TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Rickjilla from
Great
Love It! So easy and guided to use - I use every year!
Date published: 2023-04-18
Rated 3 out of 5 by
Judy2s from
Turbo Tax Can Improve
Turbo Tax should initially require the file containing data to be saved. Include a brief (500 words or less) but crucial software salient points with purchase. I lost all my data even while spending over three hours with Turbo Tax Customer Support. Either alphabetize charitable entries or allow me to do that. I contribute to 30-50 charities and tracking them is important- a hodgepodge of names is not helpful and very frustrating.
Date published: 2023-04-18
Rated 5 out of 5 by
Mack5150 from
Great service
Easy to file excellent cost. Great help in retrieving data.
Date published: 2023-04-18
Rated 5 out of 5 by
Preacher1953 from
I love Turbo Tax. It is awesome!
Always a very good experience with Turbo Tax. Thanks.
Date published: 2023-04-18
Rated 4 out of 5 by
opinan from
turbotax got me
was alright some things had me confused like agi number and having to do all that i don't know why but oh well.
Date published: 2023-04-18
Rated 5 out of 5 by
itwiz from
Turbo Tax is easy and efficient!
Filing was easy, fast, and customer friendly. Will continue to use.
Date published: 2023-04-18
Rated 5 out of 5 by
Leavitt0908 from
Turbo Tax is awesome!!!
I was having issues with my submission and they were so kind, patient and helpful throughout my entire process.
Date published: 2023-04-18
Rated 5 out of 5 by
Diana1225 from
Awesome Product
This product is amazing!!! So helpful!!! It is great!
Date published: 2023-04-18
Rated 1 out of 5 by
Matthew311985 from
Turbo tax isnt free to file
turbo tax used to be free to file!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 3 out of 5 by
Palmer07 from
Printing Function for Mac
I was extremely frustrated with the printing option for a Mac computer prior to actually filing the return. You use to have a printing option before actually filing, but I could never get it to print the forms. This is not user friendly at all. Also you additional State software is very pricey in my opinion ($45.00). I purchased it because money was earned in another state, and I didn't want to go to the trouble of exploring that state's website.
All TurboTax® Offerings Reviews - Page 863
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rickjilla from
Great
Love It! So easy and guided to use - I use every year!
Date published: 2023-04-18
Rated 3 out of 5 by
Judy2s from
Turbo Tax Can Improve
Turbo Tax should initially require the file containing data to be saved. Include a brief (500 words or less) but crucial software salient points with purchase. I lost all my data even while spending over three hours with Turbo Tax Customer Support. Either alphabetize charitable entries or allow me to do that. I contribute to 30-50 charities and tracking them is important- a hodgepodge of names is not helpful and very frustrating.
Date published: 2023-04-18
Rated 5 out of 5 by
Mack5150 from
Great service
Easy to file excellent cost. Great help in retrieving data.
Date published: 2023-04-18
Rated 5 out of 5 by
Preacher1953 from
I love Turbo Tax. It is awesome!
Always a very good experience with Turbo Tax. Thanks.
Date published: 2023-04-18
Rated 4 out of 5 by
opinan from
turbotax got me
was alright some things had me confused like agi number and having to do all that i don't know why but oh well.
Date published: 2023-04-18
Rated 5 out of 5 by
itwiz from
Turbo Tax is easy and efficient!
Filing was easy, fast, and customer friendly. Will continue to use.
Date published: 2023-04-18
Rated 5 out of 5 by
Leavitt0908 from
Turbo Tax is awesome!!!
I was having issues with my submission and they were so kind, patient and helpful throughout my entire process.
Date published: 2023-04-18
Rated 5 out of 5 by
Diana1225 from
Awesome Product
This product is amazing!!! So helpful!!! It is great!
Date published: 2023-04-18
Rated 1 out of 5 by
Matthew311985 from
Turbo tax isnt free to file
turbo tax used to be free to file!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 3 out of 5 by
Palmer07 from
Printing Function for Mac
I was extremely frustrated with the printing option for a Mac computer prior to actually filing the return. You use to have a printing option before actually filing, but I could never get it to print the forms. This is not user friendly at all. Also you additional State software is very pricey in my opinion ($45.00). I purchased it because money was earned in another state, and I didn't want to go to the trouble of exploring that state's website.
All TurboTax® Offerings Reviews - Page 863
Date published: 2023-04-18