TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Loving TurboTax When friends ask me who I use to do my taxes I affectionately refer to the person who does my taxes as Dr. Turbotax. It takes them a minute but then they get it. I like the way that it walks you through all kinds of scenarios and you can still click on the ? mark for more info. It also saves your data every time you enter something so you never have to go back and re-enter info.........unless you want to. It makes flipping back and forth just to do some comparisons very easy. I also appreciate that over the years it has continued to improve and make things even simpler even as taxes continue to get more complicated.
Date published: 2021-02-26
Rated 5 out of 5 by from Love Turbo Tax! I’ve been using Turbo Tax for 8 years straight. Would never use any other method. Highly recommend.
Date published: 2021-02-26
Rated 5 out of 5 by from very easy easy to use. support line is helpful. i am use turbotax for many years
Date published: 2021-02-26
Rated 4 out of 5 by from Thank You TurboTax The process was simple and quick. I did have a rejection but was able to figure it out and get my return processed!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is great! I had an expert named Gabriel who was excellent. He assisted me while I was filling out my taxes. He was kind, compassionate and understanding how stressful it is to complete these forms accurately.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome My experience with Turbo Tax was very great . Easy & very helpful. Thanks!
Date published: 2021-02-26
Rated 5 out of 5 by from awsome Great experience I needed help n they help me. and waited to I was done.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is awesome! The customer service I received today was a life changer. I was so satisfied and happy with the customer service and help.
Date published: 2021-02-26
Rated 3 out of 5 by from Its good, for standard items. We had unclaimed property on Form 1099-B which gave us a very difficult time entering. Apparently Turbo Tax does not have a way of entering transactions out of the ordinary. Had a difficult time entering another 1099-B form as our form did not have the boxes that Turbo was asking for.
Date published: 2021-02-26
Rated 5 out of 5 by from Awsome i like it and Raymond was a lot of help. i will use again
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 868
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Loving TurboTax When friends ask me who I use to do my taxes I affectionately refer to the person who does my taxes as Dr. Turbotax. It takes them a minute but then they get it. I like the way that it walks you through all kinds of scenarios and you can still click on the ? mark for more info. It also saves your data every time you enter something so you never have to go back and re-enter info.........unless you want to. It makes flipping back and forth just to do some comparisons very easy. I also appreciate that over the years it has continued to improve and make things even simpler even as taxes continue to get more complicated.
Date published: 2021-02-26
Rated 5 out of 5 by from Love Turbo Tax! I’ve been using Turbo Tax for 8 years straight. Would never use any other method. Highly recommend.
Date published: 2021-02-26
Rated 5 out of 5 by from very easy easy to use. support line is helpful. i am use turbotax for many years
Date published: 2021-02-26
Rated 4 out of 5 by from Thank You TurboTax The process was simple and quick. I did have a rejection but was able to figure it out and get my return processed!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is great! I had an expert named Gabriel who was excellent. He assisted me while I was filling out my taxes. He was kind, compassionate and understanding how stressful it is to complete these forms accurately.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome My experience with Turbo Tax was very great . Easy & very helpful. Thanks!
Date published: 2021-02-26
Rated 5 out of 5 by from awsome Great experience I needed help n they help me. and waited to I was done.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is awesome! The customer service I received today was a life changer. I was so satisfied and happy with the customer service and help.
Date published: 2021-02-26
Rated 3 out of 5 by from Its good, for standard items. We had unclaimed property on Form 1099-B which gave us a very difficult time entering. Apparently Turbo Tax does not have a way of entering transactions out of the ordinary. Had a difficult time entering another 1099-B form as our form did not have the boxes that Turbo was asking for.
Date published: 2021-02-26
Rated 5 out of 5 by from Awsome i like it and Raymond was a lot of help. i will use again
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 868