TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from wrong product provided! I expected to file the same way as last year, but was inadvertently and unwantedly taken to Self=Employed version when I needed only to file a simple senior return like last year. Fortunately the competent rep was able to adjust the charge (but understandably not the product).
Date published: 2023-04-19
Rated 5 out of 5 by from TT great Great experience. Very Great. Easy to use and very easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Very good Profesional very good jod the best …………………………………….
Date published: 2023-04-19
Rated 5 out of 5 by from Getting better each year Getting better each year 5 years using Turbo Tax, Thanks
Date published: 2023-04-19
Rated 5 out of 5 by from Thank you for a Stress Free Experience This was the least stressful tax filing experience I have ever had.
Date published: 2023-04-19
Rated 5 out of 5 by from Returned to TurboTax After a couple of years using a tax preparer, I decided to try TurboTax again. I found it even easier than last time I used it. I appreciated all the prompts and the ability to get more info, examples, etc. when needed.
Date published: 2023-04-19
Rated 5 out of 5 by from much improved over last year This was easy to use and had great examples to clarify things. Much easier this year.
Date published: 2023-04-19
Rated 3 out of 5 by from turbo tax is ok I use Turbo tax every year but the price was higher than usual.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is so user friendly. I love using Turbo Tax, its so easy walks you through everything
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is useful even for tricky returns Using Turbo Tax I was able to navigate through some unexpected tricky forms at the last minute. It was super helpful.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 789
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from wrong product provided! I expected to file the same way as last year, but was inadvertently and unwantedly taken to Self=Employed version when I needed only to file a simple senior return like last year. Fortunately the competent rep was able to adjust the charge (but understandably not the product).
Date published: 2023-04-19
Rated 5 out of 5 by from TT great Great experience. Very Great. Easy to use and very easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Very good Profesional very good jod the best …………………………………….
Date published: 2023-04-19
Rated 5 out of 5 by from Getting better each year Getting better each year 5 years using Turbo Tax, Thanks
Date published: 2023-04-19
Rated 5 out of 5 by from Thank you for a Stress Free Experience This was the least stressful tax filing experience I have ever had.
Date published: 2023-04-19
Rated 5 out of 5 by from Returned to TurboTax After a couple of years using a tax preparer, I decided to try TurboTax again. I found it even easier than last time I used it. I appreciated all the prompts and the ability to get more info, examples, etc. when needed.
Date published: 2023-04-19
Rated 5 out of 5 by from much improved over last year This was easy to use and had great examples to clarify things. Much easier this year.
Date published: 2023-04-19
Rated 3 out of 5 by from turbo tax is ok I use Turbo tax every year but the price was higher than usual.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is so user friendly. I love using Turbo Tax, its so easy walks you through everything
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is useful even for tricky returns Using Turbo Tax I was able to navigate through some unexpected tricky forms at the last minute. It was super helpful.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 789