TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Meatball Ron from
Turbotax is okay by me
Honestly works great and is easy to use, just seems to get more expensive. I guess I can't really do anything about that though, I'll keep drinking that garbage
Date published: 2023-04-18
Rated 5 out of 5 by
OHIOIS4LOVERS from
TURBO TAX IS AWESOME!!
EASY, CONVIENT AND FAST!! BEST WAY TO FILE YOUR TAXES!!
Date published: 2023-04-18
Rated 5 out of 5 by
K1w1229 from
Turbo tax hits it out of the park again
It is intuitive and easy to use Turbo Tax is Brilliant
Date published: 2023-04-18
Rated 1 out of 5 by
FLASH TAX from
2023Turbo Tax Deluxe has PROBLEMS
800 # was helpful #1 try but the real estate tax deductions recap/visit and amend and review is dysfunctional- it takes 800# insiders about 25 minutes ( with the help of supervisors) to fix the mechanics with a work around and that in fact seems to have been a contribution of others NOT INTUIT- disappointing so is the AI to get to them it's a joke and a bad experience on paying users- Intuit is experimenting on us and we are still paying premium prices! Additional paying premium prices in 2023 Turbo Tax Deluxe FAILED TO ALLOW ME TO E-FILE causing another engagement with Customer service via the AI misfit 2X and this time having NO SOLUTION to the message "The submission is a duplicate that was previously received" "Please contact customer service" No filing and finally a frustrating 30 minutes with Customer service and supervisor on Glance with of course a disconnect - had my email and phone given in the beginning of the conversation. Know people or busy but it's now 2 hours later no call back nor solution. EXPCEPT DYI print out 40 pages + all the detail W2s- 1099's ect USPO Mailed with a $ 9.40 mailing charge to IRS New Mexico. I am happy know - Turbo is suppose to be a productivity tool and efficient and effective my experience is NO for the 2023 version and having to add my time to additionally weather the problems and in the end paying additional $ 9.40 and the time now about a total of 2 extra hours with stuff that has no connection to data entry and the actual real time tax preparation that the program promotes. I am a multi year user saying this and taking more time to do so. I have the reference numbers o the call ins
Date published: 2023-04-18
Rated 5 out of 5 by
2022 volley from
2022
easy to use as always. would like to see more info and assistance with per diem deductions
Date published: 2023-04-18
Rated 4 out of 5 by
Uncle Greg from
Turbo Tax is made for us!
This was easy. Great site. It keeps getting more costly every year, charge what it was 3 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by
KACIR from
TAX EXPERT WAS GREAT
GOT CONFUSED AND A TAX EXPERT CALLED AND WALKED ME THOUGH GETTING EVERYTHING STRAIGHTEN OUT.
Date published: 2023-04-18
Rated 4 out of 5 by
Mongo60 from
Turbo Tax Procedures
My experience was mostly overall great once i settled down, slowly went thru each step took my time inserting the information. Also thought the QR code picture taking was a great help for me this year.
Date published: 2023-04-18
Rated 5 out of 5 by
MJI1 from
Love Turbo Tax
Always easiest way to get this done. Easiest way to get it done.
Date published: 2023-04-18
Rated 5 out of 5 by
Phil 100 from
Very convenient
Very easy to understand and leaves one feeling confident
All TurboTax® Offerings Reviews - Page 778
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Meatball Ron from
Turbotax is okay by me
Honestly works great and is easy to use, just seems to get more expensive. I guess I can't really do anything about that though, I'll keep drinking that garbage
Date published: 2023-04-18
Rated 5 out of 5 by
OHIOIS4LOVERS from
TURBO TAX IS AWESOME!!
EASY, CONVIENT AND FAST!! BEST WAY TO FILE YOUR TAXES!!
Date published: 2023-04-18
Rated 5 out of 5 by
K1w1229 from
Turbo tax hits it out of the park again
It is intuitive and easy to use Turbo Tax is Brilliant
Date published: 2023-04-18
Rated 1 out of 5 by
FLASH TAX from
2023Turbo Tax Deluxe has PROBLEMS
800 # was helpful #1 try but the real estate tax deductions recap/visit and amend and review is dysfunctional- it takes 800# insiders about 25 minutes ( with the help of supervisors) to fix the mechanics with a work around and that in fact seems to have been a contribution of others NOT INTUIT- disappointing so is the AI to get to them it's a joke and a bad experience on paying users- Intuit is experimenting on us and we are still paying premium prices! Additional paying premium prices in 2023 Turbo Tax Deluxe FAILED TO ALLOW ME TO E-FILE causing another engagement with Customer service via the AI misfit 2X and this time having NO SOLUTION to the message "The submission is a duplicate that was previously received" "Please contact customer service" No filing and finally a frustrating 30 minutes with Customer service and supervisor on Glance with of course a disconnect - had my email and phone given in the beginning of the conversation. Know people or busy but it's now 2 hours later no call back nor solution. EXPCEPT DYI print out 40 pages + all the detail W2s- 1099's ect USPO Mailed with a $ 9.40 mailing charge to IRS New Mexico. I am happy know - Turbo is suppose to be a productivity tool and efficient and effective my experience is NO for the 2023 version and having to add my time to additionally weather the problems and in the end paying additional $ 9.40 and the time now about a total of 2 extra hours with stuff that has no connection to data entry and the actual real time tax preparation that the program promotes. I am a multi year user saying this and taking more time to do so. I have the reference numbers o the call ins
Date published: 2023-04-18
Rated 5 out of 5 by
2022 volley from
2022
easy to use as always. would like to see more info and assistance with per diem deductions
Date published: 2023-04-18
Rated 4 out of 5 by
Uncle Greg from
Turbo Tax is made for us!
This was easy. Great site. It keeps getting more costly every year, charge what it was 3 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by
KACIR from
TAX EXPERT WAS GREAT
GOT CONFUSED AND A TAX EXPERT CALLED AND WALKED ME THOUGH GETTING EVERYTHING STRAIGHTEN OUT.
Date published: 2023-04-18
Rated 4 out of 5 by
Mongo60 from
Turbo Tax Procedures
My experience was mostly overall great once i settled down, slowly went thru each step took my time inserting the information. Also thought the QR code picture taking was a great help for me this year.
Date published: 2023-04-18
Rated 5 out of 5 by
MJI1 from
Love Turbo Tax
Always easiest way to get this done. Easiest way to get it done.
Date published: 2023-04-18
Rated 5 out of 5 by
Phil 100 from
Very convenient
Very easy to understand and leaves one feeling confident
All TurboTax® Offerings Reviews - Page 778
Date published: 2023-04-18