TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Turbotax-Needs more details So I have been using this product for almost 10 years. I feel like the 2022 experience was not as good as in previous years. There were not as many explanations and some pages had no extra info at all describing what was happening in a particular tax situation or even what the acronyms meant. It would be of great help if Turbo tax had a detailed explanation for each page and tax situation. Having it for some pages but not others made the process a bit more difficult.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use TurboTax will walk you through each step with simplified explanations.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Empowering! I have filed with Turbo Tax for 6 years now. The website is encouraging, straightforward and makes filing taxes simple. I appreciate being able to be empowered to file them myself through their website instead of having to find a business in person.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is disappointing Turbo Tax, no doubt, has great tax filing skills but disappointing skills in compassion. I cannot understand why Turbo Tax would take more than half of the tax return of a senior citizen who needs every legitimate bit! That is very dissapointing!
Date published: 2023-04-18
Rated 4 out of 5 by from I have enjoyed using Turbo Tax! I have been using Turbo Tax for years. It helps me feel empowered to understand how to take care of every aspect of my finances.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to use easy to use had no problems everything was set up nice
Date published: 2023-04-18
Rated 5 out of 5 by from Solid Product No issues. Helped with filing deductions for self employment.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is great system! Very user friendly software, it makes doing your taxes easy.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax beat TaxAct this year TurboTax was easy and straightforward. I've been using TaxAct for the last few years, but this year it had some errors that it couldn't correct which caused me not to receive a refund. That was resolved with TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Review I've used turbo tax for several years. Good product.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 893
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax-Needs more details So I have been using this product for almost 10 years. I feel like the 2022 experience was not as good as in previous years. There were not as many explanations and some pages had no extra info at all describing what was happening in a particular tax situation or even what the acronyms meant. It would be of great help if Turbo tax had a detailed explanation for each page and tax situation. Having it for some pages but not others made the process a bit more difficult.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use TurboTax will walk you through each step with simplified explanations.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Empowering! I have filed with Turbo Tax for 6 years now. The website is encouraging, straightforward and makes filing taxes simple. I appreciate being able to be empowered to file them myself through their website instead of having to find a business in person.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is disappointing Turbo Tax, no doubt, has great tax filing skills but disappointing skills in compassion. I cannot understand why Turbo Tax would take more than half of the tax return of a senior citizen who needs every legitimate bit! That is very dissapointing!
Date published: 2023-04-18
Rated 4 out of 5 by from I have enjoyed using Turbo Tax! I have been using Turbo Tax for years. It helps me feel empowered to understand how to take care of every aspect of my finances.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to use easy to use had no problems everything was set up nice
Date published: 2023-04-18
Rated 5 out of 5 by from Solid Product No issues. Helped with filing deductions for self employment.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is great system! Very user friendly software, it makes doing your taxes easy.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax beat TaxAct this year TurboTax was easy and straightforward. I've been using TaxAct for the last few years, but this year it had some errors that it couldn't correct which caused me not to receive a refund. That was resolved with TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Review I've used turbo tax for several years. Good product.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 893