TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Very impressed with the clarity and ease in filing Very impressed with the new level of clarity and ease by which Turbo Tax Premium afforded me in preparing my personal and business return. Although I ended up owing tax, your software made it simple, smooth and easy in its new format.
Date published: 2023-04-18
Rated 4 out of 5 by from So much easier I was using another software for taxes for years but Webull was not an option on it I realized when I started stock trading. Turbo Tax had that option So I tried it out. I was happy to see that it was even easier due to being able to simply take pictures or download a file to extract the information. Turbo is a bit pricier but you get better tech for it. The only issue I've had was that I have to manually change stock purchase dates to "various" when it's various in my file. It's not that big of a deal, just a bit cumbersome when you got 100+ trades :) As a whole, we are satisfied!
Date published: 2023-04-18
Rated 1 out of 5 by from Expensive Hidden charges. Find out at the end the $59is really $217
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is my favorite It's easy even for people that are bad at doing taxes and forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Kandace was amazing, Turbo Tax not so much Not sure if I will use Turbo Tax again. I was on hold for over an hour, then on the line with an expert for over two hours, then on the phone again for two hours, but I will tell you that Kandace remained patient, kind and understanding and went the extra mile to help me figure out my filing issues. You are lucky to have her as part of your team!
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome It's fast and simply to use. Live chat available if needed which is very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 4 out of 5 by from Great app! Took some time, but otherwise great! Time needed was to do with special status.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy So quick and easy. Try it if you do your taxes last minute like me.
Date published: 2023-04-18
Rated 5 out of 5 by from File Taxes In My Robe? Yep, I did it! Best tax filing experience ever! Was able to file my taxes from the comfort of home and in my robe. Even raised my pinky while I sipped tea, lol.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 851
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very impressed with the clarity and ease in filing Very impressed with the new level of clarity and ease by which Turbo Tax Premium afforded me in preparing my personal and business return. Although I ended up owing tax, your software made it simple, smooth and easy in its new format.
Date published: 2023-04-18
Rated 4 out of 5 by from So much easier I was using another software for taxes for years but Webull was not an option on it I realized when I started stock trading. Turbo Tax had that option So I tried it out. I was happy to see that it was even easier due to being able to simply take pictures or download a file to extract the information. Turbo is a bit pricier but you get better tech for it. The only issue I've had was that I have to manually change stock purchase dates to "various" when it's various in my file. It's not that big of a deal, just a bit cumbersome when you got 100+ trades :) As a whole, we are satisfied!
Date published: 2023-04-18
Rated 1 out of 5 by from Expensive Hidden charges. Find out at the end the $59is really $217
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is my favorite It's easy even for people that are bad at doing taxes and forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Kandace was amazing, Turbo Tax not so much Not sure if I will use Turbo Tax again. I was on hold for over an hour, then on the line with an expert for over two hours, then on the phone again for two hours, but I will tell you that Kandace remained patient, kind and understanding and went the extra mile to help me figure out my filing issues. You are lucky to have her as part of your team!
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome It's fast and simply to use. Live chat available if needed which is very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 4 out of 5 by from Great app! Took some time, but otherwise great! Time needed was to do with special status.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy So quick and easy. Try it if you do your taxes last minute like me.
Date published: 2023-04-18
Rated 5 out of 5 by from File Taxes In My Robe? Yep, I did it! Best tax filing experience ever! Was able to file my taxes from the comfort of home and in my robe. Even raised my pinky while I sipped tea, lol.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 851