TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo tax is great This is is quick, convenient, accurate, and I would recommend this service to anyone.
Date published: 2023-05-15
Rated 2 out of 5 by from Barriers Although there are some services I really like with Turbo Tax, the prices keep going up and is becoming unaffordable. Also, I wish there was a department within TurboTax that communicated directly with IRS. I find that I'm paying for services and this should be included. It is challenging to have to spend hours on the phone with IRS to get through. If TurboTax had a department where they could contact IRS directly to help fix issues, that would be great.
Date published: 2023-05-15
Rated 5 out of 5 by from My Eight Year This is my eight year using Turbotax and I am extremely impressed with the company. My taxes have only become more confusing and complicated over the years, however Turbo gets me through it.
Date published: 2023-05-15
Rated 1 out of 5 by from Will look for an expert next year This software is not sufficient for Americans living overseas. Deficient in so many ways.
Date published: 2023-05-15
Rated 1 out of 5 by from Not a good experience In the last 5 years that I have used turbo tax I have not needed to pay for it but for whatever reason this year even though nothing has changed I had to pay because my tax return is no longer a simple one. Then after paying for it and thinking that they were filled on time come to find out when checking on an update for my return that it wasn’t filled. Over all I am really not happy and will be looking for alternative filling options for next year.
Date published: 2023-05-15
Rated 5 out of 5 by from Thank You Turbo Tax Turbo Tax has helped me all of my adult life and I am so very thankful. It's simple and easy to use and has everything you need as well as all the tips and tricks you need to get your taxes done right!
Date published: 2023-05-15
Rated 5 out of 5 by from Turbow is very good good service and very helpful and the overall expereince
Date published: 2023-05-15
Rated 5 out of 5 by from really easy first time filing my own taxes and it was really straightforward and easy
Date published: 2023-05-15
Rated 4 out of 5 by from Turbotax helped me file my tax return. My good word would be that turbotax eased me through my filing process and eventually got me through to the end of the portal and up and on my way.
Date published: 2023-05-15
Rated 5 out of 5 by from Expert Greg was extremely helpful Greg was patient and knowledgeable with every step in helping me with my tax return amend.
Date published: 2023-05-15
All TurboTax® Offerings Reviews - Page 90
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great This is is quick, convenient, accurate, and I would recommend this service to anyone.
Date published: 2023-05-15
Rated 2 out of 5 by from Barriers Although there are some services I really like with Turbo Tax, the prices keep going up and is becoming unaffordable. Also, I wish there was a department within TurboTax that communicated directly with IRS. I find that I'm paying for services and this should be included. It is challenging to have to spend hours on the phone with IRS to get through. If TurboTax had a department where they could contact IRS directly to help fix issues, that would be great.
Date published: 2023-05-15
Rated 5 out of 5 by from My Eight Year This is my eight year using Turbotax and I am extremely impressed with the company. My taxes have only become more confusing and complicated over the years, however Turbo gets me through it.
Date published: 2023-05-15
Rated 1 out of 5 by from Will look for an expert next year This software is not sufficient for Americans living overseas. Deficient in so many ways.
Date published: 2023-05-15
Rated 1 out of 5 by from Not a good experience In the last 5 years that I have used turbo tax I have not needed to pay for it but for whatever reason this year even though nothing has changed I had to pay because my tax return is no longer a simple one. Then after paying for it and thinking that they were filled on time come to find out when checking on an update for my return that it wasn’t filled. Over all I am really not happy and will be looking for alternative filling options for next year.
Date published: 2023-05-15
Rated 5 out of 5 by from Thank You Turbo Tax Turbo Tax has helped me all of my adult life and I am so very thankful. It's simple and easy to use and has everything you need as well as all the tips and tricks you need to get your taxes done right!
Date published: 2023-05-15
Rated 5 out of 5 by from Turbow is very good good service and very helpful and the overall expereince
Date published: 2023-05-15
Rated 5 out of 5 by from really easy first time filing my own taxes and it was really straightforward and easy
Date published: 2023-05-15
Rated 4 out of 5 by from Turbotax helped me file my tax return. My good word would be that turbotax eased me through my filing process and eventually got me through to the end of the portal and up and on my way.
Date published: 2023-05-15
Rated 5 out of 5 by from Expert Greg was extremely helpful Greg was patient and knowledgeable with every step in helping me with my tax return amend.
Date published: 2023-05-15
All TurboTax® Offerings Reviews - Page 90