TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from great This was the first time I filed. really fast and great. Thanks!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great. I always use Turbo Tax because its simply and straightforward. If I need help, its easy to find an answer.
Date published: 2023-04-18
Rated 5 out of 5 by from I like it. I mean, I'd have to pay if I didn't use it. Got us back money when I was expecting to have to pay.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo tax uses every trick... to charge you more. You can start off with the basic $59 Turbotax fee, but as you continue with the procedure, they're constantly trying to upscale you to a higher rate. I got towards the end, only to discover that my fee doubled with my state taxes, even though my information was already entered in the federal section. At the end, the cost of my federal taxes appeared to have increased, but by then it was really not worth backtracking to determine how and why.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo tax was a disappointment Software interface is worse than in prior years and has become way too expensive. Will be looking for other software to file my taxes with next year after using TT for over 15 years.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product!! The system is fairly intuitive- I had a few questions and the built in tutorial eased me through it.
Date published: 2023-04-18
Rated 5 out of 5 by from awesome it was easy to navigate took reasonable amount of time
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesome The software was simple and the agent Mary Alice was outstanding and very helpful
Date published: 2023-04-18
Rated 5 out of 5 by from I like TurboTax been using since it began. Been using Turbo Tax since the program began forever ago.
Date published: 2023-04-18
Rated 5 out of 5 by from I love it I use turbo tax every year, Easy Quick Accurate Never use anything else
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 795
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great This was the first time I filed. really fast and great. Thanks!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great. I always use Turbo Tax because its simply and straightforward. If I need help, its easy to find an answer.
Date published: 2023-04-18
Rated 5 out of 5 by from I like it. I mean, I'd have to pay if I didn't use it. Got us back money when I was expecting to have to pay.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo tax uses every trick... to charge you more. You can start off with the basic $59 Turbotax fee, but as you continue with the procedure, they're constantly trying to upscale you to a higher rate. I got towards the end, only to discover that my fee doubled with my state taxes, even though my information was already entered in the federal section. At the end, the cost of my federal taxes appeared to have increased, but by then it was really not worth backtracking to determine how and why.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo tax was a disappointment Software interface is worse than in prior years and has become way too expensive. Will be looking for other software to file my taxes with next year after using TT for over 15 years.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product!! The system is fairly intuitive- I had a few questions and the built in tutorial eased me through it.
Date published: 2023-04-18
Rated 5 out of 5 by from awesome it was easy to navigate took reasonable amount of time
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesome The software was simple and the agent Mary Alice was outstanding and very helpful
Date published: 2023-04-18
Rated 5 out of 5 by from I like TurboTax been using since it began. Been using Turbo Tax since the program began forever ago.
Date published: 2023-04-18
Rated 5 out of 5 by from I love it I use turbo tax every year, Easy Quick Accurate Never use anything else
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 795