TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great Produce Very easy to use. Was in and out in under 2 hours.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use I loved the simplicity of the application. I feel confident that all was done correctly
Date published: 2023-04-18
Rated 4 out of 5 by from 5 years strong I continue to come back to turbotax with how easy the process is and quick it takes.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax fails Could not import Quickbooks online data. Turbotax blames Quickbooks and Quickbooks blames Turbotax. Long holds only to be disconnected. Employees don't want to be bothered because they know it's an Intuit mess with no answers. Migrating to Desktop was a mess that ended up not importing into Turbotax. What's the point, I had to enter all my data manually. What am I paying for??
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy To Navigate Turbo Tax was easy to use, great web base, easy to Navigate thru.
Date published: 2023-04-18
Rated 5 out of 5 by from Pretty Straight Forward Overall, couldn't complain when I had all my documents in front of me. They walked me through it.
Date published: 2023-04-18
Rated 1 out of 5 by from Too many high pressure sales They try slam You with add ons and KreditKarma. They changed the packages to be more expensive and force You to a higher package and after many years I will not be back next year.
Date published: 2023-04-18
Rated 5 out of 5 by from its Great! Turbo Tax is Easy to follow and file. Very helpful experts
Date published: 2023-04-18
Rated 4 out of 5 by from Got the job done, may not be the best, but done Kept trying to add things in from previous years that were no longer relevant, without asking.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing Help I worked with two different women and both were equally as helpful! They were able to assist me at every turn! So much easier than last years return and saved me a lot of distress and frustration!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 788
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Produce Very easy to use. Was in and out in under 2 hours.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use I loved the simplicity of the application. I feel confident that all was done correctly
Date published: 2023-04-18
Rated 4 out of 5 by from 5 years strong I continue to come back to turbotax with how easy the process is and quick it takes.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax fails Could not import Quickbooks online data. Turbotax blames Quickbooks and Quickbooks blames Turbotax. Long holds only to be disconnected. Employees don't want to be bothered because they know it's an Intuit mess with no answers. Migrating to Desktop was a mess that ended up not importing into Turbotax. What's the point, I had to enter all my data manually. What am I paying for??
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy To Navigate Turbo Tax was easy to use, great web base, easy to Navigate thru.
Date published: 2023-04-18
Rated 5 out of 5 by from Pretty Straight Forward Overall, couldn't complain when I had all my documents in front of me. They walked me through it.
Date published: 2023-04-18
Rated 1 out of 5 by from Too many high pressure sales They try slam You with add ons and KreditKarma. They changed the packages to be more expensive and force You to a higher package and after many years I will not be back next year.
Date published: 2023-04-18
Rated 5 out of 5 by from its Great! Turbo Tax is Easy to follow and file. Very helpful experts
Date published: 2023-04-18
Rated 4 out of 5 by from Got the job done, may not be the best, but done Kept trying to add things in from previous years that were no longer relevant, without asking.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing Help I worked with two different women and both were equally as helpful! They were able to assist me at every turn! So much easier than last years return and saved me a lot of distress and frustration!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 788