TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Turbo Tax is awful Was not able to import from Charles Schwab. Throw errors. Had to enter a ton of data by hand. The foreign tax credit is garbage. The app is so outdated and needs to be rewritten from scratch. I have used it for years but will never use it again. Heading to H & R next year.
Date published: 2023-04-18
Rated 3 out of 5 by from Not as reasonable as they use to be It appears to me no matter what option you choose to file you still pay more than the advertising amount. The amount keeps going up in spite of you being a yearly returning customer.
Date published: 2023-04-18
Rated 5 out of 5 by from Many years with Turbo Tax I filed my taxes through Turbo Tax for almost as long as turbo tax has been in operation.
Date published: 2023-04-18
Rated 1 out of 5 by from Did not provide the correct option for filing inco I've filed with Turbo Tax in the past and the same issue arose this year - it is impossible to correctly file graduate student stipends through this system. I navigated through the Help sections and nothing remotely addressed this issue. I also attempted to chat with a representative but my problem was deemed 'too complex' and Turbo Tax stated that I had to pay for the top tiered taxes package to have someone help me. I will never use Turbo Tax again and will instead pull the forms directly from the IRS website.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Easiest way to file your taxes. All your questions are answered, and you have full confidence that you did it right - provided you answered right! I have used Turbo Tax for the last 20 plus years, and they haven't let me down at all. I would highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by from best app I have used Turbo Tax for years. its my go to tax program.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax I have used turbotax for at least 15 years, and I love it.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax Turbo tax is super easy to use all around. Definitely takes the stress out of my life having to go in to have a tax professional do it in person. The offer great products and protection in case you ever would need it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Premium is Great I completed my taxes in less time this year because of how well their system could transmit my information, and it provided stress relief to my chaotic world.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was efficient and easy Very quick, thorough and easy. Will keep using in the years to come.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 816
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is awful Was not able to import from Charles Schwab. Throw errors. Had to enter a ton of data by hand. The foreign tax credit is garbage. The app is so outdated and needs to be rewritten from scratch. I have used it for years but will never use it again. Heading to H & R next year.
Date published: 2023-04-18
Rated 3 out of 5 by from Not as reasonable as they use to be It appears to me no matter what option you choose to file you still pay more than the advertising amount. The amount keeps going up in spite of you being a yearly returning customer.
Date published: 2023-04-18
Rated 5 out of 5 by from Many years with Turbo Tax I filed my taxes through Turbo Tax for almost as long as turbo tax has been in operation.
Date published: 2023-04-18
Rated 1 out of 5 by from Did not provide the correct option for filing inco I've filed with Turbo Tax in the past and the same issue arose this year - it is impossible to correctly file graduate student stipends through this system. I navigated through the Help sections and nothing remotely addressed this issue. I also attempted to chat with a representative but my problem was deemed 'too complex' and Turbo Tax stated that I had to pay for the top tiered taxes package to have someone help me. I will never use Turbo Tax again and will instead pull the forms directly from the IRS website.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Easiest way to file your taxes. All your questions are answered, and you have full confidence that you did it right - provided you answered right! I have used Turbo Tax for the last 20 plus years, and they haven't let me down at all. I would highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by from best app I have used Turbo Tax for years. its my go to tax program.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax I have used turbotax for at least 15 years, and I love it.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax Turbo tax is super easy to use all around. Definitely takes the stress out of my life having to go in to have a tax professional do it in person. The offer great products and protection in case you ever would need it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Premium is Great I completed my taxes in less time this year because of how well their system could transmit my information, and it provided stress relief to my chaotic world.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was efficient and easy Very quick, thorough and easy. Will keep using in the years to come.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 816