TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from Not so deluxe It seems to get more confusing every other year. There was no online chat help when I needed it. It's not really worth $138.00. It should be cheaper since I'm entering in all the information.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax helps you all the way It’s always a good experience and guide you through your tax return
Date published: 2021-02-23
Rated 5 out of 5 by from Taxes done right! Turbo Tax is a great tool to do taxes! I have used it for the past 5 years.
Date published: 2021-02-23
Rated 4 out of 5 by from Thank you, Turbo Tax They have been helping me for five years now..........
Date published: 2021-02-23
Rated 1 out of 5 by from made me pay 120.00 i have a w-2 and i could not go forward with my refund unless i agreed to pay the 120 for the service i have not do anything different this year than i did in years prior. i am rly upset bc i recommend this website to so many of my friends and family. needless to say i will no longer be using this service in the future
Date published: 2021-02-23
Rated 5 out of 5 by from Very user friendly! I was able to file my husbands regular 1040 and file my newly self employed taxes as well. I ran into an issue and step by step was able to delete a form that was accidently created. (User error.)
Date published: 2021-02-23
Rated 4 out of 5 by from good, but too expensive now I like how easy it is to use, but the price is too expensive
Date published: 2021-02-23
Rated 5 out of 5 by from So easy to use! This product is super easy to use; it goes thru step by step, and is constantly checking to get you the best refunds. The explanations are pretty clear to understand, and pulling information from past tax years is so convenient!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is easy peasy I have used the service for the last 5 years and it's always simple.
Date published: 2021-02-23
Rated 5 out of 5 by from Longtime User I have used Turbotax for many years, until retired. I have never been disappointed. Thank you, Turbotax!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 796
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not so deluxe It seems to get more confusing every other year. There was no online chat help when I needed it. It's not really worth $138.00. It should be cheaper since I'm entering in all the information.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax helps you all the way It’s always a good experience and guide you through your tax return
Date published: 2021-02-23
Rated 5 out of 5 by from Taxes done right! Turbo Tax is a great tool to do taxes! I have used it for the past 5 years.
Date published: 2021-02-23
Rated 4 out of 5 by from Thank you, Turbo Tax They have been helping me for five years now..........
Date published: 2021-02-23
Rated 1 out of 5 by from made me pay 120.00 i have a w-2 and i could not go forward with my refund unless i agreed to pay the 120 for the service i have not do anything different this year than i did in years prior. i am rly upset bc i recommend this website to so many of my friends and family. needless to say i will no longer be using this service in the future
Date published: 2021-02-23
Rated 5 out of 5 by from Very user friendly! I was able to file my husbands regular 1040 and file my newly self employed taxes as well. I ran into an issue and step by step was able to delete a form that was accidently created. (User error.)
Date published: 2021-02-23
Rated 4 out of 5 by from good, but too expensive now I like how easy it is to use, but the price is too expensive
Date published: 2021-02-23
Rated 5 out of 5 by from So easy to use! This product is super easy to use; it goes thru step by step, and is constantly checking to get you the best refunds. The explanations are pretty clear to understand, and pulling information from past tax years is so convenient!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is easy peasy I have used the service for the last 5 years and it's always simple.
Date published: 2021-02-23
Rated 5 out of 5 by from Longtime User I have used Turbotax for many years, until retired. I have never been disappointed. Thank you, Turbotax!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 796