TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from They helped fix a strange error I kept getting an error message on a tax form and a tax detective helped me figure it out
Date published: 2021-02-23
Rated 5 out of 5 by from Accurate easy and amazing just amazing been using for 2 years and will continue to use
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy and quick! I enjoy using TT every year, the familiar interface and quick import of W2s has this process down to just minutes
Date published: 2021-02-23
Rated 5 out of 5 by from Love it! Love it! Love it! My expert was so nice and patient with me. My phone was moving so slow uploading documents. She was to patient and explained everything to me that I didn't understand or that was important.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Support I usually do my own taxes but opted to have a TurboTax accountant do them for me. He was quick and responsive.
Date published: 2021-02-23
Rated 5 out of 5 by from Sooo easy Such an easy process that is very thorough in its explanation. Would recommend to everyone
Date published: 2021-02-23
Rated 5 out of 5 by from So simple!! I wasn't sure how to file however TurboTax made it so simple for me all I had to do was answer the right questions and click !!
Date published: 2021-02-23
Rated 3 out of 5 by from Unhappy I am unhappy about having to pay for my tax returns
Date published: 2021-02-23
Rated 1 out of 5 by from Had the wrong expert My "expert" seemed all over the place, not knowing her way around basic tax questions. She seemed unfamiliar with computers and keeping up with notifications and responding to concerns. Her heavy accent made things very difficult to understand while communicating in real time with her. I will be choosing another tax service next year although I've used turbo tax for 7+ years.
Date published: 2021-02-23
Rated 5 out of 5 by from So Easy! Walked me thru every step..so easy. Will continue to use Turbo Tax every year.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 789
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from They helped fix a strange error I kept getting an error message on a tax form and a tax detective helped me figure it out
Date published: 2021-02-23
Rated 5 out of 5 by from Accurate easy and amazing just amazing been using for 2 years and will continue to use
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy and quick! I enjoy using TT every year, the familiar interface and quick import of W2s has this process down to just minutes
Date published: 2021-02-23
Rated 5 out of 5 by from Love it! Love it! Love it! My expert was so nice and patient with me. My phone was moving so slow uploading documents. She was to patient and explained everything to me that I didn't understand or that was important.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Support I usually do my own taxes but opted to have a TurboTax accountant do them for me. He was quick and responsive.
Date published: 2021-02-23
Rated 5 out of 5 by from Sooo easy Such an easy process that is very thorough in its explanation. Would recommend to everyone
Date published: 2021-02-23
Rated 5 out of 5 by from So simple!! I wasn't sure how to file however TurboTax made it so simple for me all I had to do was answer the right questions and click !!
Date published: 2021-02-23
Rated 3 out of 5 by from Unhappy I am unhappy about having to pay for my tax returns
Date published: 2021-02-23
Rated 1 out of 5 by from Had the wrong expert My "expert" seemed all over the place, not knowing her way around basic tax questions. She seemed unfamiliar with computers and keeping up with notifications and responding to concerns. Her heavy accent made things very difficult to understand while communicating in real time with her. I will be choosing another tax service next year although I've used turbo tax for 7+ years.
Date published: 2021-02-23
Rated 5 out of 5 by from So Easy! Walked me thru every step..so easy. Will continue to use Turbo Tax every year.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 789