TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Phew! Another tax return filed! Last year didn't go so smoothly. I'm so glad it went well now!
Date published: 2023-04-18
Rated 4 out of 5 by from Very user friendly Thanks to this tool and its connection to quickbooks, it was surprisingly easy.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to follow instructions was very easy to follow , for a layman like me,will use again
Date published: 2023-04-18
Rated 3 out of 5 by from Somewhat Turbo I used Turbo Tax because I wanted to e-file my forms. It took me over 3 hours to complete because I did not understand several questions they were asking.
Date published: 2023-04-18
Rated 5 out of 5 by from Very Easy! I get overwhelmed every year with my taxes, so thanks to turbotax I didn't!
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful, but investment entry needs work The interface for updating/reviewing/entering investments need work. - Add better support for selling puts/calls - Buffer all the investment data by section, so that i do not need to reload the page (adding 4 seconds+ per transaction) - By doing this reviewing investments will be much more fluid and fast - Allow for a quick review of each transaction showing gain/loss/wash - Allow for more sort options of transactions - Provide a method to export the transactions entered in CSV/XLS formats for faster comaprisons
Date published: 2023-04-18
Rated 5 out of 5 by from Really great customer Service From start to finish, Turbo Tax has made my life easier. Thank you so much!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo My state taxes would not e-file and turbo could not help unless I paid more!
Date published: 2023-04-18
Rated 5 out of 5 by from Makes taxes less painful Makes taxes easy by asking a series of easily understood questions. also offers explanations to each step.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to do yourself! The self guiding process was informative and allowed me to review each step as I progressed.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 870
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Phew! Another tax return filed! Last year didn't go so smoothly. I'm so glad it went well now!
Date published: 2023-04-18
Rated 4 out of 5 by from Very user friendly Thanks to this tool and its connection to quickbooks, it was surprisingly easy.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to follow instructions was very easy to follow , for a layman like me,will use again
Date published: 2023-04-18
Rated 3 out of 5 by from Somewhat Turbo I used Turbo Tax because I wanted to e-file my forms. It took me over 3 hours to complete because I did not understand several questions they were asking.
Date published: 2023-04-18
Rated 5 out of 5 by from Very Easy! I get overwhelmed every year with my taxes, so thanks to turbotax I didn't!
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful, but investment entry needs work The interface for updating/reviewing/entering investments need work. - Add better support for selling puts/calls - Buffer all the investment data by section, so that i do not need to reload the page (adding 4 seconds+ per transaction) - By doing this reviewing investments will be much more fluid and fast - Allow for a quick review of each transaction showing gain/loss/wash - Allow for more sort options of transactions - Provide a method to export the transactions entered in CSV/XLS formats for faster comaprisons
Date published: 2023-04-18
Rated 5 out of 5 by from Really great customer Service From start to finish, Turbo Tax has made my life easier. Thank you so much!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo My state taxes would not e-file and turbo could not help unless I paid more!
Date published: 2023-04-18
Rated 5 out of 5 by from Makes taxes less painful Makes taxes easy by asking a series of easily understood questions. also offers explanations to each step.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to do yourself! The self guiding process was informative and allowed me to review each step as I progressed.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 870