TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from it is good didn't realize it was $243 . that would have been nice to know. Found it difficult to go back and find forms that turbo already knew about from previous years.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is wonderful, easy to use. Turbo Tax makes life so much easier this time of year. Thank you
Date published: 2023-04-18
Rated 4 out of 5 by from thumbs up quick and simple.. its that easy...........................................
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is awesome! easy to use. Would improve with list of documents or verifications needed since there is a time limit.
Date published: 2023-04-18
Rated 4 out of 5 by from Good but needs more work to be crypto friendly All the normal stuff like w-2 inputs and state taxes I can input in a few clicks or less for those traditional things, turbo tax is a breeze. For Crypto its a different story. I realize its not easy or straight forward given the nature of crytpo itself but it needs more work. Coinbase transactions was probably the easiest but then coinbase pro was a nightmare. Pro's transactions were doubled, linked when weren't supposed to and fee's weren't calculated. I had to go in manually and do it all based on my own records and to be honest not sure if I did it all correctly but it was best to my knowledge.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is amazing Easy to use, quick and efficient. Nice to have it all in one place
Date published: 2023-04-18
Rated 1 out of 5 by from iT'S NOT FREE You always advertise that it's free and it's never the case
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use. Been using for years now I tried a different service this year that charges less but did not find it as user friendly so ended up coming back and using Turbo Tax again.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy Was on a deadline and super easy and fast to use!!!
Date published: 2023-04-18
Rated 5 out of 5 by from FANTASTIC TO USE AND HELPED ME FIGURE THINGS OUT! very easy to use, helped me figure out some complicated tax issues I was experiencing.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 882
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from it is good didn't realize it was $243 . that would have been nice to know. Found it difficult to go back and find forms that turbo already knew about from previous years.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is wonderful, easy to use. Turbo Tax makes life so much easier this time of year. Thank you
Date published: 2023-04-18
Rated 4 out of 5 by from thumbs up quick and simple.. its that easy...........................................
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is awesome! easy to use. Would improve with list of documents or verifications needed since there is a time limit.
Date published: 2023-04-18
Rated 4 out of 5 by from Good but needs more work to be crypto friendly All the normal stuff like w-2 inputs and state taxes I can input in a few clicks or less for those traditional things, turbo tax is a breeze. For Crypto its a different story. I realize its not easy or straight forward given the nature of crytpo itself but it needs more work. Coinbase transactions was probably the easiest but then coinbase pro was a nightmare. Pro's transactions were doubled, linked when weren't supposed to and fee's weren't calculated. I had to go in manually and do it all based on my own records and to be honest not sure if I did it all correctly but it was best to my knowledge.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is amazing Easy to use, quick and efficient. Nice to have it all in one place
Date published: 2023-04-18
Rated 1 out of 5 by from iT'S NOT FREE You always advertise that it's free and it's never the case
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use. Been using for years now I tried a different service this year that charges less but did not find it as user friendly so ended up coming back and using Turbo Tax again.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy Was on a deadline and super easy and fast to use!!!
Date published: 2023-04-18
Rated 5 out of 5 by from FANTASTIC TO USE AND HELPED ME FIGURE THINGS OUT! very easy to use, helped me figure out some complicated tax issues I was experiencing.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 882