TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
frobo from
turbo tax is the best
actually i filed this three months ago and thought it was done but it wasnt so im finishing it now
Date published: 2023-05-08
Rated 5 out of 5 by
cabby139 from
Very easy!
TurboTax was very easy to use, especially for new tax-filers! I appreciated how they walk you through the process every step of the way.
Date published: 2023-05-08
Rated 5 out of 5 by
srhod11 from
Awesome
It's simple to use on many levels. Makes me happy.
Date published: 2023-05-08
Rated 5 out of 5 by
ROBALYN from
TURBO TAX IS AWESOME
EASY AND USER FRIENDLY!! I ALWAYS FEEL SECURE USING TURBO TAX!
Date published: 2023-05-08
Rated 5 out of 5 by
Gracia03608 from
turbo tax is awsome
very good, that is why i am using you guys for the last 8 years
Date published: 2023-05-08
Rated 5 out of 5 by
LMJRios from
My go-to software
Turbo Tax makes filing clear and simple. The fees are affordable and support is unmatched.
Date published: 2023-05-08
Rated 1 out of 5 by
ExpatJP from
Horrible service especially for expats
It’s over priced and not a very good service for US citizens. I thought this would be a free service since the US tax system is so complicated. $129 for 30 minutes wow.. really.. Also my e-file always gets rejected.. the next day.. and the 2.49% service charge for using a credit card to pay my tax Liability is horrible.. Anyway, I always file my taxes like a good USA citizen and I feel like my only choice abroad is TurboTax that’s why I get my business.
Date published: 2023-05-08
Rated 2 out of 5 by
Zachary96 from
Turbotax mislead me on price.
The platform is easy to use. However, I've been active duty army since 2017 and this is the first I've had to pay for turbotax premium. Due to the cost, I will no longer recommend it to others and will use the on-post resources to file my taxes from now on. Please contact me to correct me if I'm wrong and if this is an error. Thank you.
Date published: 2023-05-08
Rated 5 out of 5 by
nutcanon from
most convenient method for w-2 and 1099 misc filer
was easy to use................................................................................................
Date published: 2023-05-08
Rated 2 out of 5 by
Wowwow23 from
Getting ripped off
I don’t feel that I have gotten the write amount , the app is not great because it’s always messing up . I hope my state taxes come fast beacuse that’s just what I need turbo todo . It was also expensive to pay .
All TurboTax® Offerings Reviews - Page 89
Date published: 2023-05-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
frobo from
turbo tax is the best
actually i filed this three months ago and thought it was done but it wasnt so im finishing it now
Date published: 2023-05-08
Rated 5 out of 5 by
cabby139 from
Very easy!
TurboTax was very easy to use, especially for new tax-filers! I appreciated how they walk you through the process every step of the way.
Date published: 2023-05-08
Rated 5 out of 5 by
srhod11 from
Awesome
It's simple to use on many levels. Makes me happy.
Date published: 2023-05-08
Rated 5 out of 5 by
ROBALYN from
TURBO TAX IS AWESOME
EASY AND USER FRIENDLY!! I ALWAYS FEEL SECURE USING TURBO TAX!
Date published: 2023-05-08
Rated 5 out of 5 by
Gracia03608 from
turbo tax is awsome
very good, that is why i am using you guys for the last 8 years
Date published: 2023-05-08
Rated 5 out of 5 by
LMJRios from
My go-to software
Turbo Tax makes filing clear and simple. The fees are affordable and support is unmatched.
Date published: 2023-05-08
Rated 1 out of 5 by
ExpatJP from
Horrible service especially for expats
It’s over priced and not a very good service for US citizens. I thought this would be a free service since the US tax system is so complicated. $129 for 30 minutes wow.. really.. Also my e-file always gets rejected.. the next day.. and the 2.49% service charge for using a credit card to pay my tax Liability is horrible.. Anyway, I always file my taxes like a good USA citizen and I feel like my only choice abroad is TurboTax that’s why I get my business.
Date published: 2023-05-08
Rated 2 out of 5 by
Zachary96 from
Turbotax mislead me on price.
The platform is easy to use. However, I've been active duty army since 2017 and this is the first I've had to pay for turbotax premium. Due to the cost, I will no longer recommend it to others and will use the on-post resources to file my taxes from now on. Please contact me to correct me if I'm wrong and if this is an error. Thank you.
Date published: 2023-05-08
Rated 5 out of 5 by
nutcanon from
most convenient method for w-2 and 1099 misc filer
was easy to use................................................................................................
Date published: 2023-05-08
Rated 2 out of 5 by
Wowwow23 from
Getting ripped off
I don’t feel that I have gotten the write amount , the app is not great because it’s always messing up . I hope my state taxes come fast beacuse that’s just what I need turbo todo . It was also expensive to pay .
All TurboTax® Offerings Reviews - Page 89
Date published: 2023-05-08