TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Horrid. Sent me in circles. Confusing interface. On many occasions I'd get stuck in a loop where reviewing data didn't do anything. Lots of bugs importing data.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is amazing Turbo was very helpful with helping me filing my taxes
Date published: 2023-04-18
Rated 4 out of 5 by from Cool Good stuff. It was good. It was good and I liked it.
Date published: 2023-04-18
Rated 5 out of 5 by from excellent product Excellent as always. Makes filing income taxes smooth and painless
Date published: 2023-04-18
Rated 5 out of 5 by from Super User Friendly Very easy to use and navigate throughout the process. Love how it also has question and answers if you are unsure about a topic.
Date published: 2023-04-18
Rated 5 out of 5 by from User Friendly Very relaxed and confident. Enjoyed the preparation process.
Date published: 2023-04-18
Rated 2 out of 5 by from Ugh.... Turbo Tax kind of sucks. Only because they nickel and dime you to death. I filed two separate state returns and they charged me an additional full amount. The information is already established, they should have given me some sort of discount....but oh no.....
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Bad The promotion says "free"... it was not, that sucked.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy It was really fast and easy to file. Made a great first filing online experience
Date published: 2023-04-18
Rated 5 out of 5 by from Great and easy on the last day I am a procrastinator and I did it last minute and it was so easy and had all the details I needed to get it done
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 753
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrid. Sent me in circles. Confusing interface. On many occasions I'd get stuck in a loop where reviewing data didn't do anything. Lots of bugs importing data.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is amazing Turbo was very helpful with helping me filing my taxes
Date published: 2023-04-18
Rated 4 out of 5 by from Cool Good stuff. It was good. It was good and I liked it.
Date published: 2023-04-18
Rated 5 out of 5 by from excellent product Excellent as always. Makes filing income taxes smooth and painless
Date published: 2023-04-18
Rated 5 out of 5 by from Super User Friendly Very easy to use and navigate throughout the process. Love how it also has question and answers if you are unsure about a topic.
Date published: 2023-04-18
Rated 5 out of 5 by from User Friendly Very relaxed and confident. Enjoyed the preparation process.
Date published: 2023-04-18
Rated 2 out of 5 by from Ugh.... Turbo Tax kind of sucks. Only because they nickel and dime you to death. I filed two separate state returns and they charged me an additional full amount. The information is already established, they should have given me some sort of discount....but oh no.....
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Bad The promotion says "free"... it was not, that sucked.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy It was really fast and easy to file. Made a great first filing online experience
Date published: 2023-04-18
Rated 5 out of 5 by from Great and easy on the last day I am a procrastinator and I did it last minute and it was so easy and had all the details I needed to get it done
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 753