TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from They Over charge people. Probabl They over charge. Probably don't even have a free one. Will be my last time filing with them
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is fine I don't like the way I couldn't find where or how to talk to a live person for help. I still couldn't and didn't get to get hello from a live operator. My taxes will probably get denied again. I hope they don't but probably will.
Date published: 2023-04-19
Rated 5 out of 5 by from Mr Good tax form and ever year. Love this form. Thank you
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome Always reliable and easy to navigate, I love it, use it all the time
Date published: 2023-04-19
Rated 1 out of 5 by from Absolute crap I've now spent 4 hours attempting to file electronically. Nobody to talk to at Turbotax to explain why this isn't working.
Date published: 2023-04-19
Rated 4 out of 5 by from Good Nice.. Turbotax made it simple and easy for me to get this done thanks turbotax
Date published: 2023-04-19
Rated 5 out of 5 by from Made filing super fast and easy!! Step by step guidance makes sure you miss nothing and I am so appreciative of that tool!
Date published: 2023-04-19
Rated 1 out of 5 by from horrible everything was extremely confusing the experts were no help and the program shut off many times. truly I can't believe what a disappointment this was, paying for this and thinking it was going to make my life easier. ALOT of bugs in the system that makes it extremely hard to get through, slow and lags.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is a fantastic!! Very easy to upload and use - for someone that is just starting to work and pay taxes, it is a very simple software service to use!!
Date published: 2023-04-19
Rated 3 out of 5 by from Love the step by step instructions Anyone could file there taxes through the step by step instructions
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 753
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from They Over charge people. Probabl They over charge. Probably don't even have a free one. Will be my last time filing with them
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is fine I don't like the way I couldn't find where or how to talk to a live person for help. I still couldn't and didn't get to get hello from a live operator. My taxes will probably get denied again. I hope they don't but probably will.
Date published: 2023-04-19
Rated 5 out of 5 by from Mr Good tax form and ever year. Love this form. Thank you
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome Always reliable and easy to navigate, I love it, use it all the time
Date published: 2023-04-19
Rated 1 out of 5 by from Absolute crap I've now spent 4 hours attempting to file electronically. Nobody to talk to at Turbotax to explain why this isn't working.
Date published: 2023-04-19
Rated 4 out of 5 by from Good Nice.. Turbotax made it simple and easy for me to get this done thanks turbotax
Date published: 2023-04-19
Rated 5 out of 5 by from Made filing super fast and easy!! Step by step guidance makes sure you miss nothing and I am so appreciative of that tool!
Date published: 2023-04-19
Rated 1 out of 5 by from horrible everything was extremely confusing the experts were no help and the program shut off many times. truly I can't believe what a disappointment this was, paying for this and thinking it was going to make my life easier. ALOT of bugs in the system that makes it extremely hard to get through, slow and lags.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is a fantastic!! Very easy to upload and use - for someone that is just starting to work and pay taxes, it is a very simple software service to use!!
Date published: 2023-04-19
Rated 3 out of 5 by from Love the step by step instructions Anyone could file there taxes through the step by step instructions
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 753