TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I Can Always Count on TurboTax This is my 8th year filing my federal and state taxes with TurboTax. The website guides me through each step and explains everything along the way. I feel confident that my taxes are done correctly, and I love watching the Refund tracker at the top as TurboTax calculates my refund after each category of entries. I highly recommend TurboTax Deluxe.
Date published: 2021-02-28
Rated 5 out of 5 by from even better this year! such a relief to have this great program. This is the way it should be!
Date published: 2021-02-28
Rated 5 out of 5 by from Thank You, Turbo Tax! This was the first year I've asked for live help with a Turbo Tax expert and the expert was great. I've been using Turbo Tax for 6 years. As usual, I was tired and cranky, near the end of my filing and the expert helped me patiently, quickly and also lifted my spirits.
Date published: 2021-02-28
Rated 5 out of 5 by from Even just once a year it’s relatively simple. Asked a question, and received an answer in seconds. Thanks.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax was simple to use. Like I said, very simple to use...wasn't feeling stressed at all.
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo tax I had a problem that I was unable to fix. I asked for help, took a little bit, but they where able to help and get it resolved. Thank You so much.
Date published: 2021-02-28
Rated 5 out of 5 by from Pretty good No I did not engage in conversation with anyone. I do however think that with such a small return you shouldn't want me to pay 30.00 to upgrade from free
Date published: 2021-02-28
Rated 5 out of 5 by from turbotax is great easy to use very easy to use i love it great service
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is Awesome Turbo Tax makes doing your taxes so easy. Best service out there. Should be a little less expensive this year due to the Global pandemic.
Date published: 2021-02-28
Rated 3 out of 5 by from Good software, but costs too much The software is good and all, but they already charged for the pleasure of using their software, then wanted to add more for the pleasure to use file the state, after I already typed everything in. Then they DELETE my state info because I didn't want to pay them, then they wanted to charge me more money for the pleasure of allowing them to take the money out of my refund.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 787
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I Can Always Count on TurboTax This is my 8th year filing my federal and state taxes with TurboTax. The website guides me through each step and explains everything along the way. I feel confident that my taxes are done correctly, and I love watching the Refund tracker at the top as TurboTax calculates my refund after each category of entries. I highly recommend TurboTax Deluxe.
Date published: 2021-02-28
Rated 5 out of 5 by from even better this year! such a relief to have this great program. This is the way it should be!
Date published: 2021-02-28
Rated 5 out of 5 by from Thank You, Turbo Tax! This was the first year I've asked for live help with a Turbo Tax expert and the expert was great. I've been using Turbo Tax for 6 years. As usual, I was tired and cranky, near the end of my filing and the expert helped me patiently, quickly and also lifted my spirits.
Date published: 2021-02-28
Rated 5 out of 5 by from Even just once a year it’s relatively simple. Asked a question, and received an answer in seconds. Thanks.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax was simple to use. Like I said, very simple to use...wasn't feeling stressed at all.
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo tax I had a problem that I was unable to fix. I asked for help, took a little bit, but they where able to help and get it resolved. Thank You so much.
Date published: 2021-02-28
Rated 5 out of 5 by from Pretty good No I did not engage in conversation with anyone. I do however think that with such a small return you shouldn't want me to pay 30.00 to upgrade from free
Date published: 2021-02-28
Rated 5 out of 5 by from turbotax is great easy to use very easy to use i love it great service
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is Awesome Turbo Tax makes doing your taxes so easy. Best service out there. Should be a little less expensive this year due to the Global pandemic.
Date published: 2021-02-28
Rated 3 out of 5 by from Good software, but costs too much The software is good and all, but they already charged for the pleasure of using their software, then wanted to add more for the pleasure to use file the state, after I already typed everything in. Then they DELETE my state info because I didn't want to pay them, then they wanted to charge me more money for the pleasure of allowing them to take the money out of my refund.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 787