TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax worked great this year I talked to customer service it was a good conversation and we completed my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy! So easy and convenient. Will continue to use each tax season.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Always makes it easy and even shows me things I don't usually catch But government should really be doing this . Lol
Date published: 2023-04-18
Rated 3 out of 5 by from Don't Like Paying Credit Card Fee Turbotax has been around long enought not to have to use an outside vendor to process credit card payments. This opens up opportunities for for security breaches. It's always best to handle sensitive data, such as credit cards' info, in house.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use, but misleading The product has been easy to use and effective especially with the tips but the free filing service is impossible to find as promised by the company which is misleading. Other than that, good product.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and reasonably priced Switched over from HR several years back. Self-employed tax. TurboTax has been easier and cost a lot less.
Date published: 2023-04-18
Rated 4 out of 5 by from GOOD LAST MINUTE HELP Had a good experience with the team. they called me quickly. Obstacle with NY state return. This needs a lot of improvement. Luckily we were able to figure it out, but the state return, UBT taxes and MCTMT taxes apply to a lot of people and we need an expert team on NY I think. All were friendly and calm
Date published: 2023-04-18
Rated 5 out of 5 by from Live assistance was a lifesaver! Spec. Eileen Eileen helped me- was professional and polite, while keeping me focused.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Simplifies My Life I appreciate the automation and not having to worry about whether my taxes are filed on time, because I can see they got filed myself.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax makes doing your taxes easy. I've been using Turbo Tax for nearly 20 years and have found each year to be easier than the last. This year took me less than 53 minutes. They make doing your taxes simple and fool proof. Highly recommend anyone to use Turbo Tax
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 769
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax worked great this year I talked to customer service it was a good conversation and we completed my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy! So easy and convenient. Will continue to use each tax season.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Always makes it easy and even shows me things I don't usually catch But government should really be doing this . Lol
Date published: 2023-04-18
Rated 3 out of 5 by from Don't Like Paying Credit Card Fee Turbotax has been around long enought not to have to use an outside vendor to process credit card payments. This opens up opportunities for for security breaches. It's always best to handle sensitive data, such as credit cards' info, in house.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use, but misleading The product has been easy to use and effective especially with the tips but the free filing service is impossible to find as promised by the company which is misleading. Other than that, good product.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use and reasonably priced Switched over from HR several years back. Self-employed tax. TurboTax has been easier and cost a lot less.
Date published: 2023-04-18
Rated 4 out of 5 by from GOOD LAST MINUTE HELP Had a good experience with the team. they called me quickly. Obstacle with NY state return. This needs a lot of improvement. Luckily we were able to figure it out, but the state return, UBT taxes and MCTMT taxes apply to a lot of people and we need an expert team on NY I think. All were friendly and calm
Date published: 2023-04-18
Rated 5 out of 5 by from Live assistance was a lifesaver! Spec. Eileen Eileen helped me- was professional and polite, while keeping me focused.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Simplifies My Life I appreciate the automation and not having to worry about whether my taxes are filed on time, because I can see they got filed myself.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax makes doing your taxes easy. I've been using Turbo Tax for nearly 20 years and have found each year to be easier than the last. This year took me less than 53 minutes. They make doing your taxes simple and fool proof. Highly recommend anyone to use Turbo Tax
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 769