TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from My Turbotax experience! Everything was great till I learned that Turbo tax has some issues. The other option fee for getting a refund through epay. I dont think I will be able to use turbo tax next year but overall it was easy to use and straightforward. I would give it a one for the sneaky fee, but overall good setup. 2 stars for 39.99 fee out of nowhere to efile. BAD TURBOTAX.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax 2022 Again Delivers I had been using TurboTax for and its always been a consistently informative and easy to follow.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes filing my 1099 so eay! I'm a yoga instructor which can make taxes a nightmare to say the least. Turbo Taxs specific help with 1099 makes filing a leisurely breeze.
Date published: 2023-04-18
Rated 5 out of 5 by from Was easy to do thank you The form was easy to understand and fill out. I will do again next year.
Date published: 2023-04-18
Rated 1 out of 5 by from Not helpful when the e-file fails repeatedly I tried to e-file my tax returns prepared using TurboTax Deluxe. It failed repeatedly and cannot fix the problem or even give insight. Not helpful at all! I've been using TurboTax for more years than I care to count. This is my last year.
Date published: 2023-04-18
Rated 5 out of 5 by from I Love This Technology Always makes a challenging day a bit less stressful. I am thankful for its service.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is good It does try to explain simple things but not very clear on complicated items such as rental depreciations
Date published: 2023-04-18
Rated 5 out of 5 by from No Mess, No Stress. Easiest and most stress free system I've found. Highly recommended for simple tax filings.
Date published: 2023-04-18
Rated 5 out of 5 by from This Product Is Great! I've been using TurboTax for a few years now since our family accountant retired and I have not had any issues doing or obtaining my tax returns. The software makes it so much easier to do taxes on your own that I would recommend it to anyone in need of help with taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy No Stress I use this every year. It saves me time stress and money. I love how easy it is to understand and know that there is help if I need it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 846
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from My Turbotax experience! Everything was great till I learned that Turbo tax has some issues. The other option fee for getting a refund through epay. I dont think I will be able to use turbo tax next year but overall it was easy to use and straightforward. I would give it a one for the sneaky fee, but overall good setup. 2 stars for 39.99 fee out of nowhere to efile. BAD TURBOTAX.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax 2022 Again Delivers I had been using TurboTax for and its always been a consistently informative and easy to follow.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes filing my 1099 so eay! I'm a yoga instructor which can make taxes a nightmare to say the least. Turbo Taxs specific help with 1099 makes filing a leisurely breeze.
Date published: 2023-04-18
Rated 5 out of 5 by from Was easy to do thank you The form was easy to understand and fill out. I will do again next year.
Date published: 2023-04-18
Rated 1 out of 5 by from Not helpful when the e-file fails repeatedly I tried to e-file my tax returns prepared using TurboTax Deluxe. It failed repeatedly and cannot fix the problem or even give insight. Not helpful at all! I've been using TurboTax for more years than I care to count. This is my last year.
Date published: 2023-04-18
Rated 5 out of 5 by from I Love This Technology Always makes a challenging day a bit less stressful. I am thankful for its service.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is good It does try to explain simple things but not very clear on complicated items such as rental depreciations
Date published: 2023-04-18
Rated 5 out of 5 by from No Mess, No Stress. Easiest and most stress free system I've found. Highly recommended for simple tax filings.
Date published: 2023-04-18
Rated 5 out of 5 by from This Product Is Great! I've been using TurboTax for a few years now since our family accountant retired and I have not had any issues doing or obtaining my tax returns. The software makes it so much easier to do taxes on your own that I would recommend it to anyone in need of help with taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy No Stress I use this every year. It saves me time stress and money. I love how easy it is to understand and know that there is help if I need it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 846