TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Review This process was alright but I do feel like the prices are getting more and more hefty each year.
Date published: 2023-04-18
Rated 5 out of 5 by from Been using Turbo Tax for over 20 years... Easy peasy...repeat customer. Use it every single year...
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is Great but could be better For the first time, I was filing as a independent contractor with only a 1099-NEC and it was a trouble at first to file correctly. I wish there was a question about which documents you have then TurboTax will take you through the process instead of just asking if its a side job, or business, or main source of income. I knew I also had to file a Schedule C as well but to get to the right questions I had to adjust some of my answers which I think is inconvenient. But turbotax was overall helpful with this process since I wasn't filing a standard W2 this time!
Date published: 2023-04-18
Rated 4 out of 5 by from good it is a good service, a little pricey but easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is easy to use Turbo Tax makes filling taxes so much easier. The "guide me" instructions are amazing.
Date published: 2023-04-18
Rated 5 out of 5 by from customer service was awsome i would give her 10 stars............................................................................................................................................
Date published: 2023-04-18
Rated 5 out of 5 by from So easy to use and I can file with such confidence I've used Turbo-Tax for several filings and every year their website gets better. I love the fact that it calculates my risk of being audited, that it populates all my information from the previous year, and that there is really no doubt that every single option you have to save is available. I know use TT for both my business and my personal and when I look at what my sister spends using an actual CPA versus what I pay for using TT, she is the one losing money!
Date published: 2023-04-18
Rated 5 out of 5 by from yes yes it was goodyes it was yes it was yes it was good
Date published: 2023-04-18
Rated 3 out of 5 by from Thanks Turbo Tax!!! Helpful to have years prior to reference. Overall quick filing with several complex deductions. First time I owe taxes, yet when your filing single after being widowed how life goes.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome amazing I found it a little hard but i am doing better every year
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 877
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Review This process was alright but I do feel like the prices are getting more and more hefty each year.
Date published: 2023-04-18
Rated 5 out of 5 by from Been using Turbo Tax for over 20 years... Easy peasy...repeat customer. Use it every single year...
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is Great but could be better For the first time, I was filing as a independent contractor with only a 1099-NEC and it was a trouble at first to file correctly. I wish there was a question about which documents you have then TurboTax will take you through the process instead of just asking if its a side job, or business, or main source of income. I knew I also had to file a Schedule C as well but to get to the right questions I had to adjust some of my answers which I think is inconvenient. But turbotax was overall helpful with this process since I wasn't filing a standard W2 this time!
Date published: 2023-04-18
Rated 4 out of 5 by from good it is a good service, a little pricey but easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is easy to use Turbo Tax makes filling taxes so much easier. The "guide me" instructions are amazing.
Date published: 2023-04-18
Rated 5 out of 5 by from customer service was awsome i would give her 10 stars............................................................................................................................................
Date published: 2023-04-18
Rated 5 out of 5 by from So easy to use and I can file with such confidence I've used Turbo-Tax for several filings and every year their website gets better. I love the fact that it calculates my risk of being audited, that it populates all my information from the previous year, and that there is really no doubt that every single option you have to save is available. I know use TT for both my business and my personal and when I look at what my sister spends using an actual CPA versus what I pay for using TT, she is the one losing money!
Date published: 2023-04-18
Rated 5 out of 5 by from yes yes it was goodyes it was yes it was yes it was good
Date published: 2023-04-18
Rated 3 out of 5 by from Thanks Turbo Tax!!! Helpful to have years prior to reference. Overall quick filing with several complex deductions. First time I owe taxes, yet when your filing single after being widowed how life goes.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome amazing I found it a little hard but i am doing better every year
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 877