it lead through all of the different sections of the tax forms. I did not like that it did not tell me when I was filling out a duplicate form (left computer and came back and didn't remember if I had done some things or not). Nor why my refund was going to be less (because $600 charity not allowed for one thing for example. It just listed my taxes due and paid based on income, but not a real explanation of why the differences.
Date published: 2023-04-18
Rated 5 out of 5 by from Used always Easy to use even for those that are not CPAs. Love it
Date published: 2023-04-18
Rated 5 out of 5 by from Always helpful Easy to use and always helpful! Will use again next year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 895
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome, and easy to use! Thanks Turbo Tax! I felt as if Turbo Tax was very user friendly, and had all if not most questions answered right on the site.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy and simple! Easy and Simple. Turbo Tax is easy and to the point. Love it!
Date published: 2023-04-18
Rated 5 out of 5 by from Love it! So helpful with tips along the way love help was outstanding and reduced the stress of an unknown issue I had!
Date published: 2023-04-18
Rated 1 out of 5 by from grindingly difficult to use with too many fails HORRIBLE EXPERIENCE. TOO DIFFICULT TO USE, TOO MANY QUESTIONS UNANSWERED, AND WAYYYYY TOO EXPENSIVE FOR WHAT I AM GETTING
Date published: 2023-04-18
Rated 5 out of 5 by from TT Review I enjoyed the fast and easy process. Turbo Tax took the stress out of filing my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesome Easy to do, very quick and to the point. I will stick with turbo tax forever.
Date published: 2023-04-18
Rated 5 out of 5 by from Very efficient and awesome Much appreciated for the easy set up and hassle free application
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Was good the way it lead through all of the different sections of the tax forms. I did not like that it did not tell me when I was filling out a duplicate form (left computer and came back and didn't remember if I had done some things or not). Nor why my refund was going to be less (because $600 charity not allowed for one thing for example. It just listed my taxes due and paid based on income, but not a real explanation of why the differences.
Date published: 2023-04-18
Rated 5 out of 5 by from Used always Easy to use even for those that are not CPAs. Love it
Date published: 2023-04-18
Rated 5 out of 5 by from Always helpful Easy to use and always helpful! Will use again next year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 895