TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Turbotax CD is not easy to use I was not able to use the download option because the program kept telling me that the account was with someone else. I also called your help desk, which was not able to assist me. it was very frustrating and may lead me to stop purchasing any turbotax products.
Date published: 2023-04-18
Rated 5 out of 5 by from good solid reliable product I've used TT for as long as I can remember doing my taxes. It's easy, feels thorough,...even with complex situations.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Awesome I enjoy doing my taxes with TurboTax. The platform is full of helpful information.
Date published: 2023-04-18
Rated 5 out of 5 by from Its Cool. Information was easy to understand for the most part and the assistance i received was great!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a Crooked Business They duped me into believing if I paid for their "Deluxe" it would be capable of moving State returns to pay for Federal Taxes. Now I am out an extra $120 for a service that does nothing. If I knew this was the case I would have just filed them manually with the IRS! I am extremely disappointed and will never use this service again!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from User friendly process I’m not the biggest fan of too complicated websites. TurboTax really makes things super easy and alerts you if you do anything that seems suspicious or potentially incorrect. For somebody who does not understand government wording at all, this website really makes things a very stress-free experience.
Date published: 2023-04-18
Rated 5 out of 5 by from well done very well put together and easy to use. i highly recommend this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Painless Each year I am able to complete my taxes quickly and confidently. TurboTax is always my go-to!
Date published: 2023-04-18
Rated 5 out of 5 by from very easy to use use every year everyone should use it very simple .
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax was easy to navigate The software worked well, prompted me for information and was easy to navigate>
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 842
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax CD is not easy to use I was not able to use the download option because the program kept telling me that the account was with someone else. I also called your help desk, which was not able to assist me. it was very frustrating and may lead me to stop purchasing any turbotax products.
Date published: 2023-04-18
Rated 5 out of 5 by from good solid reliable product I've used TT for as long as I can remember doing my taxes. It's easy, feels thorough,...even with complex situations.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Awesome I enjoy doing my taxes with TurboTax. The platform is full of helpful information.
Date published: 2023-04-18
Rated 5 out of 5 by from Its Cool. Information was easy to understand for the most part and the assistance i received was great!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a Crooked Business They duped me into believing if I paid for their "Deluxe" it would be capable of moving State returns to pay for Federal Taxes. Now I am out an extra $120 for a service that does nothing. If I knew this was the case I would have just filed them manually with the IRS! I am extremely disappointed and will never use this service again!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from User friendly process I’m not the biggest fan of too complicated websites. TurboTax really makes things super easy and alerts you if you do anything that seems suspicious or potentially incorrect. For somebody who does not understand government wording at all, this website really makes things a very stress-free experience.
Date published: 2023-04-18
Rated 5 out of 5 by from well done very well put together and easy to use. i highly recommend this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Painless Each year I am able to complete my taxes quickly and confidently. TurboTax is always my go-to!
Date published: 2023-04-18
Rated 5 out of 5 by from very easy to use use every year everyone should use it very simple .
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax was easy to navigate The software worked well, prompted me for information and was easy to navigate>
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 842