TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Turbotax makes your taxes easier. It went pretty well. I had a little with some of the topics. Where to find certain information, but overall a good experience.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Love the ease, helps you with questions you have through the process
Date published: 2023-04-18
Rated 3 out of 5 by from A little disappointed. Turbo tax features are and were a great help. The only issue I had was I asked for support to call me back due to an issue I was having. No one ever did call back. This is where the disappointment comes in.
Date published: 2023-04-18
Rated 5 out of 5 by from Great. easy way of completing taxes! Easy to understand, able to organize paperwork, explanations that really helped!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy experience easy to use, quick and painless! I was able to complete the whole process in under 30 minutes and it was clear and easy to understand.
Date published: 2023-04-18
Rated 1 out of 5 by from state return incorrect The state return did not deduct the LA State Employee Retirement System income. Code 02E. Did not know until i was able to see the returns. Then it was too late to not file the state without not filing the federal return. So now I will have to file an amended state return.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax mac amazon prime This software helped me to file my tax in less than 2 hours for two states
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful Helping me my hole way through easy to fallow instructions and lots of help for last minute filling
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Turbo tax is helpful in guiding you step by step and has someone on standby if you need extra help.
Date published: 2023-04-18
Rated 2 out of 5 by from Fair I had ran into problems trying to e-file my taxes. Toward the ended turbo tax stated that I had to purchased the turbo tax deluxe. Basically they had me believing I was using the free turbo tax file until it was time to submit.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 894
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax makes your taxes easier. It went pretty well. I had a little with some of the topics. Where to find certain information, but overall a good experience.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Love the ease, helps you with questions you have through the process
Date published: 2023-04-18
Rated 3 out of 5 by from A little disappointed. Turbo tax features are and were a great help. The only issue I had was I asked for support to call me back due to an issue I was having. No one ever did call back. This is where the disappointment comes in.
Date published: 2023-04-18
Rated 5 out of 5 by from Great. easy way of completing taxes! Easy to understand, able to organize paperwork, explanations that really helped!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy experience easy to use, quick and painless! I was able to complete the whole process in under 30 minutes and it was clear and easy to understand.
Date published: 2023-04-18
Rated 1 out of 5 by from state return incorrect The state return did not deduct the LA State Employee Retirement System income. Code 02E. Did not know until i was able to see the returns. Then it was too late to not file the state without not filing the federal return. So now I will have to file an amended state return.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax mac amazon prime This software helped me to file my tax in less than 2 hours for two states
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful Helping me my hole way through easy to fallow instructions and lots of help for last minute filling
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Turbo tax is helpful in guiding you step by step and has someone on standby if you need extra help.
Date published: 2023-04-18
Rated 2 out of 5 by from Fair I had ran into problems trying to e-file my taxes. Toward the ended turbo tax stated that I had to purchased the turbo tax deluxe. Basically they had me believing I was using the free turbo tax file until it was time to submit.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 894