TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 3 out of 5 by from 2020 version I found the 2020 version both stripped down, that part wasn’t all bad, but also more confusing. The State filling was more complicated and cumbersome than ever.
Date published: 2021-02-23
Rated 3 out of 5 by from Unhappy Not happy that I was forced to pay for my returns!
Date published: 2021-02-23
Rated 5 out of 5 by from GREAT SERVICE GREAT SERVICE I WILL LOOK FORWARD TO USING IT AGAIN NEXT YEAR
Date published: 2021-02-23
Rated 5 out of 5 by from I love how easy it is to file my taxes. Real easy to file and you can even do it on your phone
Date published: 2021-02-23
Rated 5 out of 5 by from BEATS FILING ON PAPER-GREAT! I found turbotax to be very user friendly, particularly the feedback on each page.
Date published: 2021-02-23
Rated 4 out of 5 by from Have yet to be disappointed Standard tax-filing experience, the ease of being able to do it has always been nice!
Date published: 2021-02-23
Rated 5 out of 5 by from Keeping Taxes Simple Very easy, and quick. I know the taxes are now filled correctly!!
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax was great.. my time with TT was helpful and timely thanks turbo tax
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is easy It was easy to file and will be back to use TurboTax again
Date published: 2021-02-23
Rated 5 out of 5 by from TT is Awesome! This program always works and gets the job done. My only complaint is that every year when I try to sign in you don't recognize my password and it always takes multiple tries to reset it due to error messages like "We're sorry, this service isn't working right now."
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 884
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from 2020 version I found the 2020 version both stripped down, that part wasn’t all bad, but also more confusing. The State filling was more complicated and cumbersome than ever.
Date published: 2021-02-23
Rated 3 out of 5 by from Unhappy Not happy that I was forced to pay for my returns!
Date published: 2021-02-23
Rated 5 out of 5 by from GREAT SERVICE GREAT SERVICE I WILL LOOK FORWARD TO USING IT AGAIN NEXT YEAR
Date published: 2021-02-23
Rated 5 out of 5 by from I love how easy it is to file my taxes. Real easy to file and you can even do it on your phone
Date published: 2021-02-23
Rated 5 out of 5 by from BEATS FILING ON PAPER-GREAT! I found turbotax to be very user friendly, particularly the feedback on each page.
Date published: 2021-02-23
Rated 4 out of 5 by from Have yet to be disappointed Standard tax-filing experience, the ease of being able to do it has always been nice!
Date published: 2021-02-23
Rated 5 out of 5 by from Keeping Taxes Simple Very easy, and quick. I know the taxes are now filled correctly!!
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax was great.. my time with TT was helpful and timely thanks turbo tax
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is easy It was easy to file and will be back to use TurboTax again
Date published: 2021-02-23
Rated 5 out of 5 by from TT is Awesome! This program always works and gets the job done. My only complaint is that every year when I try to sign in you don't recognize my password and it always takes multiple tries to reset it due to error messages like "We're sorry, this service isn't working right now."
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 884