TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Makes life easier Since taxes are one of those things none of us can avoid, yet none of us enjoy. Turbo Tax helps relieve the stress and are really good at explaining any of your tax queries in a way that is easy to understand! Any other tax website I have researched, I find, makes things so complicated and difficult, you feel forced to hire someone to do the work for you. Turbo tax help you to understand and assist with the filing so life is easy!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbotax CD is not easy to use I was not able to use the download option because the program kept telling me that the account was with someone else. I also called your help desk, which was not able to assist me. it was very frustrating and may lead me to stop purchasing any turbotax products.
Date published: 2023-04-18
Rated 5 out of 5 by from good solid reliable product I've used TT for as long as I can remember doing my taxes. It's easy, feels thorough,...even with complex situations.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Awesome I enjoy doing my taxes with TurboTax. The platform is full of helpful information.
Date published: 2023-04-18
Rated 5 out of 5 by from Its Cool. Information was easy to understand for the most part and the assistance i received was great!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a Crooked Business They duped me into believing if I paid for their "Deluxe" it would be capable of moving State returns to pay for Federal Taxes. Now I am out an extra $120 for a service that does nothing. If I knew this was the case I would have just filed them manually with the IRS! I am extremely disappointed and will never use this service again!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from User friendly process I’m not the biggest fan of too complicated websites. TurboTax really makes things super easy and alerts you if you do anything that seems suspicious or potentially incorrect. For somebody who does not understand government wording at all, this website really makes things a very stress-free experience.
Date published: 2023-04-18
Rated 5 out of 5 by from well done very well put together and easy to use. i highly recommend this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Painless Each year I am able to complete my taxes quickly and confidently. TurboTax is always my go-to!
Date published: 2023-04-18
Rated 5 out of 5 by from very easy to use use every year everyone should use it very simple .
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 796
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes life easier Since taxes are one of those things none of us can avoid, yet none of us enjoy. Turbo Tax helps relieve the stress and are really good at explaining any of your tax queries in a way that is easy to understand! Any other tax website I have researched, I find, makes things so complicated and difficult, you feel forced to hire someone to do the work for you. Turbo tax help you to understand and assist with the filing so life is easy!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbotax CD is not easy to use I was not able to use the download option because the program kept telling me that the account was with someone else. I also called your help desk, which was not able to assist me. it was very frustrating and may lead me to stop purchasing any turbotax products.
Date published: 2023-04-18
Rated 5 out of 5 by from good solid reliable product I've used TT for as long as I can remember doing my taxes. It's easy, feels thorough,...even with complex situations.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Awesome I enjoy doing my taxes with TurboTax. The platform is full of helpful information.
Date published: 2023-04-18
Rated 5 out of 5 by from Its Cool. Information was easy to understand for the most part and the assistance i received was great!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a Crooked Business They duped me into believing if I paid for their "Deluxe" it would be capable of moving State returns to pay for Federal Taxes. Now I am out an extra $120 for a service that does nothing. If I knew this was the case I would have just filed them manually with the IRS! I am extremely disappointed and will never use this service again!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from User friendly process I’m not the biggest fan of too complicated websites. TurboTax really makes things super easy and alerts you if you do anything that seems suspicious or potentially incorrect. For somebody who does not understand government wording at all, this website really makes things a very stress-free experience.
Date published: 2023-04-18
Rated 5 out of 5 by from well done very well put together and easy to use. i highly recommend this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Painless Each year I am able to complete my taxes quickly and confidently. TurboTax is always my go-to!
Date published: 2023-04-18
Rated 5 out of 5 by from very easy to use use every year everyone should use it very simple .
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 796