TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Awesome Very helpful and user friendly the experience of it was better than going to a actual place of business
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax Turbo tax was very good Turbo tax is very good yeah
Date published: 2021-02-26
Rated 5 out of 5 by from Great as always! I have used Turbotax for 9 years without any problems.
Date published: 2021-02-26
Rated 4 out of 5 by from Super Easy and Thorough; Didn't Like the Fees I thought the experience was super easy. It was extremely convenient, covered all of the bases, and made filing my taxes this year not so stressful with all of the paperwork. I had to go Deluxe for mine (apparently, getting college deductions back requires this since its higher education), but I didn't like that I had to do it for Federal and State, wish I could've chosen the free version for state since I file single and not head of household. I also didn't like the constant "upgrade" pop ups, otherwise though, I'll be using Turbo Tax again.
Date published: 2021-02-26
Rated 5 out of 5 by from fastest work ever it was super easy and helpful when i had questions i was give very good advice
Date published: 2021-02-26
Rated 5 out of 5 by from Personal Touch my forms from my employer are inaccurate which resulted in my income being doubled . it was impossible for me to correct this problem. a request for help came swiftly in a friendly voice and in a short time everything was ready to submit. thank you again.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent! Always very fast and easy to use. Filing has never been easier!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Service! I had several mistakes. Thank you for the help in correcting my mistake.
Date published: 2021-02-26
Rated 5 out of 5 by from Love turbotax Use it every year and love the outcome!!! Will continue to use every year
Date published: 2021-02-26
Rated 4 out of 5 by from Pretty good; impressive step by step process until After having used older versions; I was reluctant to try Turbo Tax again, but I was impressed with the ease of doing it. It has improved greatly over my last experience. There was one irritating glitch near the end when it wanted me to enter a date related to sales tax and my place of residence. It had entered bogus dates and I could not change them without logging out and going back to the original entry to fix it. That's why I gave it 4 stars and not 5. This was extremely bad glitch that made me waste a lot of time trying to get the virtual assistant to help me fix.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 876
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Awesome Very helpful and user friendly the experience of it was better than going to a actual place of business
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax Turbo tax was very good Turbo tax is very good yeah
Date published: 2021-02-26
Rated 5 out of 5 by from Great as always! I have used Turbotax for 9 years without any problems.
Date published: 2021-02-26
Rated 4 out of 5 by from Super Easy and Thorough; Didn't Like the Fees I thought the experience was super easy. It was extremely convenient, covered all of the bases, and made filing my taxes this year not so stressful with all of the paperwork. I had to go Deluxe for mine (apparently, getting college deductions back requires this since its higher education), but I didn't like that I had to do it for Federal and State, wish I could've chosen the free version for state since I file single and not head of household. I also didn't like the constant "upgrade" pop ups, otherwise though, I'll be using Turbo Tax again.
Date published: 2021-02-26
Rated 5 out of 5 by from fastest work ever it was super easy and helpful when i had questions i was give very good advice
Date published: 2021-02-26
Rated 5 out of 5 by from Personal Touch my forms from my employer are inaccurate which resulted in my income being doubled . it was impossible for me to correct this problem. a request for help came swiftly in a friendly voice and in a short time everything was ready to submit. thank you again.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent! Always very fast and easy to use. Filing has never been easier!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Service! I had several mistakes. Thank you for the help in correcting my mistake.
Date published: 2021-02-26
Rated 5 out of 5 by from Love turbotax Use it every year and love the outcome!!! Will continue to use every year
Date published: 2021-02-26
Rated 4 out of 5 by from Pretty good; impressive step by step process until After having used older versions; I was reluctant to try Turbo Tax again, but I was impressed with the ease of doing it. It has improved greatly over my last experience. There was one irritating glitch near the end when it wanted me to enter a date related to sales tax and my place of residence. It had entered bogus dates and I could not change them without logging out and going back to the original entry to fix it. That's why I gave it 4 stars and not 5. This was extremely bad glitch that made me waste a lot of time trying to get the virtual assistant to help me fix.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 876