TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from good it is a good service, a little pricey but easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is easy to use Turbo Tax makes filling taxes so much easier. The "guide me" instructions are amazing.
Date published: 2023-04-18
Rated 5 out of 5 by from customer service was awsome i would give her 10 stars............................................................................................................................................
Date published: 2023-04-18
Rated 5 out of 5 by from So easy to use and I can file with such confidence I've used Turbo-Tax for several filings and every year their website gets better. I love the fact that it calculates my risk of being audited, that it populates all my information from the previous year, and that there is really no doubt that every single option you have to save is available. I know use TT for both my business and my personal and when I look at what my sister spends using an actual CPA versus what I pay for using TT, she is the one losing money!
Date published: 2023-04-18
Rated 5 out of 5 by from yes yes it was goodyes it was yes it was yes it was good
Date published: 2023-04-18
Rated 3 out of 5 by from Thanks Turbo Tax!!! Helpful to have years prior to reference. Overall quick filing with several complex deductions. First time I owe taxes, yet when your filing single after being widowed how life goes.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome amazing I found it a little hard but i am doing better every year
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and Simple Like 8th time using turbo tax. Very easy to use just following the prompts to the best of my knowledge.
Date published: 2023-04-18
Rated 5 out of 5 by from Wonderful race time! quickest easiest to understand ever! great procuct
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Didn't Offer Plan Options It was easy enough, more cumbersome than previous years but I expect that has to do with government requirements than TT. In past years I was offered different priced options, didn't happen this year, very disappointing!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 871
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good it is a good service, a little pricey but easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is easy to use Turbo Tax makes filling taxes so much easier. The "guide me" instructions are amazing.
Date published: 2023-04-18
Rated 5 out of 5 by from customer service was awsome i would give her 10 stars............................................................................................................................................
Date published: 2023-04-18
Rated 5 out of 5 by from So easy to use and I can file with such confidence I've used Turbo-Tax for several filings and every year their website gets better. I love the fact that it calculates my risk of being audited, that it populates all my information from the previous year, and that there is really no doubt that every single option you have to save is available. I know use TT for both my business and my personal and when I look at what my sister spends using an actual CPA versus what I pay for using TT, she is the one losing money!
Date published: 2023-04-18
Rated 5 out of 5 by from yes yes it was goodyes it was yes it was yes it was good
Date published: 2023-04-18
Rated 3 out of 5 by from Thanks Turbo Tax!!! Helpful to have years prior to reference. Overall quick filing with several complex deductions. First time I owe taxes, yet when your filing single after being widowed how life goes.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome amazing I found it a little hard but i am doing better every year
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and Simple Like 8th time using turbo tax. Very easy to use just following the prompts to the best of my knowledge.
Date published: 2023-04-18
Rated 5 out of 5 by from Wonderful race time! quickest easiest to understand ever! great procuct
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Didn't Offer Plan Options It was easy enough, more cumbersome than previous years but I expect that has to do with government requirements than TT. In past years I was offered different priced options, didn't happen this year, very disappointing!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 871