TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from Ehh It tells you the entire time to upgrade to deluxe. When you keep selecting the free option it forces you to pay for the deluxe just because you have an HSA, FSA that your employer provides.
Date published: 2021-03-02
Rated 5 out of 5 by from User friendly - Turbo Tax is great I have used Turbo Tax for two consecutive years and wish I had learned about this program earlier. It is very easy to input information and overall the interface is great for people who are not so computer saavy.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and Fast It has been helpful to me. I've been using for a few years.
Date published: 2021-03-02
Rated 4 out of 5 by from Ol' Reliable Been using TurboTax since I was first required to file. Never fails to meet expectations, and make filing way less stressful for students like myself.
Date published: 2021-03-02
Rated 2 out of 5 by from its basic but figured a way to charge i chose the deluxe file but didnt know they would charge me to file my federal and state and $40 to take it from rerfund for a total of $150 to file my own taxes
Date published: 2021-03-02
Rated 5 out of 5 by from Incredible!!! Tarita was phenomenal. She was knowledgeable and easy to work with. I was able to have all my questions answered and put all the worries associated with tax preparation to bed.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome!!! Quick and I got the help I needed fast. I will definitely use it again!
Date published: 2021-03-02
Rated 5 out of 5 by from The Easiest Experience I've been using TurboTax for the past few years. I had grown tired of trying to use TaxAct. Definitely the best experience. Makes it super quick and easy to file taxes, no matter how difficult you might think your tax situation is.
Date published: 2021-03-02
Rated 5 out of 5 by from Fantastic and easy to use! any questions got help! very easy to use and when i had questions quickly got assistance and if that expert couldn't help they forwarded me to someone who could.
Date published: 2021-03-02
Rated 5 out of 5 by from So easy This is the first time I have done my own taxes and I had the best experience ever. It was simple and did not take much time at all.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 780
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Ehh It tells you the entire time to upgrade to deluxe. When you keep selecting the free option it forces you to pay for the deluxe just because you have an HSA, FSA that your employer provides.
Date published: 2021-03-02
Rated 5 out of 5 by from User friendly - Turbo Tax is great I have used Turbo Tax for two consecutive years and wish I had learned about this program earlier. It is very easy to input information and overall the interface is great for people who are not so computer saavy.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and Fast It has been helpful to me. I've been using for a few years.
Date published: 2021-03-02
Rated 4 out of 5 by from Ol' Reliable Been using TurboTax since I was first required to file. Never fails to meet expectations, and make filing way less stressful for students like myself.
Date published: 2021-03-02
Rated 2 out of 5 by from its basic but figured a way to charge i chose the deluxe file but didnt know they would charge me to file my federal and state and $40 to take it from rerfund for a total of $150 to file my own taxes
Date published: 2021-03-02
Rated 5 out of 5 by from Incredible!!! Tarita was phenomenal. She was knowledgeable and easy to work with. I was able to have all my questions answered and put all the worries associated with tax preparation to bed.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome!!! Quick and I got the help I needed fast. I will definitely use it again!
Date published: 2021-03-02
Rated 5 out of 5 by from The Easiest Experience I've been using TurboTax for the past few years. I had grown tired of trying to use TaxAct. Definitely the best experience. Makes it super quick and easy to file taxes, no matter how difficult you might think your tax situation is.
Date published: 2021-03-02
Rated 5 out of 5 by from Fantastic and easy to use! any questions got help! very easy to use and when i had questions quickly got assistance and if that expert couldn't help they forwarded me to someone who could.
Date published: 2021-03-02
Rated 5 out of 5 by from So easy This is the first time I have done my own taxes and I had the best experience ever. It was simple and did not take much time at all.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 780