TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from NOT HAPPY BACK IN JANUARY I GOT A REPORT THAT SAID MY RETURN WAS FILED ELECTONICALY. TODAY I FIND OUT IT WAS NOT SO I REQUEST TO KNOW WHAT DAY MY RETURN WAS FILED!
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX is so easy to use! We've used Turbo Tax for several years and always found it very easy to use, good clear instructions and details, and most proficient way to file our taxes timely
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service I spoke to two representatives this mornings and they were both GREAT! Thanks so much.
Date published: 2021-02-25
Rated 5 out of 5 by from Took less time than I thought pretty darn good in detailing what i can and cannot do
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax is easy to use The only fault I see with trubo tax is you allow up too five fed filings but only one state filing. Pa used to allow free filing on their site not done for 2020 very annoying to have to go back to mailing state thru US Postal service
Date published: 2021-02-25
Rated 2 out of 5 by from Difficult To Navigate Limits for deductions and other basic info should be available as attached documents so that I would not have to ask for expert help. Even the experts had to look up and could not find some of the answers
Date published: 2021-02-25
Rated 5 out of 5 by from very user friendly i spoke to a representative named Gerard and he was very pleasant and helpful. thank you
Date published: 2021-02-25
Rated 5 out of 5 by from Wouldn't do my taxes any other way!! Turbo tax is very user friendly. Not very often do I need live support, but when I do they are so patient and helpful. I couldn't be happier with the service I receive!!
Date published: 2021-02-25
Rated 5 out of 5 by from its been pretty easy for me. its made it easy fore me. To do on my own time at my own place.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is extremely detailed. I had trouble submitting my state taxes on the website but it's worked out after reviewing all notes and comments provided by TurboTax. I'd definitely recommend this to anyone even those without any tax experience. Thank you TurboTax!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 755
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from NOT HAPPY BACK IN JANUARY I GOT A REPORT THAT SAID MY RETURN WAS FILED ELECTONICALY. TODAY I FIND OUT IT WAS NOT SO I REQUEST TO KNOW WHAT DAY MY RETURN WAS FILED!
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX is so easy to use! We've used Turbo Tax for several years and always found it very easy to use, good clear instructions and details, and most proficient way to file our taxes timely
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service I spoke to two representatives this mornings and they were both GREAT! Thanks so much.
Date published: 2021-02-25
Rated 5 out of 5 by from Took less time than I thought pretty darn good in detailing what i can and cannot do
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax is easy to use The only fault I see with trubo tax is you allow up too five fed filings but only one state filing. Pa used to allow free filing on their site not done for 2020 very annoying to have to go back to mailing state thru US Postal service
Date published: 2021-02-25
Rated 2 out of 5 by from Difficult To Navigate Limits for deductions and other basic info should be available as attached documents so that I would not have to ask for expert help. Even the experts had to look up and could not find some of the answers
Date published: 2021-02-25
Rated 5 out of 5 by from very user friendly i spoke to a representative named Gerard and he was very pleasant and helpful. thank you
Date published: 2021-02-25
Rated 5 out of 5 by from Wouldn't do my taxes any other way!! Turbo tax is very user friendly. Not very often do I need live support, but when I do they are so patient and helpful. I couldn't be happier with the service I receive!!
Date published: 2021-02-25
Rated 5 out of 5 by from its been pretty easy for me. its made it easy fore me. To do on my own time at my own place.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is extremely detailed. I had trouble submitting my state taxes on the website but it's worked out after reviewing all notes and comments provided by TurboTax. I'd definitely recommend this to anyone even those without any tax experience. Thank you TurboTax!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 755