TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome! I have few years' experience using TurboTax to file my tax return, and I thank TurboTax for providing an 8915-E to claim my retirement withdrawals as disaster-related.
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO TAX IS AWESOME MY EXPERIENCE USING TURBO TAX WAS EASY AND I WILL USE AGAIN
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is great easy helpful like it a lot thanks for helping made it easy for me
Date published: 2021-02-26
Rated 2 out of 5 by from Wouldn’t let me use the free version This app would not allow me to use the free version. I tried many different times to change it to free edition and it still went back to deluxe and charged me $40
Date published: 2021-02-26
Rated 5 out of 5 by from Shelden is awsome He was very helpful. Made everything short sweet and easy
Date published: 2021-02-26
Rated 5 out of 5 by from no problems I was a little nervous this year because of changes do to covid. I upgraded so I could talk with someone and she helped with all the changes...no problems.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is my favorite way to do taxes I enjoy the easy to do way turbo tax explains everything to help me in preparing my taxes. I have been using this for years and even though I had to wait on turbo tax updating the Covid 19 forms, it was again very easy to prepare my taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is awesome It was faily easy to navigate thats great thank you
Date published: 2021-02-26
Rated 1 out of 5 by from Lost all my info! Lost all of my personal information and after jumping through hoops to get on the phone with someone they told me they didn't know why or how it happened and couldn't help us. Then they said they'd give us 50% off code, which didn't work. When we called back to obtain a new 50% off code, they said they could only give us 20% off. I will never recommend Turbo Tax to anyone and I'll never be back.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax was fast and easy!!! Great format made for easy, stress-free navigation!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 772
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome! I have few years' experience using TurboTax to file my tax return, and I thank TurboTax for providing an 8915-E to claim my retirement withdrawals as disaster-related.
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO TAX IS AWESOME MY EXPERIENCE USING TURBO TAX WAS EASY AND I WILL USE AGAIN
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is great easy helpful like it a lot thanks for helping made it easy for me
Date published: 2021-02-26
Rated 2 out of 5 by from Wouldn’t let me use the free version This app would not allow me to use the free version. I tried many different times to change it to free edition and it still went back to deluxe and charged me $40
Date published: 2021-02-26
Rated 5 out of 5 by from Shelden is awsome He was very helpful. Made everything short sweet and easy
Date published: 2021-02-26
Rated 5 out of 5 by from no problems I was a little nervous this year because of changes do to covid. I upgraded so I could talk with someone and she helped with all the changes...no problems.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is my favorite way to do taxes I enjoy the easy to do way turbo tax explains everything to help me in preparing my taxes. I have been using this for years and even though I had to wait on turbo tax updating the Covid 19 forms, it was again very easy to prepare my taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is awesome It was faily easy to navigate thats great thank you
Date published: 2021-02-26
Rated 1 out of 5 by from Lost all my info! Lost all of my personal information and after jumping through hoops to get on the phone with someone they told me they didn't know why or how it happened and couldn't help us. Then they said they'd give us 50% off code, which didn't work. When we called back to obtain a new 50% off code, they said they could only give us 20% off. I will never recommend Turbo Tax to anyone and I'll never be back.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax was fast and easy!!! Great format made for easy, stress-free navigation!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 772