TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome and so simple I had absolutely no problem at all filing with turbo tax. Great experience!
Date published: 2021-03-03
Rated 2 out of 5 by from hidden fees they make the process very easy but they dont mention that its only FREE until they charge you a $40 "processing fee" better off paying a little more to file taxes with an actual person!!!!!!!!!! Just because the hidden $40 fee i wont be back. Just be upfront and say it cost $40
Date published: 2021-03-03
Rated 5 out of 5 by from TURBOTAX IS VERY SIMPLE AND EASY TO UNDERSTAND Not only was Turbotax helpful, my representative was the best! She made everything feel comfortable and outgoing.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax makes filing your taxes so easy and fun! They guide you through everything asking questions and letting you know tidbits of tax law and things you will be eligible for. My tax returns are pretty simple and you can even file for free. Super awesome! I definitely recommend it!
Date published: 2021-03-03
Rated 5 out of 5 by from Love Turbotax I love using this site file my taxes. Super Easy and helpful!
Date published: 2021-03-03
Rated 3 out of 5 by from Issues For 2020 Was not as easy as year's past. For instance, I said my brother was no longer my dependent, then it made me fill in info on a form about him anyway. Also, I checked that I was a teacher, but it didn't offer me the option of adding my out-of-pocket expenses -- I had to search and find where to add. Just didn't work as well as it did in previous years.
Date published: 2021-03-03
Rated 5 out of 5 by from Really easy to do! This was my first time and it was worth the time. I would recommend the website.
Date published: 2021-03-03
Rated 5 out of 5 by from LOVE!!!!!! Turbo tax It's really easy and fast. I won't change this app
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is easy to understand and follow I was able to understand the step by step directions. I didn't talk to anyone.
Date published: 2021-03-03
Rated 5 out of 5 by from Great product Contact Customer Service. Offered PayPal. Never found it.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 863
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome and so simple I had absolutely no problem at all filing with turbo tax. Great experience!
Date published: 2021-03-03
Rated 2 out of 5 by from hidden fees they make the process very easy but they dont mention that its only FREE until they charge you a $40 "processing fee" better off paying a little more to file taxes with an actual person!!!!!!!!!! Just because the hidden $40 fee i wont be back. Just be upfront and say it cost $40
Date published: 2021-03-03
Rated 5 out of 5 by from TURBOTAX IS VERY SIMPLE AND EASY TO UNDERSTAND Not only was Turbotax helpful, my representative was the best! She made everything feel comfortable and outgoing.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax makes filing your taxes so easy and fun! They guide you through everything asking questions and letting you know tidbits of tax law and things you will be eligible for. My tax returns are pretty simple and you can even file for free. Super awesome! I definitely recommend it!
Date published: 2021-03-03
Rated 5 out of 5 by from Love Turbotax I love using this site file my taxes. Super Easy and helpful!
Date published: 2021-03-03
Rated 3 out of 5 by from Issues For 2020 Was not as easy as year's past. For instance, I said my brother was no longer my dependent, then it made me fill in info on a form about him anyway. Also, I checked that I was a teacher, but it didn't offer me the option of adding my out-of-pocket expenses -- I had to search and find where to add. Just didn't work as well as it did in previous years.
Date published: 2021-03-03
Rated 5 out of 5 by from Really easy to do! This was my first time and it was worth the time. I would recommend the website.
Date published: 2021-03-03
Rated 5 out of 5 by from LOVE!!!!!! Turbo tax It's really easy and fast. I won't change this app
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is easy to understand and follow I was able to understand the step by step directions. I didn't talk to anyone.
Date published: 2021-03-03
Rated 5 out of 5 by from Great product Contact Customer Service. Offered PayPal. Never found it.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 863