TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Crap! Entirely too vague. While you say you will 'interview' you leave out too much... I don't even know if I've paid my state taxes because your software didn't verify or confirm the payment. Even after you queried me about bank account, etc. Hahaha! Your site/page said that me review was 2 characters too short... I should have included a few expletives.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and follow Very time saving and convent also recommended by many trusted friends and family.
Date published: 2023-04-18
Rated 5 out of 5 by from Great tax service The website was very easy to use. The agents were very professional and resourceful
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I always have a good outcome with Turbo Tax. Even if I have to pay
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is a friendly tool, awesome! Turbo is Easy to navigate, help is only a finger tap away!
Date published: 2023-04-18
Rated 3 out of 5 by from could not efile for an extension tried to efile for an extension but was unable to.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy to Understand After a long day at work, and in a crunch to get the taxes done, Turbo guides me through the process seemlessly. Tips and information readily available on the screen. I feel supported by a CPA when using this service!
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Overall a good product but I think there needs to be additional work on the front end. I dont need to update my forms all the time and its a waste of process. Make that an option! Additionally, I believe the cost of filing state needs to be included if we also have our state returns processed. Additionally, the filing fee of $40 is not a fair rate. Based on these issues I will look at other options for tax preparation next year.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is great I was happy with turbo tax and will file again with turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is easy and comprehensive! I've used TurboTax for many years now. It's easy to use! I have a dependent, own a rental property, run a business and am able to use the tool to file my federal & state taxes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 844
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Crap! Entirely too vague. While you say you will 'interview' you leave out too much... I don't even know if I've paid my state taxes because your software didn't verify or confirm the payment. Even after you queried me about bank account, etc. Hahaha! Your site/page said that me review was 2 characters too short... I should have included a few expletives.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and follow Very time saving and convent also recommended by many trusted friends and family.
Date published: 2023-04-18
Rated 5 out of 5 by from Great tax service The website was very easy to use. The agents were very professional and resourceful
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I always have a good outcome with Turbo Tax. Even if I have to pay
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is a friendly tool, awesome! Turbo is Easy to navigate, help is only a finger tap away!
Date published: 2023-04-18
Rated 3 out of 5 by from could not efile for an extension tried to efile for an extension but was unable to.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy to Understand After a long day at work, and in a crunch to get the taxes done, Turbo guides me through the process seemlessly. Tips and information readily available on the screen. I feel supported by a CPA when using this service!
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Overall a good product but I think there needs to be additional work on the front end. I dont need to update my forms all the time and its a waste of process. Make that an option! Additionally, I believe the cost of filing state needs to be included if we also have our state returns processed. Additionally, the filing fee of $40 is not a fair rate. Based on these issues I will look at other options for tax preparation next year.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is great I was happy with turbo tax and will file again with turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is easy and comprehensive! I've used TurboTax for many years now. It's easy to use! I have a dependent, own a rental property, run a business and am able to use the tool to file my federal & state taxes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 844