TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from makes the process pleasant very easy to use, keeps your info year to year. Takes away the stress.
Date published: 2023-04-18
Rated 5 out of 5 by from Super awesome program - I highly recommend it. Highly recommend it. Very easy to use. definitely worth the money
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for many years. Easy quick and guided instructions. Will continue to Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so easy, this is my 8th year using it! Wonderful, highly recommend. My 8th year using TurboTax and I will never use another method again!
Date published: 2023-04-18
Rated 1 out of 5 by from I hate Turbotax Kept having me put information in, only to then say that what I was filling in actually required purchasing the premium return option. This happened at least twice. Then, at the end, I did have to pay because a 55 cent return on stocks required the $120 Turbotax Premium. Big waste of time and money.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Experts Good experience- Provided professional and detailed help.
Date published: 2023-04-18
Rated 5 out of 5 by from Use It evvery year I chatted with several representatives, they gave great help
Date published: 2023-04-18
Rated 3 out of 5 by from Easy to use. Hidden fees. Loved the easy of use. Really disliked the hidden fee for paying with my refund. When I went back it wouldn't let me switch to paying with my credit card to avoid the fee.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax is easy to use and it's easy to understand the questions
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax was easy to use. I like how it imports my information and checks previous years returns as well.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 867
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from makes the process pleasant very easy to use, keeps your info year to year. Takes away the stress.
Date published: 2023-04-18
Rated 5 out of 5 by from Super awesome program - I highly recommend it. Highly recommend it. Very easy to use. definitely worth the money
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for many years. Easy quick and guided instructions. Will continue to Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is so easy, this is my 8th year using it! Wonderful, highly recommend. My 8th year using TurboTax and I will never use another method again!
Date published: 2023-04-18
Rated 1 out of 5 by from I hate Turbotax Kept having me put information in, only to then say that what I was filling in actually required purchasing the premium return option. This happened at least twice. Then, at the end, I did have to pay because a 55 cent return on stocks required the $120 Turbotax Premium. Big waste of time and money.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Experts Good experience- Provided professional and detailed help.
Date published: 2023-04-18
Rated 5 out of 5 by from Use It evvery year I chatted with several representatives, they gave great help
Date published: 2023-04-18
Rated 3 out of 5 by from Easy to use. Hidden fees. Loved the easy of use. Really disliked the hidden fee for paying with my refund. When I went back it wouldn't let me switch to paying with my credit card to avoid the fee.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax is easy to use and it's easy to understand the questions
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax was easy to use. I like how it imports my information and checks previous years returns as well.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 867