TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Always easy to use and understand I would recommend to others. Instructions are thorough and infomative.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Great TurboTax makes everything quick and easy for me so I don’t have to stress
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is my go-to! I have been using Turbo Tax for about 10yrs and I have been able to take care of our taxes despite multiple complexities including being employed, self-employed, having a rental and other unusual situations. My only complaint this year is that it did not give much direction in regard to reporting the sale of our second home. I had to go online and do a separate search to determine what to claim and not to claim and about depreciation recapture.
Date published: 2023-04-18
Rated 5 out of 5 by from Been using them for years. Love them! I have been using TurboTax for years and I absolutely love them. Not only is it simple but they basically teach you how to do your taxes and what you need to look for.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX MAKES THINGS EASY I JUST LOVE THIS PROGRAM, NOT HAPPY WITH PRICE NOW, BUT OH WELL YOU ARE GONNA DO WHAT YOU DO. I LOVE THE FACT THAT IT RETAINS MY INFO SO I DONT HAVE TO RE-ENTER ANYTHING. ITS EASY TO FOLLOW AND THE EXTRA QUESTION THAT YOU CAN ASK IN THE SEARCH SECTION JUST PUTS THE CHERRY ON TOP
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax This was incredibly easy to use and so nice to not need to mail anything
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax rocks my experience went smoothly. I will without doubt use turbo tax in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome customer service I needed help with the payment on my refund and the customer service agent was able to apply a discount code for me, and it helped tremendously.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is easy to use and efficient My taxes are always a dreadful time but TT makes it easy and efficient by telling you exactly what to enter each step of the way.
Date published: 2023-04-18
Rated 3 out of 5 by from State income allocation was a pain Was good other than state income allocation - felt impossible to allocate income how I wanted to, felt like the software would just make up super confusing numbers, different state returns didn't link and I had no way to find how much I paid for the other states because I couldn't go back
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 881
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always easy to use and understand I would recommend to others. Instructions are thorough and infomative.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Great TurboTax makes everything quick and easy for me so I don’t have to stress
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is my go-to! I have been using Turbo Tax for about 10yrs and I have been able to take care of our taxes despite multiple complexities including being employed, self-employed, having a rental and other unusual situations. My only complaint this year is that it did not give much direction in regard to reporting the sale of our second home. I had to go online and do a separate search to determine what to claim and not to claim and about depreciation recapture.
Date published: 2023-04-18
Rated 5 out of 5 by from Been using them for years. Love them! I have been using TurboTax for years and I absolutely love them. Not only is it simple but they basically teach you how to do your taxes and what you need to look for.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX MAKES THINGS EASY I JUST LOVE THIS PROGRAM, NOT HAPPY WITH PRICE NOW, BUT OH WELL YOU ARE GONNA DO WHAT YOU DO. I LOVE THE FACT THAT IT RETAINS MY INFO SO I DONT HAVE TO RE-ENTER ANYTHING. ITS EASY TO FOLLOW AND THE EXTRA QUESTION THAT YOU CAN ASK IN THE SEARCH SECTION JUST PUTS THE CHERRY ON TOP
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax This was incredibly easy to use and so nice to not need to mail anything
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax rocks my experience went smoothly. I will without doubt use turbo tax in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome customer service I needed help with the payment on my refund and the customer service agent was able to apply a discount code for me, and it helped tremendously.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is easy to use and efficient My taxes are always a dreadful time but TT makes it easy and efficient by telling you exactly what to enter each step of the way.
Date published: 2023-04-18
Rated 3 out of 5 by from State income allocation was a pain Was good other than state income allocation - felt impossible to allocate income how I wanted to, felt like the software would just make up super confusing numbers, different state returns didn't link and I had no way to find how much I paid for the other states because I couldn't go back
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 881